Olyndra London Reviews 

1.956
TrustScore 2 uit 5

1,9

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Shoes are too small so can't wear them. Unable to return them to you because, despite several emails requesting it, no returns process was granted. I don't want to keep the shoes nor accept the cred... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Sorry to say the single mark is a single mark too many. This is a shocking company, happy to ignore consumer law. I ordered two pairs of shoes and paid extra for priority despatch and 2 x priority de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER FROM THIS COMPANY! If I could give 0 stars I would, and only wish I'd checked Trustpilot before buying from them! I am currently having to raise a dispute through my payment provider as t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I picked up a cardigan because I wanted something light enough for cooler evenings without feeling bulky. The material feels soft and it sits nicely over both dresses and trousers. I’ve already worn i... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,9

Alle reviews

(1.956)

1.699 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I thought they were an English company.

I ordered a lovely looking pair of black leather shoes. I was fed up with Chinese companies and their inferior quality and their questionable charging tactics at the till.
I was sure Olyndra were a company with their business located in London.
I used the tracking tool once and noticed the journey mapped out was a very long journey. That is the last time I was able to use the tracker.
I sent them several emails all of which were returned to me. I developed concerns and I decided to have a root around to see if anyone had written a review about this company. There were lots of reviews and none of them made pretty reading. The company were described as scammers, sending inferior quality goods. Shoes sent in the wrong size. The list was endless. I wish I had checked the reviews first, but as I said I thought they were an English company.

25 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ORDER NOT DELIVERED

A pair of shoes ordered 26th August. Still not delivered despite being told over a week ago that it "is out for delivery". No response to an email. I had to give it a one star because it appears there is no option for a no star.

6 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do these exist?

Paid two amounts of £2.99 to get my parcel delivered within 24 hours and a fortnight later I am still waiting!!!!!!

23 augustus 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re sorry to hear you’ve been waiting so long despite paying twice for Priority Delivery. Please reach out to our customer support with your order details so we can look into the delivery and duplicate charges.

Beoordeeld met 4 van de 5 sterren

I picked up a cardigan because I wanted…

I picked up a cardigan because I wanted something light enough for cooler evenings without feeling bulky. The material feels soft and it sits nicely over both dresses and trousers. I’ve already worn it several times and it has kept its shape well. Delivery was smooth and the parcel arrived neatly packed. Very pleased with my first order.

13 augustus 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re delighted to hear you’re so pleased with your first cardigan and that it has kept its shape after several wears. Thank you for sharing such a lovely first-order experience with us.

Beoordeeld met 1 van de 5 sterren

Sadly I didn't do my due diligence.

Sadly I didn't do my due diligence and check out this company before ordering. Have seen them advertise on Instagram for a couple of years and the coat was just what I was looking for. Took 15 days to arrive. When I tried it on it certainly wasn't the size I ordered and was far too small. Contacted them immediately and while the responses are always polite, it is the same rhetoric you get when you discover you were purchasing from a Chinese based company rather than a British based company.
1. Too expensive to return so you get offered 10% immediate refund and keep, in my case, the coat
2. 75% personal voucher to use on their website

I have learned my lesson and would CERTAINLY NOT purchasing anything from this company.

The name implies that it is based in the UK and if I had done my due diligence I would have known they were not and would NOT have purchased the coat

6 september 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re sorry to hear the coat did not meet your expectations, particularly with the sizing and delivery time. Please reach out to our customer support with your order details so we can review your concerns.

Beoordeeld met 5 van de 5 sterren

Hi,I bought from this company recently…

Hi,I bought from this company recently but unfortunately the sizing wasn't a good fit for me.This company doesn't seem to have a returns policy but I was offered a 75%off my next purchase.This suits me fine as there other items I'm interested in buying!they were very apologetic and efficient in offering me the 75% discount!

2 september 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re pleased to hear that although the sizing wasn’t right, you were happy with how we handled the issue and the 75% credit offered. Thank you for taking the time to share your experience with us!

Beoordeeld met 4 van de 5 sterren

Highly Recommended

The shoes were excellent. Light and comfortable. Wide fitting as well. They not only feel great but look great as well. The only issue I had was NOT the fault of the Company - it was with the delivery courier - very poor service

4 september 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re delighted to hear you found the shoes excellent, comfortable and nicely wide fitting. We’re sorry the courier caused some frustration, and we really appreciate your understanding.

Beoordeeld met 1 van de 5 sterren

Fake shoes …

These are terrible cheap imitations of shoes. The tongues were full of spelling mistakes childhod memories my stary. Cheap rubbish from China. Nothing to do with London!

3 september 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re sorry to hear you were disappointed with the shoes, particularly regarding the finish and details. Please reach out to our customer support with your order details so we can look into your concerns.

Beoordeeld met 4 van de 5 sterren

The shoes were very good quality.

The shoes I purchased were very good quality and smart.

28 augustus 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re delighted to hear you were impressed with the quality and smart look of your new shoes. Thank you for your kind feedback and for choosing Olyndra London!

Beoordeeld met 2 van de 5 sterren

Shoes are too small so can't wear them

Shoes are too small so can't wear them. Unable to return them to you because, despite several emails requesting it, no returns process was granted. I don't want to keep the shoes nor accept the credit note offer.
No way of contacting customer services about return although Claire replied telling me I had 14 days to return the shoes! Where to?

21 augustus 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re sorry to hear the shoes were too small and that you experienced difficulty arranging the return. Please reach out to our customer support with your order details so we can assist you further.

Beoordeeld met 5 van de 5 sterren

Very pleased with my shoes

Very pleased with my shoes
Just waiting to see the quality of the shirts

5 september 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re delighted to hear you’re very pleased with your shoes and that you’re looking forward to seeing how the shirts work out. Thank you for choosing Olyndra London and for sharing your feedback!

Beoordeeld met 4 van de 5 sterren

Was a bit dubious about these shoes…

Was a bit dubious about these shoes after seeing some reviews, but, they are great!
They arrived quickly and the quality is good!

4 september 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re glad to hear your initial doubts were put to rest and that you were pleased with the shoes, quality and quick delivery. Thank you for giving us a chance and sharing your experience!

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! If I could give 0 stars I would, and only wish I'd checked Trustpilot before buying from them! I am currently having to raise a dispute through my payment provider as this company has only offered me 10% cashback, or 75% off my next purchase, for a pair of shoes I bought from them, that are too small and of poor quality. I have had to email the company repeatedly to be told I have to return the goods, by tracked postage to China, violating my consumer rights. A dreadful company to deal with!

30 augustus 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re sorry to hear you were unhappy with the sizing and quality of your shoes and the return process. Please reach out to our customer support with your order details so we can look into your concerns.

Beoordeeld met 5 van de 5 sterren

I came across the store while looking…

I came across the store while looking for a few lighter pieces for summer. The selection was easy to look through and I found a couple of styles that suited me. Shipping was quicker than I expected and everything arrived safely. I’d be happy to order again.

15 augustus 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re delighted to hear you found the selection easy to browse and that your order arrived safely. Thank you for your kind feedback, and we look forward to welcoming you back.

Beoordeeld met 5 van de 5 sterren

Nice Company and products

I bought some shoes and they arrived on time.
They are very good for the price paid.
Originally I placed the wrong colour and contacted the customer centre. They were very polite and efficient in answering my questions. They managed to change for the colour in timewith no problem.

5 september 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re pleased to hear your shoes arrived on time and that our support was able to change the colour for you. Thank you for highlighting the helpful and efficient assistance you received.

Beoordeeld met 1 van de 5 sterren

Hateful experience

Sorry to say the single mark is a single mark too many. This is a shocking company, happy to ignore consumer law. I ordered two pairs of shoes and paid extra for priority despatch and 2 x priority delivery. Order was placed on 6 August. On 20 August they were delivered, but only after I exercised my right to reject the order. The company’s offer a store credit of £2.65.
I look forward to seeing this company go bust. A dreadful company, and Claire, its supposed manager, equally bad. Simply avoid this company.

6 augustus 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re sorry to hear you were unhappy with your experience regarding the order and additional delivery services. Please reach out to our customer support with your order details so we can review this for you.

Beoordeeld met 1 van de 5 sterren

Ordered some goods with delivery stated…

Ordered some goods with delivery stated as 2-5 days, 4 weeks later the good have still not been recieved. Do not order from them, they take your money and dont deliver!!!

20 augustus 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re sorry to hear your order has taken much longer than expected to arrive. Please reach out to our customer support with your order details so we can assist you further.

Beoordeeld met 5 van de 5 sterren

The product is as advertised.

The product is as advertised.
Things take longer to arrive

5 september 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re glad to hear the product was as advertised, despite the longer delivery time. Thank you for sharing your experience and for your patience.

Beoordeeld met 5 van de 5 sterren

Although the shoes took longer to…

Although the shoes took longer to arrive than stated, I'm really pleased I ordered them. Got white and khaki, tried them on as soon as I got them,,
So comfy, look good, plenty of room for my bunions. Really looking forward to wearing them in London next week.

3 september 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re delighted to hear you’re pleased with your shoes and that they provide plenty of room for your bunions. We hope you enjoy wearing them in London and appreciate your kind feedback.

Beoordeeld met 4 van de 5 sterren

I had quite a good experience with…

I had quite a good experience with Olyndra. I ordered a Northshield coat and regretted it almost immediately because of the reviews I read ( I know, I should have read them before ordering ). The coat did arrive after around 3 weeks and to be honest it was pretty good. I looked inside and the labels were from C&A which surprisingly still operates in Europe. It's waterproof, quilted and reasonably well made.

16 juli 2026
Review zonder uitnodiging
Logo Olyndra London

Antwoord van Olyndra London

We’re pleased to hear you were pleasantly surprised by your Northshield coat and found it waterproof, quilted and well made. Thank you for giving us the opportunity to earn your confidence.

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