Yvet D. V.

Hi Yvie,

Bedankt dat je de tijd hebt genomen om je ervaring met ons te delen. Jammer om te lezen dat de blouses niet aan je verwachtingen voldoen en dat je niet tevreden bent over de afhandeling van je klacht. Dat is natuurlijk niet de ervaring die we willen bieden.

We nemen hierover per e-mail contact met je op, zodat we samen naar een passende oplossing kunnen kijken. We hopen hiermee je vertrouwen terug te winnen.

Liefs,
Jet van Studio Anneloes

Hi Yvet,
WOW 5 stars! We’re over the moon to see that your PLNTS.com experience was so positive 💚
With love, Emma from PLNTS

Thank you for taking the time to provide us with feedback in regards to your recent order with us. We are sorry to hear that the color of the carpet was not exactly what you had thought. We strive to make the images we post on the site as close to the real thing as possible. Our professional photographers take the pictures under neutral lighting and under controlled conditions. Sometimes when the carpet is placed in the living room (or other space) under direct light from outside or the light from the ceiling, there can be variations from the way the photos appear on the computer screen and how it looks when laid on the floor. If you ever want some extra advice about the color or any other aspect of the carpet, you can always contact our customer service agents and we will be happy to help.

Have a nice day and we will be in touch again soon.

Kind Regards,
CarpetVista