Elyxr Recensioni 

194
TrustScore 3 su 5

3,1

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Product was ok. Shipping timing was good... Except for customer service & whoever packed my order! I ordered & Paid a bunch of $$$$ for 5 boxes & was only sent 2!! I didn't have the shipping la... Leggi di più

Valutata 5 stelle su 5

Convenient and easy, my products always arrive on time and often early. Customer service is fantastic, though I do recommend skipping the bot for issues past simple questions lol. They responded quick... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

They refuse to accept Mastercard payments and won't explain why. Cant actually speak with anyone regarding issues, only a useless AI. In store credits do not go towards shipping. Used to use this busi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchased something and later found out they were out of stock on that item. Elyxr communicated this with me, and I was able to replace the product I bought with something different. Sometimes thing... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di vaporizzatori
  2. Negozio di cannabis
  3. Negozio di sigarette elettroniche
  4. Tabaccheria

Scritti dall'azienda

Elevate your mind, body and soul through the thoughtfully crafted products, created by Elyxr. Everything we make has been developed with quality in mind by our team of alchemists. Our exploration through the molecular universe of the cannabis plant, has yielded a wonderful assortment of alternative cannabinoids with unique properties. By focusing on individual cannabinoids within the plant, we have been able to isolate the effects and share them in the form of flower, pens, tinctures and more. Our wide selection of alternative cannabinoids includes Delta-8, THC-A, D9o amongst several others. For all of the purists out there, Elyxr also creates traditional cannabis products, but these can only be enjoyed in the state of California. For those looking solely for CBD, we carry several wonderful products aimed at managing body aches and pains. Our Elyxr CBD pain relief gel is a must try and long-time customer favorite. We believe that the cannabis plant is an abundant source of compounds that can unlock different types of restoration. Experience its magic through the plant’s mind expanding capabilities, sprouting portals and pathways to new ways of thinking. Unlock your body’s ability to restore itself through enhanced relaxation. Transport yourself to a better state of existence through Elyxr.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

194 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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3,1

Tutte le recensioni

(194)

101 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Not great

Product was ok. Shipping timing was good... Except for customer service & whoever packed my order!
I ordered & Paid a bunch of $$$$ for 5 boxes & was only sent 2!!
I didn't have the shipping label still available to show them & when they checked their records it said they had sent me all the boxes!
Which was completely inaccurate!!
Pay BETTER attention when it comes to people spending their HARD earned, precious $ in your store next time!!
I got totally jipped & just had to accept it eat it, unfortunately!!
HUGE mistake on their end! BIG chunk of $ on my end! 👎🏼
Thx a lot Elyxr for correcting your mistake... Unfortunately, NOT the case..

26 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

Where is my order

Where is my order? It's been well over a week since I placed and paid for my order. Where is it? Took days to even receive an order number. I don't know where my product is or when it will get here. Frustrating.

5 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

predatory business practices

The website is buggy- their age verification system has messed up and told me an order failed, causing me to retry the order, only to just send me two orders and charging me twice. However, this is not why I am writing this review.
I ordered some mushroom gummies from them. When the package arrived (actually, two packages because their buggy-ass website did that thing I was talking about) there was a free sample of something called "STAX next generation mitragynine blend" included with my order. I looked up what mitragynine was, assuming it was some kind of psychoactive chemical found in mushrooms, but instead I discovered that this is basically just a fancy word for kratom, which is (as you probably already know) notoriously addictive. The sample was very high potency. Now, if you're already using the stuff I'm not going to judge you, but sending ambiguously labeled free samples of a very potent and addictive substance alongside orders that have nothing to do with kratom is an extremely predatory business practice and I am quite frankly disgusted. I will never be ordering from Elyxr again and I advise you to do the same.

25 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great company! 5⭐️

Great company, 10/10 customer service and quick responses to resolve any issues and that’s VERY hard to find now a day. I definitely recommend Elyxr!

12 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Dakota,

Thank you for the amazing feedback! Knowing that our team was able to respond quickly and help resolve any issues makes this especially meaningful. We’re grateful for your recommendation and truly appreciate you choosing Elyxr!

Elyxr LA
Customer Service Experience

Valutata 1 stelle su 5

Not shipped & ignoring me!!

The shipping label was created almost a week ago and my order has not shipped!! They are ignoring my messages also! I've chatted with them many times but now that my order hasn't shipped they are ignoring me! 😡 Don't know what's going on but I want my order!!!!

Stacey Chenault
Staceyc****@gmail.com

I did use a store credit this time for part of my order but I hope they know I will continue ordering their PRE ROLLS and tablets if they will just ship my order! AND I do have the FAST SHIP option enabled in case something is out of stock so please ship it ASAP!! PLUS IT ALREADY SAYS THE ORDER IS COMPLETE AND SHIPPING LABEL GENERATED SO I KNOW ITS ALL IN STOCK AND ALREADY PACKAGED!!

Please ship my order immediately!!!! And reply to my messages!!

I WILL UPDATE THIS REVIEW ONCE I GET MY ORDER!!

20 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Stacey,

Thank you for bringing this to our attention. We understand how frustrating it is to see a shipping label created while your order remains in transit limbo, especially after you’ve reached out through chat and are waiting for an update. We’ve noted the order details you provided and will have our team look into the status of your order and communication history. We appreciate your patience and the opportunity to get a better understanding of what’s happening.

Elyxr LA
Customer Service Experience

Valutata 5 stelle su 5

Best customer service

Elyxr customer service was over the top🤯. I had concerns about my order And they put me at ease by communicating with me and they were out of a particular product that I ordered and they swapped it out with a far better product😎
With no problems I have ordered through them multiple times and they are always quick to respond and ship every transaction. I have had has been very positive And I am so impressed with their products. I highly recommend shopping with them. No other place can match
The quality
And service they provide, and I have tried at least a dozen other establishments, so yeah, in short, go to Elyxr's website and try for yourself.You will not regret it🫡 and boy, let me tell you, their products got me on. ☁️9!!

25 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi there,

We’re so glad to hear our team was able to turn your initial concerns into such a positive experience! It’s especially great to know the replacement product exceeded your expectations and that you’ve had consistently quick communication and shipping across multiple orders. Your kind words about the quality and service truly mean a lot, and we’re grateful you’ve continued to choose Elyxr.

Elyxr LA
Customer Service Experience

Valutata 4 stelle su 5

They made great effort to explain and fix the situation

We had a miscommunication a first with my order. But they went above and beyond to explain what happened and fixed it. I will order from them again.

27 luglio 2026
Non scritta su invito
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Risposta di Elyxr

Hi Ashley,

Thank you for taking the time to share your experience. We understand how disappointing it is to be waiting on an order you needed, especially after seeing a shipping label created without further progress or receiving a response to your messages. Our customer service team is currently looking into the details of your order to better understand what happened. We appreciate your patience while we work to get a clearer picture of the situation and address your concerns.

Elyxr LA
Customer Service Experience

Valutata 5 stelle su 5

I purchased something and later found…

I purchased something and later found out they were out of stock on that item. Elyxr communicated this with me, and I was able to replace the product I bought with something different. Sometimes things like this happen and if it does, they will work with you! That is if you approach it in a respectful manner.

25 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Sean,

Thank you for sharing such a thoughtful review! We’re glad our team kept you informed when the original item became unavailable and that we could find a replacement that worked for you. We truly appreciate your understanding and the kind way you approached the situation—it means a lot to our team. Thanks again for giving us the opportunity to make the experience a positive one!

Elyxr LA
Customer Service Experience

Valutata 5 stelle su 5

Positive Experience

I was very weary of using this company because of the reviews, however, my personal experience went really well from beginning to end and would buy from again without a second thought.

25 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Christy,

Thank you for giving us a chance despite your initial hesitation! We’re really happy to hear that your experience went smoothly from start to finish and that you’d feel comfortable ordering with us again. We truly appreciate you sharing your personal experience and helping others see another side of Elyxr. We look forward to serving you again!

Elyxr LA
Customer Service Experience

Valutata 5 stelle su 5

Top Notch Outfit

Top notch products, selection and impeccable customer service!!

21 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Marc,

Thank you for the kind words! We’re so glad our product selection and customer service have made such a strong impression. Hearing that you consider the experience “top notch” means a lot to our team. We truly appreciate your support!

Elyxr LA
Customer Service Experience

Valutata 5 stelle su 5

Convenient and easy

Convenient and easy, my products always arrive on time and often early. Customer service is fantastic, though I do recommend skipping the bot for issues past simple questions lol. They responded quickly and helped me resolve multiple issues on the same day. Everything I get is high quality and very enjoyable.

31 maggio 2026
Non scritta su invito
Logo di Elyxr

Risposta di Elyxr

Hi Zachareh,

Thank you for such thoughtful feedback! We’re glad to hear your orders consistently arrive on time or even ahead of schedule, and it’s especially great to know our team has been able to resolve your questions quickly when you’ve needed help. We also appreciate the honest note about your experience with the chatbot—it’s helpful feedback. Thanks again for your continued support and for recognizing the quality of both our products and service!

Elyxr LA
Customer Service Experience

Valutata 1 stelle su 5

3 weeks items never shipped

Ordered from them recently and waited 3 weeks and the items never shipped. During the three weeks I reached out multiple times and never got a response on when my order was going to ship or if it was ever going to ship at that point. Finally filed for a refund and my refund was received today, but I find it so strange that they never once reached out to me to tell me what was going on or why 3 weeks went by and my items never shipped. I wouldn’t recommend buying from them. I think they’re using too much of their own products

4 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi James,

Thank you for sharing your experience. We understand how frustrating it must have been to wait several weeks without receiving the communication you were looking for regarding your order. We’ve requested additional information through Trustpilot so we can better understand the order and investigate the concerns you’ve raised. We appreciate you providing those details and giving us the opportunity to take a closer look at what happened.

Elyxr LA
Customer Service Experience

Valutata 5 stelle su 5

Good Products, Great Service

Good products, good prices & fast shipping. I had a small issue with one of my orders and when I contacted them everything they offered a solution very quickly & that was more than fair. I will absolutely continue doing business with them.

11 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Landon,

We’re glad to hear you had a positive experience overall! It’s great to know that when a small hiccup came up, our team was able to provide a solution that felt fair and worthwhile. We really appreciate you highlighting the value you’ve found in our products and pricing, and we’re grateful to have you as a returning customer.

Elyxr LA
Customer Service Experience

Valutata 5 stelle su 5

Excellent customer seThe Best in the Business

Excellent customer service, fast delivery and top notch products are why I only use this site for supplements.

14 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Brandon,

Thank you for the wonderful feedback! We’re thrilled to hear that our customer service, quick delivery, and product quality have made such a strong impression. It means a lot to know Elyxr has become your go-to for supplements. We truly appreciate your continued support!

Elyxr LA
Customer Service Experience

Valutata 5 stelle su 5

I do feel they stand on customer satisfaction.

I placed 2 orders just a couple days apart. Both orders were recieved but they were NOT exactly what I ordered and there was no communication to state this would be the case. I ordered what I did because it gives me the desired effect and im highly disappointed.

UPDATE:
Elyxr had responded to my complaint and went ABOVE AND BEYOND to make a satisfied customer. I was quickly sent the correct brand but they also threw in a freebie.

13 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Michael,

Thank you for bringing this to our attention. We understand how disappointing it is to receive products that differ from what you ordered, especially when you selected specific items based on your needs. We’ve requested some additional information through Trustpilot so we can better understand what was received and look into the details of both orders. We appreciate you providing those details and giving us the opportunity to better understand your experience.

Elyxr LA
Customer Service Experience

Valutata 5 stelle su 5

I ordered something that was no longer…

I ordered something that was no longer shippable to my location. They refunded the money from that transaction and gave me double of the other item I ordered. Great customer service and I really appreciate the BOGO. All smiles

11 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Zachary,

Thank you for sharing your experience! We’re glad we could make the situation a little easier by refunding the unavailable item and adding extra of the other item you ordered. It’s wonderful to hear that the BOGO made you smile, and we truly appreciate your kind words about our customer service. Thanks again for choosing Elyxr!

Elyxr LA
Customer Service Experience

Valutata 1 stelle su 5

I made a $500 order and after 10 days…

I made a $500 order and after 10 days of it being not shipped I reached out to see what was up. No reply after multiple attempts and I had to jump through hoops to cancel the order through the bank and get my money back. DO NOT DO BUSINESS HERE!!! THEY WILL ROB YOU!!!

31 luglio 2026
Non scritta su invito
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Risposta di Elyxr

Hi there,

Thank you for bringing this to our attention. We understand how frustrating it must have been to wait for an order without receiving the communication you were expecting, particularly with a larger purchase. We’ve requested additional information through Trustpilot so we can better understand the order involved and review your concerns. We appreciate you providing those details and giving us the opportunity to look further into your experience.

Elyxr LA
Customer Service Experience

Valutata 4 stelle su 5

Definitely customer service

Definitely customer service, this is my first order and I'm seeing how long it takes to reach me in my rural area of Montana. Tara seemingly works hard and is pleasant to message with...

10 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Robert,

Thank you so much for sharing your experience! We’re glad to hear that Tara has been pleasant and helpful throughout your first order, especially as you wait for your delivery in rural Montana. We truly appreciate you giving Elyxr a try and taking the time to recognize the care Tara puts into helping customers. We hope your first order arrives smoothly and that you have an equally positive experience moving forward.

Elyxr LA
Customer Service Experience

Valutata 1 stelle su 5

Exit scam

Exit scam. Don't trust. Will hold your money then cancel your order. Or send you something you didn't even order or an inferior item.

9 agosto 2026
Non scritta su invito
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Risposta di Elyxr

Hi Tony,

Thank you for sharing your concerns. We understand how frustrating it can be to have concerns about an order and be waiting for a response from our team. We appreciate you bringing this to our attention, and your request is being handled through your existing support conversation. We appreciate your patience while our team works to address your concerns and provide further assistance.

Elyxr LA
Customer Service Experience

Valutata 1 stelle su 5

Pathetic Company

Absolutely terrible service and communication. Took like 15 times for their age verification process to work right then they STILL used that as an excuse why they hadnt sent my order for a week while holding my money, then when someone finally answered me and i said just send a refund they finally sent me a tracking number like they were sending it so the age verification mustve been fine then... til another week went by and the tracking never updated and then said the age verification didn't work again plus I had already literally sent them my id directly through email multiple times. Held my money and ignored me so long I missed all the big 7OH ban sales. AVOID AT ALL COSTS. Complete disaster, ruined my week with their sloppiness and neglect. Pathetic company. Deserves to go bankrupt.

8 agosto 2026
Non scritta su invito
Logo di Elyxr

Risposta di Elyxr

Hi there,

Thank you for taking the time to share these concerns. We understand how frustrating it must have been to experience repeated difficulties with your order and age verification, especially after making multiple attempts to provide the requested information. We appreciate you bringing this experience to our attention, and our team can review the details of your order and support history to better understand what occurred. We’re sorry to hear that this experience left you disappointed, and we appreciate the opportunity to address your concerns.

Elyxr LA
Customer Service Experience

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