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Everything that governs your use of Lerk.ai, written in full and kept in one place — and, at the end, how to reach us about billing, complaints and appeals.
Every agreement, safety policy and legal notice — each written in full on its own page.
The agreements that govern your use of Lerk.ai.
What is allowed here, and how we keep the platform safe.
Takedowns, removals and regulatory obligations.
Questions about any of these? Email support@lerk.ai.
Billing, complaints and appeals — who to contact, and what happens next.
If you'd like to cancel your subscription and not to be billed again, or for any billing questions including refunds on a case-by-case basis, please contact us at support@lerk.ai. You can also cancel your subscription anytime in the app.
For all complaints, please contact us through support@lerk.ai. Complaints will be reviewed and resolved within five (5) business days. That resolution will then be communicated to the Complainant. Appeals or requests for any decision made should be presented, again, to support@lerk.ai.
If you have been depicted in any content and would like to appeal removal of such content, please notify us by email support@lerk.ai. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party, with any associated costs to be covered by the merchant.