UR Recensioni 

18.639
TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Securely packaged phone. Appears perfect but I haven't turned it on yet. (This is my first time of buying a refurbished phone and I'm a bit scared I'll lose data from my old phone) It has come wi... Leggi di più

Valutata 5 stelle su 5

I've bought refurbished products before but not from UR. I purchased it through Amazon, it arrived a day later than expected but not through any fault of UR but Royal Mail. The phone is in great... Leggi di più

Valutata 1 stelle su 5

Update on my previous two posts. STILL not been paid for a phone I sent to this company mid May. Offer accepted on 18th May and still no payment received. This company is laughing at good honest peopl... Leggi di più

Valutata 5 stelle su 5

Delivered within 24 hours by the best part was the immaculate packing. Made us happier than buying a new device. Also came with accessories like sim ejector and charging cable. Great phone.

Dettagli dell'azienda

  1. Compagnia telefonica
  2. Negozio di accessori per cellulari
  3. Servizio di riciclaggio e sbloccaggio cellulari
  4. Negozio di telefoni cellulari

Scritti dall'azienda

Phones with history are the future ✌🏼 Our quality refurbished phones are guaranteed to be great, for ur pennies 💷 and ur planet 🌏 Shop now 👇🏼 Each and every phone that passes through our UK based workshops undergoes tests and checks 90 times over. It's this rigorous 90 point phone check that ensures ur phones are always fit for your pocket. Carried out by our expert phone engineers with unrivalled tech knowhow, ur phones are scored to the strictest diagnostic criteria in the industry. This robust refurbishment process is what gives ur phones their Approved Used status. Approved by our specialists, to be used by you and yours. Once checked and approved, our engineers certify each device with its own Certificate of Identification and Functionality. Giving it the green light to join the Circle.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

19K recensioni

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Ha risposto al 9% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(18.639)

9782 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Avoid at all cost

Popped in my immaculate iphone 15 details to sell to UR. intial valuation given £314. Not the best, not the worst. Agree to figure, send phone off. Get mail back offering £128, declined, 2nd offer £164, declined then final offer of £260. Nowhere near the original offer of £314 but agree as dont have the time for this. Advised it be processed in 7-14 days. Nothing after 8 weeks after regular emails to chase. Eventualy had to threaten with Small claims court. Next day payment came through. Disgraceful company, try to undercut you phones true value then use delaying tactics to hold payment. DO NOT USE THIS COMPANY. I won't even give them the chance next time and neither should you.

4 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not trust this company

Do not trust this company. You will not receive the quoted price even if you send the phone still in it's wrapper! Once a price as agreed, they tell you money will be paid in 30 working days. They have had my phone beyond this period. They are delaying payment, even though they acknowledge it's beyond this timescale, and they will not return my device. Avoid at all costs. Feels like a scam

23 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Securely packaged phone

Securely packaged phone. Appears perfect but I haven't turned it on yet. (This is my first time of buying a refurbished phone and I'm a bit scared I'll lose data from my old phone)
It has come with a transfer cable a 12m warranty plus I get a free back cover and screen protector for leaving this review.
I want to get these on before I transfer over and start using it.
I dont subscribe to Amazon Prime but it arrived next day with free P&P!!
Great customer experience so far...

23 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Selling Mobile Apple Phone - Bad News

Sent Ur my 2022 Apple SE , their valuation was less then 1/4 of the online estimation. I refused the valuation and Ur twice increased the quote which I reluctantly accepted. Now 8 weeks later I still have not received payment. I have received several email apologising for the delay but still no payment. I would not recommend this service.

23 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Poor quality

The only thing going for this company is fast delivery, I was delivered a phone supposedly in excellent condition, when I booted it up, WiFi and Bluetooth were faulty. Returned and now awaiting a refund. Surely this would have been tested before selling.

23 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Please do not sell your phone to these…

Please do not sell your phone to these people they do not pay you and refuse to send your phone back have been waiting from April for payment and they just keep saying I’m in a cue absolute propers SCAMMERS will be seeking legal advice as i refuse to let it go. Steer clear people

18 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Waste of time

This is first time and last time I used this company please don’t sell your device to this company it’s absolutely disappointed service avoid this company 0/100

10 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

I sent my phone to be recyled in May…

I sent my phone to be recyled in May and I still haven’t received any payment! Its nearly August, I am not convinced that this company is legit. Avoid, avoid, avoid. Most other companies in this space pay within days. Save yourself the hassle I’ve had!

23 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

I would never recommend this company

I would never recommend this company - I sent my phone off and accepted their lower offer on the 13th May, they kept pushing payment back by 1 week ever week. After 10 weeks I had enough and sent them a letter telling them I was going to take them to court, surprise surprise, the money landed in my account within hours after receiving the letter. Why did it take so long ?

22 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

I started this process on 22nd May and…

I started this process on 22nd May and now 2 months later, im still getting emails saying 14-30 days for payment. DONT SELL YOUR PHONE TO THIS COMPANY. UTTER RUBBISH. They only get 1 star as you have to leave something.
Customer services are rubbish also. Very very dissapointed and annoyed with this firm.

23 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Update on my previous two posts

Update on my previous two posts. STILL not been paid for a phone I sent to this company mid May. Offer accepted on 18th May and still no payment received. This company is laughing at good honest people who enter into agreements in good faith. This should not be allowed to happen. I will keep posting about this company until I receive my payment which is actually only £60. They will not return my phone either. Absolutely disgusting service.

8 maggio 2026
Non scritta su invito

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