Exceptional Customer Service Representative
My initial experience transitioning to the platform would have been 1/5. But, once I shared my concerns and was placed with Felipe it was a complete turnaround!! I'd give my onboarding specialist Felipe Guerra 10 stars if I could. He was exceptional. There will always be a learning curve when learning a new platform, which is understandable. But, I came here today to make sure everyone knew that Felipe saved the day!!
Antwoord van Mindbody
We truly appreciate you sharing your experience with us. It's wonderful to hear that our team member was able to turn your initial transition around and provide such exceptional support. We understand that learning a new platform can present challenges, and we are so glad that we could make your onboarding a positive one. Your feedback is incredibly valuable to us.