Novonto Agency

I have been a loyal Wise user for years, and the recent rebranding has significantly enhanced my experience. The service now offers nearly instantaneous transfers, supports multiple currencies with corresponding IBANs, and provides fair exchange rates with no hidden fees.

However, one limitation remains: the Wise Visa card. In my experience, many merchants—aside from gas stations—do not accept Visa, which restricts the card’s usability and prevents me from fully relying on Wise as my primary payment solution.

I am beyond frustrated with GoDaddy and their unethical practices! They hold your domain names hostage and deliberately withhold the transfer codes. This is NOT due to late payments, and the domain’s registration period is still active.

GoDaddy hides the AUTH codes and forces you to call for assistance, only to be met with agents who try to upsell services. When we clearly stated we weren’t interested, the agent’s attitude immediately shifted to dismissive, and we were promised the AUTH code would be sent. But nothing came.

I called again and was outright lied to. The agent claimed it could take up to 7 business days to receive the AUTH code. This is an outright lie and part of a deliberate attempt to block us from transferring our domains.

We’ve already lost one domain due to GoDaddy’s deliberate inaction—after two months of calls and emails, we still have no solution, just a lost domain. Now they’re doing the same thing with this domain.

The AUTH code should be provided almost instantly, but instead, we’re given excuse after excuse, like "it will take time" or "another department will contact you in 3-7 business days."

These practices are borderline criminal! We will not stand for it any longer.

Ze nemen je gegevens op in hun database en laten het heel leuk aan je weten dat ze dat hebben gedaan. je mag ook bezwaar maken en beloven ze dat ze je gegevens zullen verwijderen. Z'n bezwaar gedaan maar geen enkel reactie op je mail of op je verzoek.

ze negeren je verzoek om je gegevens te verwijderen maar ze geven er geen gehoor aan!

I've been using Contabo since 2016 and, until now, I've only encountered one minor issue that was quickly resolved. However, we are currently facing a massive crisis due to an internal problem at Contabo, and there is no one available to help. The phone support is only available during office hours, but the internet never sleeps.

All our websites are down, and we are unable to resolve the issue because it originates from Contabo's side. This has left us in a state of complete helplessness as our e-commerce websites are offline, and we are hemorrhaging money with every passing minute.

The support procedure is utterly infuriating. It directs us to a typeform page that provides a nothing usable it gives you the phone number that you can't call at this moment so there's no way to call for immediate assistance. Selecting the ticket option doesn't even allow us to create a proper ticket; it merely redirects us to a documentation page that treats us like we're five years old. If we're using your services, it's because we have the technical knowledge to troubleshoot issues ourselves.

We are now urgently searching for alternative solutions because this needs to be fixed immediately. Dozens of our sites are down, and the lack of responsive support from Contabo is unacceptable.

EDIT------
I need to update this as this issue started at the beginning of august and we are now at 24 august and the problem is still not solved. this is getting out of hand and we are already looking for your competitors. you don't even have the decency to reply to my message here. 10 year loyal customer lost, and this was only our account i'm not even counting the ones we opened in our clients name.

Do not give them your email they will keep spamming you even if you unsubscribe from the mailing list. the unsubscribe page is a hoax and does nothing. They are clingy/desperate and you can't get rid off them.

Be aware when you are planning on advertising through Meta! 99% of the hits where bots that will cap your daily limit.

why? competitors will do this to you so your ad will reach its daily limit so your ad will be removed and theres will be shown.

Do you think Meta will help you.... NO ofcourse not unless you are spending millions on ads, Meta does not care about small businesses.

Het gebruik van e-boekhouden is onnodig complex. Als je geen boekhouder bent, kom je er niet uit. Wil je snel je uitgaven zien of snel inboeken, dan moet je goed begrijpen wat je aan het doen bent. Wij zijn geen boekhouders, en het doel van een boekhoudprogramma is om alles beter te stroomlijnen en een duidelijk overzicht te geven.

De interface is verouderd. Op het eerste gezicht ziet het er vrij modern uit, maar hebben jullie de website met iframes gebouwd? Te vaak heb ik een e-boekhouden inception gehad waarbij de zijbalk blijft staan, maar een nieuw inlogscherm in de body verschijnt, waardoor je uiteindelijk twee zijbalken hebt.

Waarom kunnen we geen password manager gebruiken bij het inloggen? Ik moet telkens handmatig 18 willekeurige tekens (kleine letters, hoofdletters, speciale karakters en cijfers) invoeren, wat het inloggen niet echt veilig en snel maakt.

Bedankt dat we 15 maanden gratis hebben kunnen testen, maar we hebben besloten om toch niet door te gaan met e-boekhouden. Jullie worden hoog aangeraden, maar ik kan niet begrijpen waarom. De mensen die jullie aanraden, zullen wel ervaren master boekhouders zijn of je typische kantoor medewerker. als ik nog 200 euro in de maand uit moet geven voor een boekhouder die om kan gaan met e-boekhouden dan heeft het voor ons gefaald.

Can't get support agains Fake reviews appealing against obvious fake reviews is a joke process as it does nothing we can't reply we can't get in touch. But they will delete your real review.

You can't even leave real reviews to big companies as google disbles reviews for them but if you a are a small company you can not disable reviews and if you get fake reviews that is hurting your business... they won't help you out. This is not a fair approach.

Can we get real support please? Even if you are a paying customer you are nothing for Google except spending millions on ads maybe maybe then they will do everything

Advertising on Facebook for business purposes is a waste of money. Facebook (Meta) charges per hit, but 90% of the hits are from bots—bots that visit your site for one second and then leave. Despite this, Facebook still charges for these hits.

Competitors do this to eliminate competition, and Facebook (Meta) does nothing about it even though they are aware of the issue.

If you want to reach Facebook (Meta) for support, forget it. It is extremely difficult to get in touch with them, and many help articles are not useful, often leading you in circles.

We just want support and for something to be done about the bots.

They do not give authorization codes to move away to another registrar!!!

I had to pay 100 euro for a 10 dollar domain name, the reason ws that the payment had failed. Why don't I get any notification regarding this issue. I called on the Final payment day but still had to pay redemption fee. They won't help you they won't notice you about issue and after the final day they take the domain hostage and asks for money. Please please everyone stay away from them. I moved every domain about 100+ domains

We hebben meerdere boekhoud programma's gebruikt maar Bunni is de enige die zijn klanten begrijpt. Gebruik is super eenvoudig en aller belangrijkste begrijpelijk. 10/10 aan de UX team!

In this online world support is everything but getting support from GoDaddy laks everything. You can work with GoDaddy and pay them for easy management for agencies but there is no support? two months later they keep asking the same documents that have been send. GoDaddy has not invested in customer care and is all about the money. All the horror stories that you are reading about these guys are true. We will never work again with GoDaddy and advice everyone to do the same.

Ik ben ontzettend tevreden met de diensten van SRTLicenties. Een van de belangrijkste redenen waarom ze van mij 5 sterren verdienen is de geweldige support. De ondersteuning is ongelofelijk snel en vriendelijk. Alles is snel en keurig geregeld. Bedankt!

Zeer moeilijk om met ze in contact te komen, Marktplaats is al helemaal niet behulpzaam. Kreeg heel leuk een telefoon nummer van Marktplaats "Chat" agent. Telefoon nummer die ik kreeg was naar een geautomatiseerd bericht dat doodleuk verteld dat ze geen telefonische ondersteuning geven. Super Handig top!

Ticket aangemaakt 2 werkdagen verder en nog een reactie van mij erbij en nog steeds geen reactie. We moeten nog geld ontvangen maar er gaat iets mis en we weten niet wat er mis gaat en als we deze bedrijven niet kunnen contacteren is het zeer lastig om dit probleem ook te kunnen oplossen.

We willen gewoon dat iemand ons contacteerd, informatie geeft en zelfs probleem oplost

EDIT 3

It is not a integration limitation but your servers do not scale enough to handle the incoming/outgoing traffic and here your service fails. We trying to communicate through @support but the the response mails are being answered by L1 support (that takes days to respond) that does not have technical knowledge/tools to provide good support. The only thing we are getting are excuses and pointing fingers to the customer. Just get rid of the middle man this make things more complicated and time consuming.

You guys work with webshops that are 24/7 online how can you afford to let them wait for 3 days just to get an answer back, wich is not even a solution to the problem. we are trying to get everything working for 2 weeks. we completely rebuild the website 4 times just to make sure it wasn't us. but nothing we say is being taken in consideration or not even bothered to read as the support is hard headed and has a tunnel vision.

You guys are not cheap we must pay premium and we have to price premium just to make profit. if we pay premium we expect that everything is working. As your services is not the fastest and have slow deliveries and size choosing compared to your competition At this moment we can't trust the system that it will work


EDIT 2

Now it got even worse, ALL THE PRODUCTS HAVE BEEN REMOVED from your dashboard with no clear reason why, everytime we think this will work we met with a new issues. this service is troubleshooting and fixing your problems. You got CHAT on your website but this is for show as it is never enabled. removing all products is a HUGE issue

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EDIT to the response

No it is not a limitation issue here, your support just sends out generic responses that you guys have saved as a template. there is going something wrong with the API communication. somewhere in the system your config is being saved that you can't reset. so working webshop stops working if you move the website. reconnecting does not solve the issue.

your mail is worthless as you need to wait days for a response. and if you get a response is from someone wo clearly has no understanding of the matter and isn't eligible to help. The problem comes FROM YOUR LIMITITATIONS as somewhere in the system the old keys are being in limbo and your service checks this outdated tokens.

As when you publish the product is being created, the stock images are being uploaded and we can see this. but just before it finishes YOUR dashboard throws a error and deletes the product from the webshop, the images are still available. this means that the connection is OK. Reconnecting does not solve this, deleted every reference to Printful in the DB but again no success.
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Just a new user and already experiencing a lot of issues with no clear solution. looking at the discussions online you will find that the issues I'm experiencing are already known for years but no solution. support? i don't know can't seem to reach them.

Their service only works when you add a product DON"T CHANGE ANYTHING don't add attributes don't choose colors or the publishing will fail. If you will choose colors and sizes and the mockups the synchronisation will always fail.

Why is this bad? Because I need to spend 2 hours just to get everything right so I need to make a margin of 100 euro just to get my 2 hours of labor back.

The backend of SPOD is limited as the catalogues is compared to its competitors.

The asset manager needs to be upgraded, if you have a lot of assets it is not easy to manage.

You guys made heavy use of AJAX but it isn't working well with the dashboard as you can loose information.

we need bulk publish as adding per product is time taking, this also comes because the publishing is really really slow.

I needed to change my rating to 1-star and here is why:
As you can see even our review was on 29 September, your technical team just responded on 20 October. And the response was that we disconnected the store, yeah ofcourse who is gonna wait 3 weeks or longer just to get their webshop working again. this means we as the webshop owners will have no sales for a MONTH!

btw the reply wasn't even a solution or a follow up question just a joke reply with the question if we needed any further assistance. I know This reply was just to close your open tickets but why didn't you guys reply weeks before? asking your support they are afraid to give a timeline so this also indicates that your support team knows this problem.

You guys really need to up your game, we really wanted to use your service but we moved on to you competitor, even if their prices are a bit higher. You guys just failed hard on support and this needs to be known by everyone.

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We are not happy with the experiance we are having with printify, as we haven't started yet and experiancing a lot of issues in the backend of printify itself.

Support just gives you template answers and can't even say when the ticket to the technical team wil be answered so support can be really lacking.

There are some good points as:
- You can edit design per color
- Shipping costs are really good
- Catalogue is really huge

The bads:
- First is support it is lacking
- Attributes are added as custom instead of global
- Publishing a product is sets the status always to "published" instead of draft on the store
- Publishing a product puts you in queue
- Publishing is soo slow

We haven't started selling but we have already experiancing so many issues, adding just 1 product takes more than an hour. time is money

waiting days for a delivery with no result, calling coolblue is not a solution as they all say "I can't help you". everything for a smile.... more like everything for frustration

If you have a business and rely on shipments, please do not trust this company to deliver your products. Even if you are a business client with them they won't listen, the call center is rude. With the excuus that they have no workers they didn't deliver for a whole week in my region after 1,5 weeks trying to get a package for my business we learned that they where 10.000+ packages behind. This is absurd just writing this makes me shocked. The call center does not listen and they started lying, making things up and even avoiding your calls.

The worst streaming experience ever, watching the race in 240p then 1080p then again 240p. It does not matter which device you are using (all high end devices). On mobile devices ever minute the stream buffers making the stream lagging behind the live stream. When you want to go live again from the stream the stream crashes, not the app.

Gonna stop using f1 tv and start using viaplay, viaplay works perfect where f1 lags behind