Keith Jackson

I had the eye test on Tuesday which was caiiried out professionally without haste by an experienced professional.

Good product with above average interest - easy set up - solid provider.

Easy process - excellent cover at reasonable price.

I was returning an incorrect car battery via DHL having paid their agents Robert Dyas. It was delivered by DHL and packed in the same box with the same packaging but Robert Dyas told us that we must use the box they supply which was done and returned to them and was accepted. DHL have now phoned to say it is unacceptable and to collect from their Maidstone Depot many miles away which we have refused and is still ongoing. If they delivered it from the suppliers in similar packaging and accepted by their agents and paid for why can't they deliver it back to the suppliers !!!!

Cover needed to take my dad's car for MoT. Easy to arrange at reasonable cost with a well known insurer and less than the majority of other insurers.

Call centre in South Africa no use to us Brits. They don't uinderstand the language and well known phrases. It's money driven only and has nop bearing on customer services.

I thought that I was buying a first rate car backed by a long standing trader albeit wih some very adverse reports. Having an open mind and having purchased the car and after giving the trader every opportunity of answering my queries I have had no reply or feedback whatsoever despite a final warning that I would make my experience know failing a reply which I consdired to be fair and reasonable.
It started well at the time when I expressed my interest since it was the exact model and format of my choice and the nearest dealer with one in stock.
Having stated my interest with funds available I said I would buy the car subject to formalities. I was tehn told that they had more intersted buyers and wanted me to visit and view the car otherwise they would not accept my offer. I then talked to a manager who said they would accept my offer if I paid a deposit which I did. They had never asked for all my particulars until I suggested that they would need them which I sent by email and they produced an invoice. I then sent an email confirming the date and time of arrival to complete the purchase and pay thew balance by Bank transfer. When I arrived almost on the dot I was greeted reasonably well with politeness but with a denial they had received my email - not a good start. Having gone through through fairly lengthy paperwork they had to move lots of cars to access 'mine', This done I viewed the car which was well presented and in excellent condition simliar to the advert. I was familiar with the make and model this being the third I have owned in different formats. I the fuel level - nearly empty and was told this was usual but no prewarning and had I driven away would have run out in about 15 miles so had to fill up a mile away before proceeding. When viewing the documents the next day the MoT cert. given was due to expire in June although I was told that it had a'new MoT' which I had checked via DVLA - expiry Feb. 2027. I have asked why I did have this and where is it - no reply ! It is also fitted with a towbar but sticking out 12" or more without a ball cap - highly dangerous and undisclosed. I queried this - no reply. All in all it is not the cars but some but not all of the sales persons. Not well trained, condescending attitude although many buyers are probably more experienced and a reluctatance to be frank and open. May I suggest that senior management remedy this forthwith otherwise they will have many poor reviews similar to mine and we 'can't all be wrong'.

I should have read the reviews bfore ordering. Rating of 1.6 but bearing in mind there is no 0 in reality much less. My order is undelivered and the photo ujnlikely to be my house. There is a notice on my front door clearly stating what to do if no answer to the bell and to leave a note through the letter box. They have not disclosed the name of the carriers and suggested I visit all neighbours to discover if they have the package ! If no resolution I will ask for refund. Ebay and Amazon should not allow them to trade on their sites. Useless and uncaring Company. I have many deliveries without problem so there are no excuses whatsoever.

I am disabled with a blue badge visiting college of further education restaurant on 28th.November 2025 having been advised that a disabled space had been prebooked and confirmed. Havng advised then of the facts, I have recieved confirmation the notice has been cancelled. No explanation or apology. This is not the first time ovwewr several years and why this disgraceful firm has not long since been 'struck off' having had thousands of bad notices is beyond comprehension. All about money and influence involving the organisation which use them and perhaps pay offs to local and national government officials. They have no place in the UK with uncaring attitudes and coercion.

Upgraded recently - easily done with no [roblems.

Recently upgraded with no problems - easy exercise.

Easy to reinvest with Paragon with quite good interest rates being paid monthly. I have invested with them for many years.

I purchased a SlK - Solax - autofold scooter yesterday which is excellent value and goes well. Since I live locally, I visited their warehouse and they were very helpful and understanding and gave a demo. Better than buying on line with delivery. Well done all at SLK.

Easily covered on line a Mobility Scooter, purchased today, at low cost and the documents arrived by email within 30 mins. - can't do better than that. Let's hope it will be the same level of service if I ever need to make a claim !

Smaller quantity sent than ordered and paid for.

Excellent service by friendly and experienced engineer. Visited by appoitment on time and remedied the problem within an hour with the appliance working perfectly.

Delivered on time personally by Peter as usual.

We had a tall 50/50 fridge freezer delivered from a local supplier - independent shop we have used for many years. The product looks good and is operational with some excellent features. It replaces a Hoover similar - frost free etc. over 6 years old but the thermostat became faulty and uneconomical to repair. Although a similar Bosch unit was first choice it did not exactly meet the internal layout whereas the Blomberg did. Wer also have had a Blomberg Washer drier foer some years which works well although there was a problem with the electronic control unit which was replaced under warranty and no further issues. That is why we had confidence in Blomberg whjich is manufactured in Europe. Buy local and a product made lutside Asia/China if you can.

I have just had £3 taken from my credit card. No memory of visiting theirm site or agreeing any payment.