Hi Chiara!

Thank you so much for your feedback!

We’re really happy to hear that you love the cap and that it is exactly as shown on the website. However, we are very sorry to hear that the delivery service did not meet your expectations and that your order arrived later than expected.

This is not the experience we aim to provide. We usually ship all orders on time, but we have unfortunately experienced some delays recently, which affected delivery times. We completely understand how frustrating this can be and sincerely apologize for the inconvenience caused.

We truly appreciate your patience and understanding, and we hope you enjoy your cap. If there is anything else we can help you with, please don’t hesitate to reach out.

Sincerely,
Michaela from CAPS