VI

Vikki

United Kingdom

Reviews

Review of Liquid

Rated 1 out of 5 stars

Awful perfume just made me sneeze…

Awful perfume just made me sneeze uncontrollably. Website says free returns however when you try and return they say the website doesn’t state that even though it does. Beware this company

3 September 2026
Unprompted review

Reply from Liquid

We’re really sorry to hear the fragrance wasn’t right for you and caused you to sneeze.

We also understand your frustration regarding the return. Our current returns page does state that, once a return is accepted.
Please contact our Customer Service team and ask to speak with Diane, who will personally review your return and make sure you’re given the correct assistance.

Love LL team!

Review of Green People

Review of Glossybox

Rated 1 out of 5 stars

Wouldn’t purchase again

Wouldn’t purchase again

19 January 2026

Reply from Glossybox

Hello Vikki,

We appreciate your feedback and we will look into this issue so that we can improve our products and services in the future.

A message has been sent to your account.

Kind regards,
Liam

Review of Frydvape

Review of Picniq

Rated 1 out of 5 stars

Poor booking experience

The website went wrong and showed a different price to advertising and when booking even when putting in the correct date the tickets were ordered for the wrong day.
Was disappointed when speaking to customer service that no apology for the poor booking experience was offered. They rectified the problem, but no apology.
Would have been easier to book direct so wouldn’t use again or recommend.

4 July 2024
Unprompted review

Review of 365games.co.uk

Rated 1 out of 5 stars

Scam company - avoid!!

Scam company. Placed order but didn’t fulfil the order. Refund took a long time but didn’t refund postage. Even though it was their error.

1 July 2024
Unprompted review

Reply from 365games.co.uk

Hi Vikki,

Thankyou for shopping with 365 Games, as a result of a technical pricing error, your order could sadly not be fulfilled for the price paid.

As a result, you will receive a full refund including any postage fee paid.

We are working through a bulk of refunds and you will receive a full refund for your order price paid and your postage cost of £1.99.
As it is unusual for us to have to refund shipping in bulk we have to complete this as a two step process where we focus on the order values first as that is the quickest way we can return any funds immediately, as some items on orders or parts of customer orders are correct pending the items purchased so we have to manually review and refund each one.

We are so sorry for the delay in your postage fee of £1.99 being allocated but as we are trying to prioritise the larger amounts being actioned first, we want to reassure you that you will be fully refunded the £1.99 fee.

It can take up to 10 working days to see this amount in your account due to the payment gateway processing timescales, if after 10 working days you have still not received, please do reach out to us to support and review.

We hope you can understand and consider shopping with us again in the future.

All the best
365Games Customer Service

Review of Green Man Gaming Ltd

Rated 1 out of 5 stars

I think it’s a scam site

I think it’s a scam site - have bought a code but doesn’t work and won’t refund or issue a working code. Avoid site and use a reputable retailer

1 October 2022

Reply from Green Man Gaming Ltd

Hi Vikki, we've tried to reach out to you to investigate your issue but you have not left any details about your order or account so we cannot locate it. Please submit a new ticket and we will try to resolve this for you.

Review of Infinitydiamondjewellery

Rated 5 out of 5 stars

absolutely gorgeous Jewellery

Ordered a bridal set of rings; and they are so gorgeous!!! I’m so happy with my purchase,
I now have a matching earring and necklace set which is my new favourite and matching sparkley bracelet which is stunning!!
Could not be happier with my new jewellery

25 June 2022
Unprompted review

Review of Glasses Direct

Rated 1 out of 5 stars

Should have gone to specsavers

Ordered 2 pairs of glasses as broke the only pair I had. They took over 2 weeks to be delivered, could see through one pair but the second pair was completely wrong. Been months now and not heard anything back.
How can you get 2 pairs so different for the same prescription?
Time of delivery, quality of glasses and customer service all poor!!

22 June 2022
Unprompted review

Reply from Glasses Direct

Dear Customer,

Thank you for taking the time to leave a review.

We are very sorry to hear about your glasses and we would like to apologise for the delay you have experienced.

Upon checking, we have sent you an email on April 29th to confirm some details so we can correct the issues you had with the prescription. I have now sent another email so please reply with the information requested so we can get your issue resolved as soon as possible.

Once again we apologise for the inconvenience this situation has caused.


Kind Regards,

Team GD