Bert van den Berg

Dit is wel een hele foute manier om goede reviews te krijgen. Ik had een ervaring met quicknet solutions en kreeg per email een verzoek om een review achter te laten waarmee je zogenaamd 250 eur kon winnen. Dat begint al slecht.

Toen ik vervolgens een slechte review wilde plaatsen kwam ik niet op de review pagina terecht maar op een pagina van de customer service waar ik niks mee kon. Het werd je dus echt lastig gemaakt een slechte review achter te laten.

Toen ik het nog een keer probeerde om te zien wat hierachter zat koos ik voor een uitstekende beoordeling. En ja hoor, nu kwam ik wel op de pagina waar je een review kon achterlaten. Dit is een zeer kwalijke en oneerlijke manier van werken dat riekt naar consumentenbedrog.
Uiteraard heb ik dit niet gedaan omdat ik niet tevreden was met QuickNet Solutions en met dit erbij al helemaal niet!

Verder werd ik overigens wel netjes geholpen door de medewerker alleen had hij allemaal beloften gedaan die Ziggo achteraf helemaal niet kon waarmaken. Dit is met Ziggo wel weer netjes opgelost maar Quicknet heeft me een hoop tijd voor niets gekost en Ziggo wordt er ook niet beter van.

Als laatste bellen deze gasten je ook nog eens ongevraagd waar ik doorgaans niet van ben gediend. Vervolgens geven ze - na het overeenkomen van de deal - terloops nog even aan dat er servicekosten voor hun "bemiddeling" in rekening worden gebracht. Creepie allemaal!

Conclusie: Al met al een hele slechte ervaring en ik raad niemand aan zaken met deze gasten te doen!

Uitstekende klantenservice, goede prijs/kwaliteit verhouding, snelle levering en goede kwaliteit product.

Ik bestel al langer bij Drukwerkdeal en ben eigenlijk altijd al zeer tevreden. Dit keer ging er iets mis met de bestelling en kreeg ik iets geleverd dat niet aan mijn verwachtingen voldeed. Het bleek uiteindelijk mijn eigen schuld te zijn geweest al waren de instructies niet overduidelijk. Hoe dan ook, drukwerkdeal stelde zich erg coulant op en besloot dezelfde levering nogmaals te leveren zonder extra kosten! Hier kan ik alleen maar erg tevreden over zijn. Ga zo door, ik blijf vaste klant!

Zeer snelle dienstverlening, goede prijs-kwaliteit verhouding en eenvoudig en overzichtelijk proces.

Ik had de opdracht op donderdag om 12 uur aangeleverd en kreeg de gedrukte flyers de volgende dag al thuisbezorgd. Daar keek ik echt van op.

Aantrekkelijke prijzen, op langere termijn valt kwaliteit niet mee. Showroom ziet er ook goed uit, service is best goed en sommige artikelen is ook niets op aan te merken. Van een aantal artikelen is de kwaliteit me niet meegevallen na langer gebruik.

Wat een waardeloze webshop heeft de vogelbescherming. De wachttijden bij de klantenservice zijn iedere keer veel te lang (minimaal 15 minuten) en je hoort ook niet hoelang je nog moet wachte. Wel hoor je steeds dat "je telefoontje erg belangrijk voor ons is". Als dit zo is, behandel klanten dan ook svp op deze manier. Verder had ik een verrekijker besteld, betaald maar na een maand! nog steeds niet geleverd zonder tussentijdse updates. Al met al een zware onvoldoende! Ik heb gee 1-ster review gegeven omdat ik vogels te leuk vind.

Prima service. Product net voor kerst besteld (op vrijdag) en op maandag al geleverd, ondanks all drukte.
Ik ben tevreden ! :)

Onlangs een update proberen door te voeren voor het electronische slot van Nemef waarna het gehele systeem niet meer werkte. Zoiets kan natuurlijk gebeuren al is het wel erg vervelend.
Vervolgens de klantendienst gebeld voor een oplossing. Daar kreeg ik een werkelijk belachelijk antwoord. Er werd gezegd, ja, we weten dit en u zult de hele zaak weer opnieuw moeten configureren. Wat is dit voor een belachelijke service??!! Assa Ambloy veroorzaakt een probleem en zadelt haar gebruikers hier gewoon mee op zonder een klantvriendelijke oplossing te bieden. Kan ik weer een uur gaan zitten prutsen en uitvogelen hoe ik de boel weer aan de praat kan krijgen. Slecht slecht slecht!!!

I am so totally dissatisfied with EASYJET that I post my review about them everywhere including this place. So, no bad word about RYANAIR here
DONT FLY EASYJET if you appreciate life.
RYANAIR IS BETTER.

Delayed, scandalous service and EASYJET is even expensive!!

My 16 yr old daughter had boarded on flight 8883 from Gatwick to Amsterdam at 8 pm on Jul 19, 2015. Then she found out that the flight was delayed.
At 11.30 pm still no flight and even no information. She was left completely in the dark guessing what was going on together with 15 other travellers. Zero info, no nothing till 2 am in the morning. This is on just a 45 min flight!!!

Then she found out there would be no flight anymore and should spend the night in London but without any support from Easyjet.
This is probably why the airline is called "Easyjet" - very easy for them indeed. Thank God she found a nice gentlemen who took his responsibilty more seriously and kindly offered her to stay with his family.

The "best" that Easyjet could think of was offering a flight back to Amsterdam "only" two days later because "sorry sir, no other flights available". When I checked this out on the Easyjet.com website this appeared to be a BIG LIE!! There were flights available the next day, I could even book it on Easyjet.com straight away.
Customer service gave of course the "easy" answer - "sorry sir, the system does not allow me to make the change"
What a bunch of cheap and easy cheaters!!

Of course I will put a complaint at Easyjet and ask for compensation for this easy and even lousy way of treating customers. It will for sure become a long and dreadful journey but I will not take this easily.

My starting point is posting my complaint everywhere just to warn customers for bad experiences with EASYJET. I wish that RYANAIR takes the opportunity to benefit from lousy performance of their competitors. GOOD LUCK with it, it will be EASY to do better.

Delayed, scandalous service and even expensive!!

My 16 yr old daughter had boarded on flight 8883 from Gatwick to Amsterdam at 8 pm on Jul 19, 2015. Then she found out that the flight was delayed.
At 11.30 pm still no flight and even no information. She was left completely in the dark guessing what was going on together with 15 other travellers. Zero info, no nothing till 2 am in the morning. This is on just a 45 min flight!!!

Then she found out there would be no flight anymore and should spend the night in London but without any support from Easyjet.
This is probably why the airline is called "Easyjet" - very easy for them indeed. Thank God she found a nice gentlemen who took his responsibilty more seriously and kindly offered her to stay with his family.

The "best" that Easyjet could think of was offering a flight back to Amsterdam "only" two days later because "sorry sir, no other flights available". When I checked this out on the Easyjet.com website this appeared to be a BIG LIE!! There were flights available the next day, I could even book it on Easyjet.com straight away.
Customer service gave of course the "easy" answer - "sorry sir, the system does not allow me to make the change"
What a bunch of cheap and easy cheaters!!

Of course I will put a complaint at Easyjet and ask for compensation for this easy and even lousy way of treating customers. It will for sure become a long and dreadful journey but I will not take this easily.

My starting point is posting my complaint here. I will repeat this every week and I will also post this review at every other (Easyjet) site or travel blog of relevance. At the moment that my complaint is treated in a decent way I will also write positive review about that because I am not a complainer by default, I just want to share good and bad experiences.

As a seasoned digital marketing director I know how to amplify good and bad stories. This is definitely a very bad one. Just for inspiration, here is a classic example what can be the power of bad word-of-mouth. Try googling for "United breaks guitars" and you know what I mean - This is a classic example that has cost United Airlines millions of dollars.
Have a nice day!

Delayed, scandalous service and even expensive!!

My 16 yr old daughter had boarded on flight 8883 from Gatwick to Amsterdam at 8 pm on Jul 19, 2015. Then she found out that the flight was delayed.
At 11.30 pm still no flight and even no information. She was left completely in the dark guessing what was going on together with 15 other travellers. Zero info, no nothing till 2 am in the morning. This is on just a 45 min flight!!!

Then she found out there would be no flight anymore and should spend the night in London but without any support from Easyjet.
This is probably why the airline is called "Easyjet" - very easy for them indeed. Thank God she found a nice gentlemen who took his responsibilty more seriously and kindly offered her to stay with his family.

The "best" that Easyjet could think of was offering a flight back to Amsterdam "only" two days later because "sorry sir, no other flights available". When I checked this out on the Easyjet.com website this appeared to be a BIG LIE!! There were flights available the next day, I could even book it on Easyjet.com straight away.
Customer service gave of course the "easy" answer - "sorry sir, the system does not allow me to make the change"
What a bunch of cheap and easy cheaters!!

Of course I will put a complaint at Easyjet and ask for compensation for this easy and even lousy way of treating customers. It will for sure become a long and dreadful journey but I will not take this easily.

My starting point is posting my complaint here. I will repeat this every week and I will also post this review at every other (Easyjet) site or travel blog of relevance. At the moment that my complaint is treated in a decent way I will also write positive review about that because I am not a complainer by default, I just want to share good and bad experiences.

As a seasoned digital marketing director I know how to amplify good and bad stories. This is definitely a very bad one. Just for inspiration, here is a classic example what can be the power of bad word-of-mouth. Try googling for "United breaks guitars" and you know what I mean - This is a classic example that has cost United Airlines millions of dollars.
Have a nice day!

Never fly Easyjet !!! Absolutely horrific performance and attitude

Delayed, scandalous service and even expensive!!

My 16 yr old daughter had boarded on flight 8883 from Gatwick to Amsterdam at 8 pm on Jul 19, 2015. Then she found out that the flight was delayed.
At 11.30 pm still no flight and even no information. She was left completely in the dark guessing what was going on together with 15 other travellers. Zero info, no nothing till 2 am in the morning. This is on just a 45 min flight!!!

Then she found out there would be no flight anymore and should spend the night in London but without any support from Easyjet.
This is probably why the airline is called "Easyjet" - very easy for them indeed. Thank God she found a nice gentlemen who took his responsibilty more seriously and kindly offered her to stay with his family.

The "best" that Easyjet could think of was offering a flight back to Amsterdam "only" two days later because "sorry sir, no other flights available". When I checked this out on the Easyjet.com website this appeared to be a BIG LIE!! There were flights available the next day, I could even book it on Easyjet.com straight away.
Customer service gave of course the "easy" answer - "sorry sir, the system does not allow me to make the change"
What a bunch of cheap and easy cheaters!!

Of course I will put a complaint at Easyjet and ask for compensation for this easy and even lousy way of treating customers. It will for sure become a long and dreadful journey but I will not take this easily.

My starting point is posting my complaint here. I will repeat this every week and I will also post this review at every other (Easyjet) site or travel blog of relevance. At the moment that my complaint is treated in a decent way I will also write positive review about that because I am not a complainer by default, I just want to share good and bad experiences.

As a seasoned digital marketing director I know how to amplify good and bad stories. This is definitely a very bad one. Just for inspiration, here is a classic example what can be the power of bad word-of-mouth. Try googling for "United breaks guitars" and you know what I mean - This is a classic example that has cost United Airlines millions of dollars.
Have a nice day!

Delayed, scandalous service and even expensive!!

More than a week ago I contacted Easyjet Customer Service about the complaint below. As expected, no response at all from EasyJet. In a week time I will bring this to court together with all 18 other passengers who received the same horrendous treatment from EaseyJet.

Only thing not negative about EasyJet is that they are at least very consistent in delivering lousy performance on all aspects, including the customer service department now.
-------------------------------------
Here is my original complaint:

My 16 yr old daughter had boarded on flight 8883 from Gatwick to Amsterdam at 8 pm on Jul 19, 2015. Then she found out that the flight was delayed.
At 11.30 pm still no flight and even no information. She was left completely in the dark guessing what was going on together with 15 other travellers. Zero info, no nothing till 2 am in the morning. This is on just a 45 min flight!!!

Then she found out there would be no flight anymore and should spend the night in London but without any support from Easyjet.
This is probably why the airline is called "Easyjet" - very easy for them indeed. Thank God she found a nice gentlemen who took his responsibilty more seriously and kindly offered her to stay with his family.

The "best" that Easyjet could think of was offering a flight back to Amsterdam "only" two days later because "sorry sir, no other flights available". When I checked this out on the Easyjet.com website this appeared to be a BIG LIE!! There were flights available the next day, I could even book it on Easyjet.com straight away.
Customer service gave of course the "easy" answer - "sorry sir, the system does not allow me to make the change"
What a bunch of cheap and easy cheaters!!

Of course I will put a complaint at Easyjet and ask for compensation for this easy and even lousy way of treating customers. It will for sure become a long and dreadful journey but I will not take this easily.

My starting point is posting my complaint here. I will repeat this every week and I will also post this review at every other (Easyjet) site or travel blog of relevance. At the moment that my complaint is treated in a decent way I will also write positive review about that because I am not a complainer by default, I just want to share good and bad experiences.

As a seasoned digital marketing director I know how to amplify good and bad stories. This is definitely a very bad one. Just for inspiration, here is a classic example what can be the power of bad word-of-mouth. Try googling for "United breaks guitars" and you know what I mean - This is a classic example that has cost United Airlines millions of dollars.
Have a nice day!

Deze club stuurt je van het kastje naar de muur zonder problemen op te lossen. Abobinabel slechte service, koop hier nooit iets zou ik aanraden!!
Product gekocht, slecht afgeleverd en bij klachten of vragen een zeer trage reaktie met als uitkomst dat je naar hun leverancier kunt gaan om het daar lekker zelf uit te zoeken. Belachelijk en onacceptabel.

Ik had een groot fotoboek besteld met de hoogste kwalileit papier. Boek zag er prachtig uit, jammer genoeg zat er een pagina los in het boek. Omdat het boek er verder zo goed uit zag twijfelde ik erover of ik dit zou melden. Toch gedaan en ik werd vervolgens bijzonder goed geholpen. Ik kreeg zonder erom te vragen een nieuw boek toegestuurd en mocht het andere boek nog houden ook. Dit soort goede service krijg ik niet vaak. Complimenten en hartelijk dank. Ik ben vanaf nu vaste klant :)