Mike

Missing food on several orders. Dates often near expiry. Heavy food stacked on soft foods. Seems there is no quality control when picking, just throw it in the bag and go. Customer service was efficient in agreeing to refund items though they suggested credit on account first as that's most convenient for them (but not for the customer). Disappointing.

Max Täby home delivery through Foodora. Food arrived with no fries and the burgers were a mess. Foodora refused a full refund and only compensated the fries. Advice to Max. 1# Have strict checks on home delivered food, where a customer can't just walk to the counter and get the order corrected. 2# have an agreement with foodora that incorrect orders should be refunded in full for home delivery. This should be a policy. They are your customers buying your food, don't distance yourself from quality service because you have a middleman. Won't buy Max again.

Delivered Max fast food with no fries. Offered 75kr in compensation on 600kr order. If you go to a restaurant and order steak and chips and you only get the steak, you can't refund the cost of the potatoes and think that's good service. If a meal isn't delivered in full then it's not a meal and should be cancelled with the restaurant and refunded in full. I deleted the app and will use UberEATS instead.

Very fast delivery (next day on Saturday). Lamp light was broken when it arrived and was clearly not in fresh unopened packaging (looked like a previous return sent out by mistake). Lysman replaced the lamp without a problem. Due to inconvenience and price being quite a bit higher than some other online stores, I gave the experience 3 stars.

Package was shipped quickly but after paying 10€ for delivery I expect it to be delivered to my door. UPS dropped the package at a very inconvenient pick up point and sent a message saying they couldn't deliver to the door. No phone call at delivery attempt. No information collection pre delivery.

Update: Thanks Tiana. I appreciate that you refunded the shipping and responded quickly by email.

Fast delivery & a great discount. Product was well packaged and in perfect condition on arrival.

I ordered a bike on Sunday for my son. The website said delivery in 1 to 3 days. On the 4th day the bike was still not sent with the order status being listed as 'behandlas' which is the same status as when it was first ordered . No answer to the service enquiry and the customer service phone number on the site does not connect. Disappointing.

Great after sales service.

After a problem with PayPal using an old address, customer service were very quick and helpful getting the delivery address changed. UPS as standard delivery was a nice surprise. Great price on the sunglasses. Recommended.

I ordered a bike on Sunday for my son. The website said delivery in 1 to 3 days. On the 4th day the bike was still not sent with the order status being listed as 'behandlas' which is the same status as when it was first ordered . No answer to the customer service enquiry and the customer service phone number on the site does not connect. Disappointing.

Very fast delivery. Good prices. Recommended.

I am in Sweden and ordered from the UK from a website using using Interlink Express for fulfillment. It was only by emailing the company I order from that i found out that my order was set for delivery today, no email, no sms and no call to forewarn of delivery. I waited in all day to find that the delivery attempt failed because they did not have my apartment door entry code. Admittedly i did not provide this when ordering but I was at home and the delivery person could have used the port telephone to dial me and let him in or the mobile number i provided when ordering. Now I am trying to secure deliver for tomorrow and find they do not have a customer service telephone number and there is a long 24hrs response time on emails. Very poor customer service offering.