Tee M

Felt unheard, the provider did not listen to a word I said and I had to repeat things to her over and over. The appointment was a waste of time and money.

I bought a test from the company and according to the information on the company website, it is only to take 3 to 5 days for the results. I mailed my sample way over a week and a half ago and every time I contact customer service, they have no clue as to what's going on and I have asked for a refund several times and they just try to ask more questions about other information on the test.Instead of getting to the point and just of refunding my money. I had to go to a doctor and pay money out of pocket for that and they still have not refunded anything from wisp. This company is very disappointing as it seems they have no clue to what's going on,Nor are great for customer service.I would not recommend any of this to anybody as they are horrible. Even though they follow up with emails or respond at the bottom of this review there is no outcome as to your are out of luck no matter what!