The WORST online shopping experience ever!
I do a lot of online shopping and this company is by far the worst experience that I have ever had!!
My advice: NEVER BUY FROM THIS COMPANY.
I ordered 3 items that ewre too big and poor quality!
So i began the rturn process which was appalling. I kept getting offered discounts even though their webiste clearly state EASY RETURNs!In the end a started a chargeback process with the bank! I advised Wilson and Carter that I was doing this and their response was that chargeback can take up to 90 days and I should except a 50% refund from them.
The chargeback process was completed in less than 1 day!
Trading Standards should investigate this company!!!