BE

Ben

United Kingdom

Reviews

Review of HomeExchange


Rated 1 out of 5 stars

They fix the amount of Guest Points…

This is ridiculous.

I uploaded my place and they calculated max GP's like this:
- The whole place (4 bedrooms) = 168 guest points
- One bedroom in a 4 bedroom flat = 168

Which PM's designed the business logic for this?

In 10 days I receive 140 requests for the whole apartment.

Please let capitalism take its course 🙏

19 May 2026
Unprompted review

Reply from HomeExchange

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take all comments seriously and use them to improve our service. If you haven't already been in touch with our support team, we'd welcome the opportunity to better understand your experience and see how we can help.

Review of Passfly


Rated 1 out of 5 stars

SCAM - Signed me up to a subscription without asking

Signed me up to a subscription. Deliberate deception.

They refund you if you write / call and complain but this honestly should be illegal.

27 February 2026
Unprompted review

Reply from Passfly

Hi Ben,

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

At Passfly, some services may include premium options or subscriptions. All details about pricing, trial periods, and the option to cancel are clearly provided on the order page, during checkout, and in the confirmation email. You can cancel your subscription at any time.

We’re glad to assist you with any refund or subscription concerns. Please contact our customer service at contact@passfly.co
or +33 1 89 86 62 37 (Mon–Fri, 9:00–18:00), and we will review your situation promptly and help resolve it.

We hope to clarify and resolve this matter for you and improve your experience with Passfly.

Best regards,
Passfly Support

Review of Croissant


Rated 5 out of 5 stars

Love this app and the customer support…

Love this app and the customer support is super responsive!

Have been to about 5 co-working spaces so far. I only use them when I don't have many calls, so for me it's been a great value add.

29 December 2025
Unprompted review

Reply from Croissant

Hi Ben, thanks so much for your kind words! We're so glad to hear that you're loving the service so far 😎

Review of Air New Zealand

Review of Sklum

Review of Sklum


Rated 1 out of 5 stars

Terrible Customer Service

The CS is so slow. I wrote them 5+ times to tell them I cancelled the table. This is AFTER filling in the official form to remove the table from the order.

Now they sent me the table anyway so I need to deal with the CS to send it back.

26 November 2024

Reply from Sklum

Thank you for sharing your experience with us. We apologize for any inconvenience caused by the delay in our customer service response. It seems there was a misunderstanding regarding the cancellation of your table. We will address this issue as quickly as possible. We will contact you through Trustpilot to request more information, so please respond to our request to help us identify and resolve the situation.

Customer Service at Sklum.com

Review of Virgin Media


Rated 1 out of 5 stars

Preying on the elderly

They were charging my parents about 2.5x market rates for the package. I feel like that pray on old people who are techphobic.

I asked to cancel and they said ok, but after we'd found another provider it was only then they mentioned a £186 cancellation fee wasting a tremendous amount of my time.

1 January 2024
Unprompted review

Reply from Virgin Media

Hi Ben

Thank you for taking the time to leave a review. I am sorry to hear that you have had a poor experience with our services. This is very disappointing to hear, and I can assure you that this is not the level of service that we want to provide. We’re keen to know more so we can help put things right.

Please get in touch using one of the following contact methods;

Call: 150 from a Virgin Media Landline or 03454541111 from any other phone
Facebook: https://www.facebook.com/virginmedia/
WhatsApp: +447305 327 112
Twitter: https://twitter.com/virginmedia
Forums: virg.in/VMforums
And we can help from there

Thanks.

Lee

Review of Eco Adventure Safaris Limited

Review of Innate


Rated 5 out of 5 stars

Incredible experience with brilliant people

The inaugural Innate colive was an incredible experience.

Set on a beautiful family farm in the rolling hills of northern Portugal, Innate managed to convene a truly unique group of humans.

We spent a month lounging by the pool, tapping away on our laptops and hiking in the sunset. Our days were punctuated by powerful and moving breathwork sessions.

Given this was only the first one, I can only expect things to go up from here. I highly recommend spending a month with the tribe.

7 September 2022
Unprompted review

Reply from Innate

thanks Ben, it was amazing having you out there, and loved your language workshop too : )

Review of HIVEGEIST


Rated 5 out of 5 stars

Amazing month in Lisbon

I spent a month in the Hivegeist in Lisbon.

The accommodation itself was amazing, both the interior and the location.

The other people were fantastic as well. It seems they really prioritise community...

What I wasn't expecting was the events. These were awesome. Hivegeist organised a few events while I was there e.g. dinners and sailing. It really 10x'd my experience. Will definitely stay again.

12 July 2022
Unprompted review

Review of Enterprise Autovermietung GmbH


Rated 1 out of 5 stars

Forced me to take a bigger car

I had booked a small car. On the day, they told me that only enormous cars were available. I'm not comfortable driving a big car.

They said either this or nothing. Worst possible experience.

2 December 2021
Unprompted review

Review of xn--schlsseldienst-berlin-24-ysc.de


Rated 1 out of 5 stars

Scammers.

Scammers.

They charge €20 for callout and then say 'we tell you the price on the door'

The price for a simple door opening for me was €320. These guys deliberately mislead you on the price.

19 October 2021
Unprompted review

Review of Bitwala


Rated 5 out of 5 stars

Very fast

Paid my rent with Bitcoin.

It was pretty easy and actually took less than a day for the money to be transferred (German bank account).

8 April 2015
Unprompted review