Equipo.com.au Recensioni 

27
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Although the order took a little longer than the past times I've ordered - the communication was great. Great quality product

Valutata 5 stelle su 5

Customer service was excellent 👌!!!! I cannot express any higher how good the communication was. I ordered the wrong size band without any trouble they sent me the right size with a return envelope t... Leggi di più

Valutata 5 stelle su 5

My watch band keeper broke, so I set out to find a replacement and discovered Equipo. I’m so glad I did! As a watch enthusiast, I’ve shopped at various physical and online stores around the world,... Leggi di più

Valutata 4 stelle su 5

Fixed my order when I made a mistake on the second item I ordered. Response the next day and I received my order in just a few days.

Dettagli dell'azienda

  1. Negozio di orologi
  2. Negozio di ricambi e componenti elettronici
  3. Gioielliere

Scritti dall'azienda

Equipo is Australia's premier destination for premium smartwatch straps and accessories, serving customers across Australia and New Zealand since 2017. We specialize in providing high-quality, affordable replacement straps for all major smartwatch brands including Fitbit, Apple Watch, Garmin, Samsung Galaxy Watch, Suunto, TomTom, and more. Our mission is simple: to help you personalize and extend the life of your smartwatch with stylish, durable straps that suit every lifestyle and budget. We understand that your smartwatch is an essential part of your daily routine, and when original straps wear out or you want a fresh look, we're here to provide the perfect solution. What sets Equipo apart is our commitment to quality without the premium price tag. Our straps are carefully selected to match or exceed the quality of branded alternatives while offering significantly better value. With an extensive range of colors, materials, and styles – from sporty silicone bands to elegant leather options – we ensure there's something for every taste and occasion. Customer satisfaction is at the heart of everything we do. We pride ourselves on our exceptional customer service, fast shipping (often delivered within 48 hours), and hassle-free exchange policy. Our knowledgeable team is always ready to help you find the perfect fit for your device, and we stand behind every product we sell. Whether you're replacing a worn-out strap, looking to match your watch to your outfit, or wanting to try a new style, Equipo makes it easy and affordable to keep your smartwatch looking and feeling great. Join thousands of satisfied customers who trust Equipo for all their smartwatch accessory needs.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

27 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(27)

10 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Customer service was excellent 👌!!!

Customer service was excellent 👌!!!! I cannot express any higher how good the communication was. I ordered the wrong size band without any trouble they sent me the right size with a return envelope to return the wrong one exstreamly grateful 🙏 Thankyou!!!! Excellent company 👌 to deal with a great variety of excellent products.

30 giugno 2026
Valutata 5 stelle su 5

Amazing service and support!

You can really tell a lot about a company by how they respond when things go wrong, and Becky at Equipo was awesome. I ordered over the Christmas period, and my order took a little longer than expected. Since it was urgently needed, I got in touch and Becky responded to my request quickly and genuinely seemed to care and want to put it right - she got my order sorted and it arrived the next day. Only to find I ordered the wrong size! No worries, Becky sorted it again and got my new one shipped promptly, then helped again when my neighbour mistakenly took the parcel! Right the way through, really lovely service. The videos on the site make it easy to fit the straps, and the quality is as good as the original was. Highly recommend.

29 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

False returns statement

They do not handle returns as they say they do. I ordered a watch strap, and it came in the wrong size. I wished to return it and they not only gave me only the option of getting a gift card, but I had to pay for the shipping. Awful.

8 settembre 2025
Non scritta su invito
Logo di Equipo.com.au

Risposta di Equipo.com.au

Hi there,

Thank you for reaching out to us. We completely understand how frustrating it can be when an item doesn’t work out as expected. Upon checking, we can see that we’ve already been in touch with you last Monday - Tuesday regarding returning the item for a refund, since the wrong size was ordered.

If there’s anything else you’d like us to clarify or if you have any other concerns, please don’t hesitate to let us know—we’ll be more than happy to assist you. :)

Best regards,
The Equipo Team

Valutata 5 stelle su 5

Delivery issue…

Despite the first parcel going to the wrong address, Equipo rose to the occasion to ensure that I received the goods. Well done. Cable tested and good to go.

5 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

New watch band

In the first place, they processed my order for a new watch band very quickly and kept me informed of it's expected delivery date. When I had a problem with the band (I lost one of the pins after only a few days) I got in touch with the company and very swiftly they send me a replacement pin. I am now happily wearing my new watch band. I highly recommend this company.

15 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Above and beyond service!

I placed an order for my watch strap and unknowingly ordered the wrong model for my watch. The team at Equipo were so great in helping me sort the correct strap. The delivery was overnight - so impressed! The overall service was amazing!!

8 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

True customenr service

The Equipo team provide fantastic service and great products.
Ordered my strap Tuesday here on doorstep Wednesday am.
This company know the meaning of customer service. Cheers

16 luglio 2025
Non scritta su invito

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