Tim Forshaw

I ordered two items at 16.30 on Friday. The website offered me next day delivery (Saturday) for a nominal extra charge, so I took up the offer as I needed the items for the weekend. My order was delivered around midday Saturday - brilliant service!! This was the first time I've used Wood Finishes Direct and I'd definitely buy again from this company. Highly recommended.

The sign was easy to design on the website. Ordering was straightforward. Communication was very good. The sign was delivered in the expected timeframe and was right first time. I would happily use Marktek again. Recommended.

Goods arrived well on time. Very good communication - on the day, I received a call beforehand, as promised, giving me an estimated time of arrival which was very helpful. The delivery team were friendly and jovial, and treated the consignment with due care. I would recommend ArrowXL.

I sent an enquiry to Choice Replacement Toilet Seat Shop regarding the dimensions of a particular toilet seat and whether it would fit my WC. I received a reply from Dave the next working day which was much appreciated. Dave confirmed that the seat would fit my WC and gave me further details which I found to be very helpful.

Storage heater was delivered within 24 hours. Installed shortly afterwards and the heater worked first time with no problems. Customer reports the room as feeling 'toasty' and is very happy. Based on my experience, I would recommend Elnur without hesitation.

First time I've used paints4trade and I was very impressed. Website was easy to navigate and I soon found what I was looking for. Price was very competitive and ordering was easy. The paint arrived in the anticipated time frame, in secure packaging and was as described. I'll use paints4trade again and would recommend the company.

Goods arrived in the time frame expected. The driver was very friendly, helpful and professional. I've used APC several times and would recommend them without hesitation.

Following on from the positive experience with my first order from Tufferman (Storalex garage shelving) I placed a second order, this time for industrial shelving (SX400). The shelving was straight forward to order and arrived well within the stipulated deliver time. The shelving is robust and suitable for its intended purpose. I had a query regarding the order and received excellent support from Kaja in Customer Services. I'd definitely purchase from Tufferman again and I recommend the company.

This was the first time I'd ordered from Tufferman. The experience was most positive. It was quite straight forward to order the garage shelving which was delivered nicely within the expected timeframe. The shelving was of very good quality, fit for the described purpose, and was easy to assemble. I have since ordered again from Tufferman and would recommend the company.

This was my first experience with Lancaster Insurance and I was very pleased with the outcome and service received. I initially obtained an online motor insurance quotation from Lancaster Insurance, but it was much higher than the renewal premium with my existing insurer, so I didn't proceed. However, later that day, I received a follow-up call from Lancaster Insurance and spoke with Elliot who was very helpful. We discussed my motor insurance requirements in more detail and Elliot was able to offer me a revised quotation which was significantly lower than the renewal premium with my existing insurer. The purchasing was very straight forward and I received the documents almost immediately by email. Based on my experience to date, I would recommend Lancaster Insurance.

Having obtained a number of online quotations from different travel insurance providers, AllClear provided the best value for money by a significant amount for the type of cover I required. I called AllClear as I'd a few points I needed to clarify before purchasing, and spoke with Gerald who was most helpful. Gerald answered all my questions in a very professional and friendly way, which convinced me that AllClear was the best option for me, so I purchased the policy over the 'phone there and then. The policy documents arrived by email in less than a minute and I now have peace of mind that I'm covered. I would recommend AllClear without hesitation.

The appliance was easy to order and represented good value for money. Communication from ao.com prior to delivery was very good - several emails giving delivery status updates and two 'phone calls. The two-man delivery team were very cheery and professional. They took great care with the appliance when taking it through the house to the kitchen, and gave me some useful information regarding installation as I'd opted to install it myself. I would recommend ao.com.

I received excellent product support from Elnur. Their pre-sales technicians were very knowledgeable and were able to answer all my questions and provide appropriate advice in regards to choice of suitable storage heaters. The order was delivered accurately and in a very timely manner. Based on my experience I would recommend Elnur.

Service and quality is always consistent. As always, the parts were easy to order and they arrived on time, and presented good value for money.

I needed a new phone at short notice. Currys offered very good value for money compared to other outlets, and I felt confident that if they stocked the item, it must be ok in terms of quality and functionality. It was easy to order, delivery was within the expected time frame, the product is as described and works fine so far.

I said in my previous review of Handle King that I'd definitely use them again. I did, and received the same excellent service. Easy to order, items arrived on time, and items were as described. I'll use them again.

I contacted SMS to arrange a smart meter installation. The customer advisor was very helpful and was able to make the appointment for a convenient time. I received confirmatory emails and text, as well as reminders before the day. On the day itself, the engineer called me as promised to reconfirm the appointment, and he arrived at the appointed time. He was very pleasant and professional, and got on with the job. He gave me helpful advice on energy saving and showed me how to use the in-home display. All's working fine so far.

Easy to find what I wanted on their website, and straight forward to order it. Good communications regarding the order - acknowledgment, invoice, dispatch and tracking details. Goods arrived within expected time frame and were as described. I'd definitely use Handle King again.

I purchased a replacement battery from Tayna Batteries for my diesel 4x4, having identified the correct battery on their website using the advance search feature. The price was very competitive. I ordered Friday 30th December and the battery was delivered the next working day, so I was well suited. The difference in starting is phenomenal. Based on my experience, I recommend Tayna Batteries and would purchase from the company again.

On this particular visit I only wanted one small item but I received the same excellent service as I always do in this branch. Always a pleasure to visit the branch. Recommended.