These clowns will never get our custom …
These clowns will never get our custom again
1. Mis-quoted the total cost by £320
2. Asked for full payment straight away.
3. It took Over one and a half months from payment to get carpet
fitted.
4. Tartan carpet fitted incorrectly - we have had them round again,
some of the askew parts have been rectified, others have not.
5. whole carpet has been fitted off centre of room.
I am not one of those people who go around complaining all the time about everything, but one thing that does get my goat is being ripped off, the quality of the carpet is excellent, but as I say, the carpet has been fitted incorrectly, worst bit with it being tartan is carpet has been fitted off centre, fitters used part of the pattern as a guide, this means along one edge of the wall is a black line, opposite side does not, a letter of complaint was sent and they sent a person round to carry out remedials, at that time I pointed out the carpet being off centre, I was told I would need a whole new carpet to rectify, reply from initial letter of complaint stated they would be in touch, this has never happened.
From now on I will just use local suppliers.
31 oktober 2017
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