Bai

Massive thank you to Brad who helped with throughout my solar journey. He was professional, approachable and extremely helpful. I love that the company are an in house solar installer, this made my experience even better. Brad was very helpful in building the system and always at the end of the phone if I had any questions. I would highly recommend infinity Renewables for your solar PV.

I would give no stars if possible. Apple knowingly allows apps to be downloaded from the store with high weekly/monthy subscription that do absolutely nothing. My grandmother has been conned out of over 12k for said apps and has been declined a refund. She had no idea she had downloaded these as she has had to brain haemorrhages as well as nearing 80 years of age. I noticed the transactions on her bank after she had said she didn’t notice them (has just had her second haemorrhage) and disputed these on her behalf but apparently these are in the terms and conditions. Apple knowingly allow people to be scammed as a “specialist team looks after this”. Customer service are also absolutely useless and aren’t even based in the same country.

If you are thinking of opening Monzo do not bother. I opened and account and had my wages put in for my account to then be frozen and having no access to anything. I have chased this for hours to be told it’s with a specialist team and that they would be in contact with me. Due to my account being frozen I wasn’t able to pay the remaining balance of my holiday which has now been cancelled and I have been charged a £500 cancellation fee for this which is no fault of my own. They have asked for a wage slip and for proof of why this wage was paid (which I provided) after also confirming themselves this is wages. This has caused me nothing but distress and a loss of money.

Spend a little more on your internet. Octaplus have the most basic website I have ever seen and you can’t even view your account. They have no app. The only way you can make contact is via phone or email. They turn their phone lines off and don’t respond to your emails. I never had any issues until moving over to this provider. The internet is painfully slow and always has faults. I have never known of nationwide outages before moving to Octaplus. By far the worst internet provider. Have a look at the hundreds of comments on their fb page before they get deleted. All customers saying the same thing….. just AWFUL

I will never shop anywhere that uses EVRi as a carrier! Absolutely disgusting customer service and service altogether! I paid for next day delivery 14 days ago. My parcel was sent to the local depot from the shop as it was supposed to and my status hasn’t been updated since then. I’ve contact evri 4 times asking for an update and they assured me this was being looking into and they would get the parcel sent asap. Today revived a reply to yet another enquiry I put in last night and it would appear “my parcel had been lost while it was out for delivery” and that I need to contact the shop I brought them from for a refund. Highly unlikely the parcel was lost “on delivery” since it’s never actually left the depot since it was delivered. This isn’t the first time this has happened either. They still have one of my parcels that I expect the same situation to happen again. Never ever use ERVi!!