New booking system Anima is not ideal but at the same time so much better than so other places where the only option is to get up early and spend dozen minutes to try to book appt. I did prefer Ask My... Toon meer
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Lees wat reviewers zeggen
Dealing with an Ai generated voice was an okay experience, it didn't frustrate me or cause me to swear. That has to be a good thing. By mid afternoon my question was answered to my satisfaction witho... Toon meer
Dr Kumar has been so patient and understanding in assessing me, as have Nurse Janet, amongst many others. He responded as swiftly as was possible after a long day. How blessed we are to have them!... Toon meer
Prompt replies and interest in patients' wellbeing. Problems resolved quickly. Getting to the right section of the service is a bit of a hard work, but generally the service is good and enables the su... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Anima is the platform that helps healthcare providers to better support their patients and improve their outcomes. Our tools are built by clinicians to support teams across Primary, Secondary and Neighbourhood Care. We offer an online consultation and patient triage tool, an AI Receptionist, a Clinical Scribe, and a Document Processor - all-in-one platform, and fully integrated with the systems you use every day.
Contactgegevens
Verenigd Koninkrijk
- animahealth.com
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Prompt communication appreciated
Great way to communicate with the medical practice which offered prompt advice which resulted in a phone consultation for a future routine referral.
First use and quick response so looks…
First use and quick response so looks promising so far-time will tell.
I have never had any issues with this…
I have never had any issues with this practice in all the years, I have been with you.
I find the Staff very helpful.
Great reception ladies tgat went out of…
Great reception ladies tgat went out of their way to help me. The amina form they completed for me and got a doctors response the same afternoon
Very good surgery
Very good surgery. Great doctors and efficient friendly admin
Quick and helpful with a response…
Quick and helpful with a response within the hour...
Great service
Prompt replies and interest in patients' wellbeing. Problems resolved quickly. Getting to the right section of the service is a bit of a hard work, but generally the service is good and enables the surgery's stuff to focus better on other matters.
Immediate response which is really…
Immediate response which is really required when person needs a genuine treatments
Did not have to stay on phone 👍
Very fast to respond to request for an…
Very fast to respond to request for an appointment and any questions I have regarding my prescriptions.
Easy and fast
10/10 service highly recommended
10/10 service highly recommended
CEO LA PET▪️ LAED
Quick response
Quick response. What would have made it better would be to have been offered a Face to face appointment earlier.
Excellent medical service.Dr Kumar has been so patient and…
Dr Kumar has been so patient and understanding in assessing me, as have Nurse Janet, amongst many others. He responded as swiftly as was possible after a long day.
How blessed we are to have them!
The Anima service is a good vehicle for helping us by not clogging up the phone lines. I do wish, however, my fingers touched the right buttons first time!
I would like to express my sincere…
I would like to express my sincere gratitude to Robert Miller, who has demonstrated exceptional compassion, professionalism and dedication throughout my care.
Robert has consistently listened to my concerns, treated me with dignity and advocated for me when navigating a complex and longstanding medical condition. His patience, honesty and willingness to go above and beyond have made an enormous difference during a particularly challenging time.
He has taken the initiative to investigate my concerns, communicate with other services and ensure I feel heard and supported.
Robert is a genuine credit to 168 Medical Group and the NHS. His approach represents patient-centred care at its very best, and I am incredibly grateful for everything he has done.
Work very good
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