MICAS Reviews 

Antwoord van MICAS

25 aug 2026

Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated and disappointed you must be feeling right now. Certain items went out of stock due to high demand during the peak sales season, and we are truly sorry for the inconvenience this has caused. We just took a look and our support team has been following up on this matter and has reached out to you via email. Could you please double-check your inbox for the latest update? We really want to handle this issue for you. Do not worry, our dedicated customer care team is always here to help!

Antwoord van MICAS

6 aug 2026

Dear valued customer, we really appreciate your kind feedback and wonderful words, which mean a lot to us! We are so glad to hear that you have had a great experience with your orders. We will keep trying our best and we really hope to provide you with an even better experience in the future!

Antwoord van MICAS

Geüpdatet op 6 aug 2026

Dear valued customer, we sincerely apologize for the trouble caused to you and we completely understand how frustrated you must be feeling right now. Certain items went out of stock due to high demand during the peak sales season, and we are truly sorry for the inconvenience this has caused. We are doing our best to restock them as soon as possible. If you have any further questions, please do not hesitate to send us an email at support@shopmicas.com or send us a direct message on Instagram (@micas.official) or Facebook and our dedicated customer care team is always here to help!

Antwoord van MICAS

12 jul 2026

Beste klant,

Bedankt voor uw feedback. Het spijt ons zeer dat u een onplezierige ervaring heeft gehad. Wij begrijpen uw zorgen over 'dropshipping', maar wij willen graag verduidelijken dat wij géén dropshipper zijn. Wij hebben ons eigen ontwerpteam en eigen productiefaciliteiten, en elk kledingstuk doorloopt bij ons een strikt kwaliteitscontroleproces voordat het wordt verzonden.

Wij nemen alle feedback zeer serieus en willen graag samen met u een passende oplossing vinden. Helaas kunnen wij uw bestelling op basis van de beschikbare informatie niet in ons systeem terugvinden. Kunt u ons via een privébericht uw bestelnummer en de specifieke problemen waarmee u te maken heeft doorgeven? Zodra wij die informatie hebben, zullen wij uw casus met de hoogste prioriteit behandelen en grondig onderzoeken wat er mogelijk mis is gegaan.

Nogmaals onze oprechte excuses voor het ongemak. Wij hopen alsnog de kans te krijgen om uw vertrouwen te herstellen.

Met vriendelijke groet,
MICAS

Antwoord van MICAS

27 jun 2026

Dear valued customer, we sincerely apologize for the trouble and frustration this experience has caused you. We completely understand how upsetting this situation must be, and we are truly sorry that the item did not meet your expectations in terms of quality.

We take product quality very seriously and all items go through inspection. We also understand that the return process may feel overwhelming at times, and we truly appreciate your patience throughout this. We just took a look and our support team has emailed you about this issue. And the refund has been issued back to your original payment method. Could you please double-check your inbox for more details? We really want to make sure everything is resolved for you. Do not worry, our dedicated customer care team is always here to help!

Antwoord van MICAS

7 mei 2026

Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual.

We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!

Antwoord van MICAS

24 apr 2026

Dear valued customer, we sincerely apologize for the trouble caused to you. Certain items have been sold out due to an unexpectedly high demand within a short time and we're making every effort to restock them ASAP. Additionally, our manufacturer is taking extra steps to enhance the quality of the item, which is causing a longer restocking time than usual.

To assist you further, we kindly request you send us a DM on IG (@micas.official) or FB with your order# & email address. By doing so, we will be able to address this issue promptly and effectively. We will share your feedback with our team to improve our service overall in the future! Thank you for your time and patience.

Antwoord van MICAS

20 apr 2026

Dear valued customer, we really appreciate your candid feedback and kind words, which mean a lot to us!!! Thank you so much for your support!

Antwoord van MICAS

4 apr 2026

Dear valued customer, we sincerely apologize for the trouble caused to you. Currently, our customer support team is able to reply to emails within 24 hours during business days.

Due to high demand, some items may go out of stock unexpectedly, and we sincerely apologize for the repeated notifications and inconvenience caused. We also regret that our previous solution did not meet your expectations.

Upon checking, our team has already assisted in canceling your order and processing the refund for you. Please kindly check your email inbox (and spam folder just in case) for the confirmation details.

We truly appreciate your feedback and will continue working to improve both our stock management and customer support experience.

Antwoord van MICAS

27 mrt 2026

Dear valued customer, we really appreciate your candid feedback, which means a lot to us! If you have found something wrong with the items, please don't hesitate to send us an email at support@shopmicas.com and let us know more about the details. Our dedicated customer care team will take a look & help you with this issue ASAP!

Antwoord van MICAS

31 jan 2026

Hi Hafi, we’re really sorry to hear about your experience and understand your frustration regarding the delay and return process. Could you please send us a DM on Instagram (@micas.official) or Facebook with your order number and email address? We really want to handle this issue for you, and our dedicated customer care team is always here to help!

Antwoord van MICAS

20 sep 2025

Thank you for choosing us for your first order! We truly appreciate your support and look forward to serving you again 🤍✨

Antwoord van MICAS

20 feb 2025

Dear valued customer, we're sorry for all the inconvenience casued. There was a tech issue with our email system before. Our technical team handled it urgently and it has been resolved now. Thank you so much for your understanding and patience! Upon checking, our team has refunded you for the returned items and emailed you with the result. Please kindly check your inbox and bank account. If you have any other questions, please send us a DM on IG (@micas.official) or FB and our dedicated customer care team is always here to help!