Amazon.in Recensioni 

I am extremely disappointed with the way this return has been handled.

When I contacted your team earlier, I was clearly informed that the system was showing 16 September as the return date. I explained that I could not wait that long, and your team specifically committed to arranging the return by 4 September. I relied on that commitment and waited accordingly.

Now, after 4 September has passed, I am being told that I have to wait until 16 September. If your team was not able to arrange the return by 4 September, why was that commitment made to me in the first place?

This is not about simply waiting a few more days. It is about the fact that I was given a clear commitment by Amazon, I trusted that commitment, and nothing was done.

Is this really the way Amazon handles customers and commitments made by its support team?

I request that you please review the previous interaction and escalate this matter to a supervisor/manager. I expect Amazon to honor the commitment that was made to me rather than simply asking me to wait until 16 September.

Please provide a clear resolution and not another generic response asking me to wait.

Amazon india is really bad now . I stoped buying from them . I used to buy a lot from them . The problems started last year December I didn’t get 7 of my packages. I saw the packages was near my location even in-town, some were out for delivery but none was delivered, it all got returned without explanation to the seller. i had bad customer service experience also from them . Some were ok but there were really bad people there too . It was a whole lot of drama . I got all my money back, but wasted a lot of my time for those . I recently tried to check if anything changed after 8 months, still nothing its all the same I didn’t get my order and they just sent back my order after it was out for delivery.
Done with amazon . Have much better experience with flipcart now . They also gives you the delivery agent number once the product is out for delivery, they even call you to see if we are available.
Amazon had good service before now its a crap fest .

The amazon India online traders are neglecting and very very lazy in delivery step

actually this company doesn't deserve even a single star rating ...I haven't received my product yet and and amazon's idler delivery boys who mentions to company that they delivered the item successfully but customer doesn't receive the product ...how slacker you are all ...even customer care employs who make fool of people easily that they will do their work properly but in reality no response no duty only fake promises to customers ....wow what a great job you all are doing ...how you all are making nincompoop of Amazon company .....how shame on you all ....how useless you all are ...only wasting time of customers . aur ab delivery boy ka call bhi nhi lgta saying no product ordered here woww....you all are expert in how to fleece your customers ...your scamming ..woww...shame on you guyssss...aise employees ko toh company mein hona hi nhi chahiye who are breaking customers' trust .

The worst service and what's even worse is their customer support. They just dont care and why would they?

Ordered prepaid groot bags to grow plants on 20th Aug. 26. Suddenly on 26th Aug.26 I see in the Amazon app. " Delivered to resident". No such parcel were ever received by me.
Again ordered 18" x 18" same groot bag on COD basis. This time it came and I paid. On opening I found they gave 12 x12" bags instead of the 18" as ordered.
These multinational corporates are living on crime money. Luckily the amounts were small so it was a small cheating.
No AMAZON next time. Our Meesho is far too good.

My order number : Order # 408-8725838-903****
Delivery person contacted me today. I asked where he is mentioning my building name, as I was not able to see him. He said your building name is not mentioned in the parcel. I had mentioned my plot number 100 , but refused to deliver and disconnected the call. I tried back to the same delivery contact number but it was busy. it's really unprofessional where your delivery partner will not come to location and not deliver the product Where amazon delivery partners are worst gundas , customer support number does not work, the mailed for grevience email ID cs-reply
grievance-officer which is undeliverable

Misleading Return Policy — Very Disappointing

Amazon’s policy clearly says “for a successful pick-up”, but when I initiated the return, I was told to arrange and pay for the courier myself. This is misleading and unfair to customers.

Despite contacting Amazon Customer Service, no proper support or resolution was provided. I will consider raising this issue with the Consumer Commission.

Customers should be careful and not fall for such misleading return practices.

The delivery of this thing is horrible.
I hate amazon, I am waiting for an order and once that comes I am never ever using Amazon, like ever again. I will delete this app and I advise everyone else to do the same as well. Go to the local market, arrange your own or ask sellers directly to deliver the product but don't use this thing.
They don't care about your product or your time. All they want is your money.
I can see the Bald man smiling, that ****

Orders are always delayed now. customer service is extremely bad. Associates are unprofessional and impolite, give false assurances and make promises just to pacify and get rid of the consumer and promises that they do not deliver. Customer Service Team handling social media is equally useless.

Very disappointing return experience with Amazon.

I ordered a shirt from Amazon, but unfortunately the shirt is too tight, so I requested a return. Instead of providing a convenient pickup, Amazon is asking me to print the return label and personally search for a courier office and send the product to their address.

If Amazon can deliver the product to my doorstep, why should the customer have to go searching for a courier office to return it?

The whole purpose of online shopping is convenience, but this return process has created unnecessary inconvenience for me. I expected Amazon to provide a simple and customer-friendly return solution.

Very disappointed with the service. I hope Amazon improves its return process and provides proper pickup support for customers.

Please don't buy anything from this my shit company amazon 3rd class madarchodo company all duplicate product selling and cheating customers

Very bad customer service very abd behaviour

Amazon plz contact with me
7986405442
Vipan kumar

Amazon customer service hung up on me, the guy spoke so rudely and was so condescending . And they take my money and don’t deliver the right things. Very bad experience

Wrong Delivery Without Verification Order No: 40683195703754727
I have been contacting your Customer Care team for the last 24 hours, requesting either the delivery person’s contact number or the exact branch office address, but I am repeatedly being denied both.
More seriously, my product was marked as delivered without any call, without OTP verification, and without my confirmation. This has now happened repeatedly with two of my orders, which is completely unacceptable.
Who will bear the loss if my products are wrongly delivered? I need you to take immediate responsibility and resolve this matter.
Please either:
1. Locate and deliver my actual product immediately, or
2. Process a full refund without any further delay.
I expect an immediate resolution and a clear explanation of how my orders were marked delivered without proper verification.

Very worst service. Refund not yet credited after 6 days as they committed. Even a mail has been received that with in 5 day you will get the refund. Fraud company. Please don't buy any product from Amazon

I ordered two Apple Watch covers and Amazon sent me a book. When I arranged a replacement, Amazon's system only generated a replacement for one of the two covers I had paid for. The bigger problem was trying to contact Amazon to correct the error, the website and app directed me to Customer Service, but provided no visible way to chat or request a call. I ultimately had to search Google to find a phone number. After finally getting connected to Customer Service, during the conversation I was told one one replacement was being sent because I chose only one item being returned. When I tried explaining I received ONE book instead of the two items, and only ONE book was going back, it was like talking in circles. As someone not native to India, chat is sometimes much easier for me when trying to solve a customer service issue. Amazon specifically says chat is available on their customer service page, along with a link, but when you click on the link there is no chat option. A customer shouldn't have to dig through Google searches to find an appropriate customer service contact for a company as large as large as Amazon.

India Amazon team is just helping customer to frustrate.
I am facing a problem since last 2 year, all my orders 1000s of order getting cancelled automatically. Noone from Amazon.in including Account team, customer service, nodal management, super manager are unable to fix the issue. Always they ask to wait 24 Hr. Since last 2 years.
They are just useless .

I have decided to leave Amazon after 2 years of struggle.

Worst experience with Amazon after 10 days of wait they asked me to cancel order and take refund -

Inconsistant is what i would call them, you can have the best service for one order and the next might almost make you cry