Dress didn’t fit me properly (V-neck was too low). Attempted to return: -needed tracking mail -would’ve cost I around half price of dress -unable to complete tracking label as required phone... Toon meer
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Lees wat reviewers zeggen
Quality of products is like nothing I've ever seen before, so bad! Not to mention, impossible to return despite the website making it seem like an easy process. The worst customer service experie... Toon meer
BUYER BEWARE. UNLESS YOU ARE HAPPY TO ORDER SOMETHING AND THEN BE PLACED INTO A DELIVERY ABYSS DO NOT ORDER FROM THEM. THEY DO NOT PROVIDE HONEST UPDATES AND YOU HAVE NO IDEA WHEN YOUR ITEMS WILL ARRI... Toon meer
Recently ordered a co-ord set from Jessica by Bee for my birthday and I absolutely loved it! The quality is amazing, the fit is perfect, and the fabric feels so comfortable. It looks exactly as shown... Toon meer
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered from this company for the first time.
Ordered from this company and loved the offers. It was all very attractively presented and keenly priced. Ordering was quick snd efficient and postage was free. Have a look at their sale . Highly recommended.
Lovely dress will order again for sure
Awful
Awful ! Avoid at all costs! Takes weeks to come , quality appalling and looks nothing like advertised , communication poor then want me to return to America at my own cost ! Whilst pretending to be an English boutique from York!!! Scam artists. Do not purchase!! Am starting a case against them with my card company to get my money back!!!!
Never again!
Shipping insurance is pre-selected at £4.99; you have to untick it if you don’t want it and, more importantly, if you notice it. Part of the transaction is the confirmation by JbB that the customer will enjoy express delivery. Not only was the delivery Very late, the communication regarding it was awful, way too long to respond. JbB offered me a 50% refund in return for a good review😳for them and on Trust Pilot…..very wrong and not acceptable, underhand! The customer has to pay for returns, they’re not based in York as their marketing suggests, products come from China. I will never use them again and will update anyone thinking of doing so to avoid!!!!!
Lovely dresses at reasonable prices
Lovely dresses at reasonable prices. Website easy to use. This is my first order so will review order when received.
Great experience thank u
Great experience thank u. Everything prompt. Would use again x
They ignore you !
Lovely website, lovely dresses at great prices….that’s where it ends. I placed an order for a dress to wear at my wedding. Not received it, haven’t a clue where it is, taken money for payment but no tracking number. I have sent umpteen emails all have been ignored. Wedding is in five days time so it looks like a shopping trip to get another outfit as I’m not going to get this one.
Lovely dress just didn’t fit right and…
Lovely dress just didn’t fit right and they were very helpful coming to a solution
Anticipating
Excellent choice of patterns and variety of colours. Very competitive prices and my order has gone through quickly. I look forward to it arriving
Great fit
Great fit. Lovely dress and had lovely compliments wearing it. Communication was quick and reliable to and so was delivery
Ordered a dress for my friends wedding
Ordered a dress for my friends wedding. It’s great that it’s already packed cause I only have a few days to get ready so quick delivery is perfect! Also price was really good
No customer service
Hi
I was asked to leave a good review to get 50% off on a order. Thats interesting that it needs be a good review to get a discount! Not review based on honest experience.
Based on customer service so far, I rather have 50% refunded to my card on my existing order than place a new order to avail it.
I missed the 10% discount as first time customer, got a flat no when I asked to accommodate.
I have placed an order on 21st july for £139 and I dont have order confirmation email or the details of when I will receive the order! Given the value of orders, this would be a basic i would think?
Only communication you get is a sales communication, no real response to if my order is received or not. I dont even know if it will arrive! I have chased the customer service as well and left this same review when asked!
I am not keen on placing more orders unless I get the one i actually placed for. I rather get a 50% refund to my existing card given everything so far.
Order number - LSO-20260719-17120
Great customer experience
Great products, communication and fast delivery
SCAM!
SCAM!
Do not purchase from this website. There address listed in website does not match the York one seeing as there is a completely different store there. You cannot return sale items and also have to pay up to £14 to return your unwanted items. I have received a refund for one item when they said they’d refund me for both orders. This has not happened I’m still waiting for one refund and they have ignored all my emails about this.
I’d recommend not ordering from here especially with the amount of negative reviews written.
Poor quality, poor customer service and overall poor company.
I will never be ordering from here again
Still awaiting the return label they…
Still awaiting the return label they claim they provide on their website. Keep sending me forms. If I do not hear back from them im 24 hours I will be taking this to the law and letting them deal with it. I have ordered over £170+ worth of dresses and they are not getting back to me. Anyone actually get a refund from them?
Quality and fit of dress good value but…
Quality and fit of dress good value but delivery was a bit slow
Do not buy from them
Do not buy from them. Wrong item delivered. Contact just generates automated emails responses, but no solutions. Having email proof they have not fulfilled your order, raise a dispute for a refund with your payment provider.
The delay in receiving my item
The delay in receiving my item. I ordered the dress on 14 July & it’s 23 July now. Although I have received notification that it’s in transit.
Good service
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