Jordan Barclay

This company has the best prices for the specialist equipment I was after. The range of inventory is massive when compared to other UK tech webstores and most of it is actually in stock.

One of the items became faulty the day after it was installed and the customer support got back to me the same day; over the weekend, and had a RMA set up before Monday.

There is no room for improvement here. 10/10.

● Outstanding email support
● RMA resolved VERY quickly
● Recycled delivery box is a big win
● Very clear and friendly communication

Product: QNED MiniLED TV + 3 previous displays purchased
Price: 1£££ / £££

I am a tech enthisast and only buy LG Monitors / Displays because I believe and maintain that they are consistently the best visual quality available. Unfortunately, this is the only positive thing I am able to say.

Everything else:

• Bad website, worst live chat
• WhatsApp messages ignored
• Tone deaf email support with nothing but pre-written responses
• Responds to all comments/reviews with copy+paste spiel
• Designs monitors around proprietary mouting systems so you need an LG adapter to use VESA, but then doesn't sell these adapters themselves for longer than a week
• US website does not offer global shipping
• turbulent pricing across all products
• Limited inventory
• Awful warranty
• Generally over priced
• Cheap plastic is overwhelmingly used
• When emailing support for a purchase link to an item listed in the product manual, I was instead sent to another company's website who also did not sell the item

I rate this experience 1/10
I rate the company 1/10
I rate the product 8/10

Product: ACS Emotion Ambient IEM
Price: £899
Delivery: 28 Days

I've bought two pairs of earplugs from ACS in the past which I cannot praise enough. I had impressions taken the first time by an ACS agent, and this time at Boots. I have been looking forward to buying ACS in-ear monitors for years.

What I liked about my experience:

• Previous purchases exceed the test of time
• Prompt email communication
• Free Royal Mail Special Delivery
• Free ear impressions voucher
• Good customisation options
• Durable, premium feeling final product
• Well priced range of accessories
• Beautiful packaging & presentation
• Excellent USB-C Dehumidifier
• Delivered a week earlier than advised
• Overall they are good custom products made by good people

What I disliked about my experience:

• Clunky website complicated my order and I didn't get the colour I chose
• Slightly rude and unhelpful on the phone
• One small image is used for all of the ambient products so you can't see the difference between them. I can't tell if received the £900 IEM or the £300 one...
• Underwhelming sound quality
• Not a good fit in the left ear, loose, irritating, and rather painful after a couple of hours. Right ear is perfect however.
• Free DNA; human hairs found in the lid of the cream and on the IEMs
• Marketing material shows an included full metal gold 1/4 inch jack but mine came with a cheap plastic silver one
• After ordering I discovered some people have logos printed on their IEMs but I was told I could only add text
• Minor pitting on the silicone surface
• No option to customize filter strength

Overall I rate this experience 5/10
I rate the company as a whole 8/10

Thank you for reading my review

Good tech, terrible company in every other regard.

Minor faults present with two different products.

4 year warranty to win the purchase but multiple warranty emails ignored when needed.

Poor translations on website. No way to speak to anyone, not even a bot.

Update: I never got a reply to my warranty claim and the product eventually failed.

Takes five seconds to renew my prescription.

Always spot on even when the GP isn't. Thank you x

Terrible communication for years and years, impossible to speak to anyone without a copy + paste generic response. No payout when expected, no regular updates or any indication of a payout ETA. Very poor web portal. Should have gone with someone else.

Update: I eventually got paid over a year later.

Amazing retailer, had an issue with an item that was a few months old and they went the extra mile to sort things out really quickly!

I love this place!

Excellent educational content for free. Great website and store. Outstanding video content.

Never needed to speak to anyone for help. It's all very slick and professional.

I have purchased Boom 3D on Android, Windows and Mac. It's very good.

You get two activations with each purchase, but they are not cross-platform. Who cares; the software is cheap. Almost always on sale for one reason or another.

Customer service not great, Android version has some egregious bugs that have never been fixed.

The negative reviews here come as a real surprise to me. I had Brownells import a Hogue product from the US for me and I recieved it in under a week. It was well priced, and the shipping was cheaper than expected.

Had some questionable experiences in the past but it seems they've really upped their game now.

Alesis make great instruments. I recently purchased A VI61 MIDI Keyboard for live performances and it is of exceptional quality, the design gives you almost unlimited flexibility in your sets.

Deducting one star because the software that you need to update the firmware for Mac is so old that it is no longer supported by Catalina so there's no way around it, you have to use Windows to do this!

A deal breaker if you only use Mac, but I guess buying a keyboard and expecting good software is like wearing a condom and expecting children.

Bad customer service and communication. I've got a few deals in the past, but the critical support just isn't there, you can get cheaper big-ticket items literally anywhere on the web but the consumables tend to be reasonably priced.

I have been using Adobe products for over 8 years to produce all sorts of media content for my clients. (AE, LR, PS, ME, PR, AU, AI)

Adobe's software is the best in the industry for creatives, so Five stars for the software.

Adobe's business model is not. So deducting 2 stars for being a greedy subscription service, and for force feeding you Creative Cloud bloatware. In the days of CS6, you would pay once. Not $200 a month for life.

I disagree with the majority of the one star reviews here. These are mostly written by folks who don't bother reading T&C's, or are just grabbing free trials every month to photoshop their Instagram.

First time using HuntingDoor as I could not find a traditional recurve anywhere in the UK that met my very specific requirements.

Excellent fast and free intl. shipping, arrived in under a week during COVID.

Exactly as pictured

Time will tell how long the bow will last, it appears to be made to an exceptionally high quality.

Recieved a nice follow-up email from the company a week or two after delivery to check that I'm happy, rare these days.

I have honestly had a great experience with Barclays on a 0% interest purchase over a few years. Their support has been above and beyond most of creditors i have dealt with.

I don't see why they have such poor reviews on here, the company cares a lot.

Monzo really does not care about your account security... I regret leaving my old bank.

This company puts the customer first every single time. Excellent support on my loan.

Customer support sends generic copy+paste emails to serious inquiries... the website is poor for handling your subscription settings.

Great website, just stick to the free version and you won't be disappointed.