MA

Meredith Anderson

United States

Reviews

Review of SeatGeek


Rated 1 out of 5 stars

Sold me an invalid ticket, would not refund me

I bought a ticket through SeatGeek for the Lionel Ritchie and EWF show at TD Garden in Boston on 7/8/26, and when I got to the concert I found it was invalid because it had been a "non-transferrable" ticket. It was originally sold by Ticketmaster and then sold on to me when it shouldn't have been. I had to wait in line at the box office and buy a new ticket, missing part of the show. When I contacted SeatGeek I got a million repetetive questions, and they said they'd escate it and got back to me. Shocker! They never did! Seeing as their ENTIRE BUSINESS is reselling tickets, most of which probably come from Ticketmaster, wouldn't you think they would have found a way to identify non-transferrable tickets?

8 July 2026
Unprompted review

Review of Resupply, Inc.


Rated 3 out of 5 stars

Reliable but expensive

They did come and pick up my valuable bookcase in great condition from Design Within Reach. They also charged me quite a bit to do so. Win/win for them!

4 April 2026

Reply from Resupply, Inc.

Meredith, we are glad the pickup was reliable and that your bookcase was collected as planned. We also understand why the cost made the value of the service feel one-sided. ReSupply Priority Pickup is a paid service for the labor and transportation involved in removing and delivering items, but donors should be able to understand the expected cost and decide whether the convenience fits their needs before pickup. Thank you for recognizing the reliable service while being candid about the price.

Review of Ticketmaster


Rated 1 out of 5 stars

Customer service line is a joke

This review is for the Ticketmaster customer service line. I bought a Ticketmaster ticket through SeatGeek for the Lionel Ritchie and EWF show at TD Garden in Boston on July 8, 2026. When I got to the venue, the ticket would not scan. I was directed to the Ticketmaster booth, where they told me the ticket was not valid because it had been non-transferrable. I had to wait in line, miss part of the show, and buy a new ticket. When I contacted SeatGeek, they natrually were not helpful. I decided to call Ticketmaster and aske them to send me something verifying that the ticket had been non-transferrable. After holding for ages, I got someone who did not speak English well and obviously paid no attention to what I was saying because she asked me for my order number. I don't have a Ticketmaster order number because I bought the ticket on Seatgeek! After waiting forever while she supposedly looked up the event, she told me the ticket had been transferrable. Without even knowing what ticket it was. I asked her why the people at the Ticketmaster counter would have told me it wasn't. She said something like "they didn't have specific informaiton about your ticket.." Yes they did. It was right there on my phone and they said it was non-transferrable. You might as well just not have a call center if you are going to have people in India who don't speak English and don't understand what I am saying answering the phone. It only makes people more frustrated. She just kept telling me to call SeatGeek. I wanted to know about my ticket that originally came from Ticketmaster. And it was TICKETMASTER who told me the ticket was no good! I don't think she had a clue and I am not sure she ever looked anything up. She just said "umhum" to everything I said, rather than answering questions. TicketMaster makes so much money off their tickets, I think they could afford to have decent or ANY customer service.

17 July 2026
Unprompted review

Review of Capital One US


Rated 1 out of 5 stars

Incompetent, does not care about customers

I have had my account with Capital Once for at least ten years and never requested a chargeback or had any issues.
I requested a chargeback of about $375 because I had returned an area rug on Amazon, in perfect condition and not even fully unwrapped, but the seller claimed I had returned a different item. He would not say what the "different item" supposedly was. The area rug was 6'*9', I did not return some other large area rug.
Capital one completely missed the point. The refused to complete the chargeback because the seller told them the rug was in good condition when I got it. That was not the issue. The issue was that I returned it and the seller refused to refund my money and lied.
So Capital One was too stupid to understand this simple issue, AND they believed a scummy third party knockoff rug seller on Amazon over THEIR CUSTOMER.

16 June 2026
Unprompted review

Review of Neobits


Rated 2 out of 5 stars

Very poor to nonexistent customer…

Very poor to nonexistent customer service. My first order took so long to ship that I thought it must be out of stock, so their CSR told me to send an email to cancel it. Then it got shipped. they never told me it was shipped, only Fedex gave me that info.
Now I ordered agin because this is the only place I can find this product. It's been over a week and it has not shipped. I have asked about it twice with no answer. These people seem extremely disorganized.

12 June 2026
Unprompted review

Review of ADP


Rated 3 out of 5 stars

The payroll processing is fine, cutomer service is mostly unhelpful

The payroll processing is fine. As long as you don't need any help from anyone at ADP , it works. If you need assistance, either from your account rep or because of a tax notice, good luck. There are very few people able or willing to actually think about what is happening and help you. They hire people who have never done payroll to somehow help you with payroll. The last person we had was a recent college graduate who had majored in Sports Medicine. They seem to be saving money by hiring people who can't do the job, especially in the Tax Department. The Tax Department people do not read the documentation they are sent, and they just ignore anythng they don't understand.

1 February 2026
Unprompted review

Reply from ADP

Hello Meredith,
I'm sorry to read of your frustrations. If you would like, I can arrange for a leader from you ADP Service Center to contact you to hear your concerns and see what they can help you with now.
I will send a request via this site for your contact information.
Kind regards,
RP - ADP Client Experience

Review of Mejuri

Review of Uber


Rated 1 out of 5 stars

"Confirmed" ride not really confirmed.

I reserved an Uber for this morning. It said my ride was "confirned" and they would give me driver information by a certain time. This made me think that I was going to get a ride.
No one ever showed up, and they didn't tell me that no one was coming until the exact pickup time.
I missed my bus and train because of this. Their only "customer service" is a bot.
As soon as I use up the money in my Uber wallet, I will delete them.

31 August 2025
Unprompted review

Review of CSC ServiceWorks


Rated 1 out of 5 stars

It's always something!

We have two washers and two dryers in our building. Only the of them ever seem to be working at the same time. Sometimes a dryer is broken or sometimes it's a washer. And it always takes them months to fix it.
I do like that we can pay with a card.

22 July 2025
Unprompted review

Review of CBS

Review of Pom Pom London


Rated 5 out of 5 stars

These are my go-to bags now

These are my go-to bags now. I own two, and will soon have a third! The bags are very comfortable to carry. I did decide to return one that ended up not beingthe right color for me, and it was very easy. They have an arrangement with UPS and you can print up a return label from the website.

4 March 2025
Unprompted review

Reply from Pom Pom London

Thank you for your support! We are so pleased to hear that the return process was easy! We are always here to help and hope to serve you again in the future.

Review of CSC ServiceWorks

Review of Hammacher Schlemmer


Rated 3 out of 5 stars

I have had no problem with their…

I have had no problem with their service. I do notice that they are veering towards geriatric gear and expensive things for people's grandkids. What really bothered me though was to see that they are selling the Donald Trump gold coin. That is just plain gross and tacky. They try to come across as all high class with everything being "the best...." , but this totally undoes that. I'm all done with them.

2 November 2024
Unprompted review

Review of Viator.com

Review of Pretavoir


Rated 1 out of 5 stars

Terrible customer service

Pretavoir's customer service was fine as long as nothing went wrong. When asked for actual help, they didn't want to know. Without going into the ridiculous details, I will just say that I was given completely contradictory information depending on which person I spoke to. I was told in writing several times that a certain return option existed and was on their website. Then when I finally called,I was told that this service was not offered.
They all were consistent in not listening and just trying to get rid of me.
I have never ordered glasses online before because it seems so much easier to just go to a store and try them on in person. I was right.

22 December 2023

Reply from Pretavoir

Meredith

Thank you for sharing your thoughts and for your kind words about our customer service. We're glad to hear that you found our team responsive and that you've chosen us for your backup frames.

I understand your concerns about the cost of returning items from the U.S. to the U.K., and I appreciate your bringing this to our attention. It's essential for us that our customers are fully informed about potential costs involved in international transactions, including returns. While we do advise that customers are responsible for postage and customs charges, it's clear that the actual costs can be unexpectedly high, as you've experienced.

For future reference, you may wish to consider using USPS's international shipping services, which offer a more cost-effective option at around $27. This could significantly reduce the cost of returning items to the U.K. should the need arise.

We value your feedback as it helps us to improve our service and communication. Please do not hesitate to reach out to us if you have any more queries or require assistance with your purchases. We're always here to help.

With kind regards,

Pretavoir

Review of Pretavoir


Rated 1 out of 5 stars

Innacurate info from customer service cost me an extra $120. Also customer service ignored me and was rude.

It is hard to overstate just how rude and supercilious the customer service is at Pretavoir. They also told me things that were not true, then deleted their messages. Fortunately I had taken screen shots of the messages. It was very, very obvious that they simply did not care and were passing me around to various reps who would tell me different "stories." Update: I just called and spoke to someone at Pretevoir who told me that the $30 pickup service is "not something that they offer." In both the comments below and via email, I have been told that it is actually on their website and they do offer it.
"We understand your concerns about the cost of returns from the U.S. The expenses associated with international shipping and customs can indeed be significant. To better assist our U.S. customers, we offer a service where we can collect items for return at a fee of $30. This service is designed to make the return process more convenient and cost-effective for our customers in the United States."

I was shocked by how much it cost to ship back the frames I had ordered. $150! I emailed to ask if anything could be done about this, e.g. a credit, etc. The rep said that they could arrange a pick-up for $30. No one had told me about this and it wasn't on the website. When I asked for a refund, I got a condescending response from a service rep who obviously did not read through the email thread about my having "chosen" not to use the $30 option.
They acted like I was a total idiot for having paid over $150 to send the return, however that is the actual price at UPS. The person at UPS told me that it would be about the same with the USPS, so I went with them. I did not use some little-known company, despite being a foolish Yank.

3 December 2023

Reply from Pretavoir

GPT
Subject: "Addressing Your Concerns and Enhancing Our Service"

Dear [Reviewer's Name],

Thank you for your recent feedback regarding your experience with Pretavoir. We're glad to hear that our initial response was prompt and helpful. However, we sincerely apologise for any disappointment caused by the shipping costs and the subsequent communication.

Understanding the concerns about the cost of returning frames, we're continuously looking for ways to make this process more economical and transparent for our customers. We appreciate you bringing the absence of information about the $30 pick-up option on our website to our attention. We will take immediate steps to ensure this option is clearly communicated going forward.

Regarding the lack of follow-up after your initial query, we apologise for this oversight and any inconvenience it may have caused. Our customer service team is dedicated to providing consistent and thorough support, and we regret that we did not meet this standard in your case.

Review of Rover.com | Pet Sitting


Rated 3 out of 5 stars

It can be hit-or-miss finding someone good. sitters…

It can be hit-or-miss finding sitters on Rover.com. It is a bit like online dating. Sometimes people say they are interested then back out at the last minute, or keep on texting you keeping you hanging without actually committing.
I have had very good sitters and some who did less than the bare minimum. Sometimes you get a good one who is a student, then they have moved away when you want to use them again.
The good thing is that I have always found somebody though!
The ones who have been the most inconsiderate/flakey have been very young-looking, so I'd suggest looking for older people, at least in their late 20's.

21 May 2023

Reply from Rover.com | Pet Sitting

Hello Meredith. We are sorry to hear about your experiences with the platform. Please reach out to our 24/7 Customer Support team at 888-453-7889 if you would like to get assistance.

Review of Agoda


Rated 1 out of 5 stars

I made a booking through Booking.com…

I made a booking through Booking.com which was apparently then processed by Agoda. I called to change it and they could not find either my email or my confirmation #. Agoda is owned by Booking.com. How can they have no information whatsoever? I also asked the CSR to look me up by NAME, however shd insisted on looking me up by my email,which was not in there. Even though I made a reservation through them. I am absolutely done with both Booking.com and Agoda, which are the same thing.

24 April 2023
Unprompted review

Review of Booking.com


Rated 1 out of 5 stars

WOW...their website says they are…

WOW...their website says they are "always there", but that is definitely not the case. I booked a room in Hong Kong and wanted to change the dates. It said to contact the hotel, but the hotel said to contact the agency who made the reservation. It turns out Booking.com used their "partner company" to make the reservation. This partner company does not have my email address, the booking number is different, and they cannot look up my name. I asked to speak to a manager the second time when I called Booking.com, and surprise, surprise, my call got dropped. If this other company is their "partner," how come they have ZERO information about them?

24 April 2023
Unprompted review

Review of FedEx


Rated 1 out of 5 stars

Fedex customer service is not only very…

Fedex customer service is not only very difficult to reach, but also does not actually provide any service. I have called Fedex three times about the same package. First of all, I have to say "customer service" about 7 times before I can actually be connected to a person. The person then just reiterates the information that I already saw online that I am calling about. I know what my package has been just sitting there for days with no pending delivery date. That's why I am calling! That's what I said at the beginning of the call! They don't take any notes about what they said, which I guess is fine because they are lying anyway. I got three different lies from three different people. Why even have so-called "customer service" at all? In fact, why even have a delivery service if you don't care about delivering things?

29 August 2022
Unprompted review