Awful customer service
Awful customer service, as in non existent. They do not reply or answer. Shocking company. You are not protected and are likely to just lose money. Do not buy from them.
Update: I have tried contacting your service email on several occasions with no response.
Risposta di Sunny Bee
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@sunny-bee.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.