Amazing customer service
I bought a 50" smart TV (50FME242B-T) in July 2014 which developed a fault. On Thursday evening (19th February 2015) I contacted them by the live chat system, the TV was collected by an engineer the following day, I received a phone call on Monday saying they were not able to repair it so a new one would be dispatched the same day. The replacement arrived on Tuesday morning. Customer service doesn't get better than this. The TV is great, good clear sound & picture & is very user friendly, also the smart features - I-player, Netflix etc. are outstanding. Fantastic value for money but for me it's the follow up service which makes this so great.
24 February 2015
Unprompted review