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Carsa Reviews 

14.380
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Vehicle was priced at reasonable price after comparing with other dealer cars. Helpful staff In Gloucester branch. Smooth purchase experience.There is no direct phone line to Gloucester which is incon... Toon meer

Beoordeeld met 5 van de 5 sterren

We have received amazing service today at Carsa Cannock. Kash in particular was very friendly and super helpful throughout the whole process. All of the team were super friendly and weren’t too pushy... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with Norris from Seals. He helped me throughout the process of purchasing a car through CARSA, and his service was absolutely perfect. Norris was very professional... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The car was a decent price, so we bought it, but the insistent upselling of add ons was ridiculous. We told the guy that we weren’t interested and he said he was required by the FCA to go though e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. Motorvoertuighandelaar
  3. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.

Free 90 day warranty

Geschreven door het bedrijf

We’ve got you covered, every step of the way.
Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car

Contactgegevens

Summer price drops

Price drops from £200 to £1500 on selected cars


4,3

Uitstekend

TrustScore 4.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

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4,3

Alle reviews

(14.380)

4.987 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very pleased with our new car

Very pleased with our new car, I was very impressed from the moment I first called Carsa. The car was exactly as described and very well prepared for sale. Upon turning up at the showroom We were well looked after and then went on our test drive alone so no pushy sales person in back of car as has happened with other dealers. We were also told to take as long as we like and also advised to take car on the motorway too which was good.
We were talked through all of our options on our return after deciding to purchase the car and we also took out the 4 year warrantee and bodywork and wheel repair service too.
The complete service we received from Carsa today has been great and we are two very happy customers.
Thank you Carsa Team

6 september 2026
Logo Carsa

Antwoord van Carsa

Dear P Giles,

We are absolutely delighted to hear how pleased you are with your new car and the entire experience. It's wonderful to know our team provided excellent service from your first call to your visit, and that you appreciated the non-pressured test drive. We're so glad you're happy customers!

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Byron came over to us within 1 mins or…

Byron came over to us within 1 mins or us standing they and ask if we was seen by other members of staff. If we needed any help etc…! Excellent.

6 september 2026
Review zonder uitnodiging
Logo Carsa

Antwoord van Carsa

Dear Colin,

We're so happy to hear that our team provided such prompt and helpful service. We truly appreciate your kind words!

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent! A great experience.

6 september 2026
Logo Carsa

Antwoord van Carsa

Dear SL,

We're so happy to hear you had such a great experience with us! Thank you for your wonderful feedback; we truly appreciate it.

Best Regards,
The Carsa Team

Beoordeeld met 2 van de 5 sterren

Was told finance was pre-agreed

Was told finance was pre-agreed, that it was a come and test drive and drive off. No security code for Head unit so couldn’t test that. 6 hrs later finance still not approved. Painful. Car is great and a good price.

4 september 2026
Beoordeeld met 5 van de 5 sterren

The staff ...Gaurav and Faiz were…

The staff ...Gaurav and Faiz were wonderful , know their business , deal was painless ..only air conditioning needs to be working in the show room , coffee machine needs to be better ..but in all thanks guys

6 september 2026
Logo Carsa

Antwoord van Carsa

Dear Sanjeev,

Thank you for taking the time to share your experience. We're delighted to hear that our team members were wonderful and that you found the process painless. We appreciate your feedback regarding the showroom's air conditioning and coffee machine, and we'll certainly take it into consideration.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

I had a really positive experience

I had a really positive experience with Carsa Wolverhampton, especially dealing with Kayden. He was friendly, professional and helpful throughout the whole process, with no pressure or pushy sales approach. Everything was explained clearly, and the purchase was handled smoothly from start to finish. I’d definitely recommend Kayden to friends when for their next car which is straightforward and hassle-free experience.

6 september 2026
Logo Carsa

Antwoord van Carsa

Dear Snipa,

We're delighted to hear you had such a positive experience, especially with the helpful and professional assistance you received. It's great to know the purchase was smooth and hassle-free, and we appreciate your recommendation.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Eric was utterly professional and very…

Eric was utterly professional and very helpful. Kevin provided great support and made us feel very welcome.

6 september 2026
Logo Carsa

Antwoord van Carsa

Dear Griffiths,

Thank you for taking the time to share your experience. We're delighted to hear that our team members were professional, very helpful, and made you feel very welcome.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with…

I had an excellent experience with Norris from Seals. He helped me throughout the process of purchasing a car through CARSA, and his service was absolutely perfect.

Norris was very professional, friendly, helpful, and always available to answer any questions I had. Everything went smoothly and the whole process was easy and stress-free thanks to his support.

I highly recommend Norris and the team at CARSA. Excellent service from start to finish!

Thank you, Norris, for all your help!

6 september 2026
Logo Carsa

Antwoord van Carsa

Dear Dorina,

We're delighted to hear you had such an excellent experience purchasing your car. We appreciate your positive feedback regarding the professional, friendly, and helpful assistance you received. It's wonderful to know the process was smooth and stress-free. Thank you for your recommendation!

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Norris was fantastic

Norris was fantastic, easy to deal with

6 september 2026
Logo Carsa

Antwoord van Carsa

Dear Ricky,

Thank you for taking the time to share your experience. We're delighted to hear that our team member was fantastic and easy to deal with, and we appreciate your positive feedback.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

6 september 2026
Logo Carsa

Antwoord van Carsa

Dear Chloe,

Thank you for your 5-star review! We’re really pleased to hear you received great service and appreciate you taking the time to share your feedback.

Best Regards,
The Carsa Team

Beoordeeld met 5 van de 5 sterren

Moh was brilliant

Moh was brilliant, he was friendly and provided useful information. Came to test drive a car which was overall a very good experience. Would definitely buy from here should the right car come up.

6 september 2026
Beoordeeld met 5 van de 5 sterren

Moh- Bradford

Moh was super helpful, answered all questions and queries we had to ask. He was very friendly and easy to talk to!

6 september 2026
Beoordeeld met 5 van de 5 sterren

Harvey at Carsa

Harvey provided great advice and customer service which has made the process simple and stress free. He also took his time to answer questions and I didn’t feel rushed into a decision.

Thanks Carsa

6 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The car was really well presented

The car was really well presented , very clean inside and out
Austin deal with us very well but your appointment system is chaotic - we had a 12.30pm slit but waited around 35/40 minutes to be seen
Minimal meet and greet during that period - no coffee mugs etc

5 september 2026
Beoordeeld met 1 van de 5 sterren

Carsa.....more like Passa (pass)⛔️⛔️⛔️

Who ever given these guys 1 star are 100% legit ppl.carsa not even worth 1 star.wasted 6hrs and no deal .absolutely disgusting service. Was a big dent and scratches on the car which was not mentioned till I pointed out.for P/X my car on auto trader worth 4k n carsa offered £300.yes 300.was insulting. Absolutely disgusting....

30 augustus 2026
Review zonder uitnodiging

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