Philip

First time trying Grind coffee. Filter coffee, ready ground and using a filter coffee machine. Not for me I'm afraid. Very smooth and bland. If you like your coffee to have a bit of bite without resorting to Robusta, maybe this won't be the one for you. I'll use the rest of the pack in a Moka pot to see if that's better and I'll skip the filter machine. Everyone has different tastes of course and I'm sure some people will love it but if you like your coffee to have body and bite, you might find this one just a little too "mellow".

A few weeks ago, a can of baked beans purchased in Sainsbury's a few days prior, exploded in my kitchen cupboard. The tin was not bulging or dented. The top came off with such force and noise, the cupboard and other contents were covered in baked beans and sauce. A frightening experience. When I placed the can in the sink, the remaining contents were fizzing. I checked Google and the advice was to discard the tin immediately and clean/disinfect the cupboard and other tins as the baked beans were likely contaminated with dangerous bacteria including botulism! This I did. I emailed Sainsbury's customer services. My main concern was that had this happened on the shelf in store, shoppers could have been sprayed by this bacteria laden gunk. Their initial response was that without the can, contents and proof of purchase, they could do nothing. I didn't have any of those things. I didn't make a fuss and put it down to an unfortunate experience. However, it was escalated to a different department who contacted me. They explained what could have happened, a microscopic manufacturing defect etc. They were very apologetic and kind. They then sent me a £50 voucher which I certainly didn't expect. I noticed that the product in question disappeared from the shelves soon after. I'm guessing there was a manufacturing issue. I haven't always been complimentary about Sainsbury's but on this occasion, eventually, it was sorted in a professional way and I was left feeling confident after their explanation. Thanks Sainsbury's.

Saddened to read the bad publicity regarding keys being handed out to the wrong rooms etc. I worked for the "competition" for many years and the same thing used to happen there. This is not unique to Travelodge. "New keycard systems" and promises of staff training are all very well but in my experience, so many of these issues were down to staff error, allocating rooms which had already been allocated guests and threatening, drunk, abusive guests who refuse to give ID to confirm room details when demanding a replacement key. I used to see it on a regular basis and physical threats should not be underestimated. Yes, there are rules to prevent these things happening and they should not happen but let's not use Travelodge as a scapegoat.

Having bought several packets of Linwoods flaxseeds in a local supermarket, I discovered I could buy them directly from Linwoods. Significantly cheaper, free postage with minimum spend and they were delivered two days after ordering. Excellent service and excellent product. Saving a LOT of money and even got a 10% saving off my next order. Can't fault them.

I have been a customer with One2One/T mobile/EE since about 1998. I don't expect any favours for being a long standing customer but I had a great experience in one of their stores recently. I didn't opt for a new phone at the end of my last contract and have been on SIM only for the last two years as my phone still works perfectly. According to the EE app, I now have to pay for a new phone if I want one for my new contract which is now due. I went to the store for a different reason, I'd downloaded a virus. Not only did the assistant kindly get rid of the virus for no charge, he also offered me a brand new phone, no upfront cost and a contract costing little more than I'm currently paying. Two year contract. I couldn't thank him enough! Excellent service and certainly pays to visit a store. Thank you very much!

It breaks my heart to read all these dreadful reviews. It also saddens me to see so many of us blaming ourselves, me included, for not checking reviews before ordering. Surely we shouldn't be blaming ourselves. Is there anything we can do collectively to put a stop to this awful company such as writing to the relevant authorities? Complaints to the company itself are a waste of time as we all know so surely there's something we can do?

As a lot of other reviewers have said, I wish I'd checked them out before purchasing! The cap I bought just arrived. Tiny plastic bag, folded and half stuffed through the letterbox by the Evri courier. He didn't even knock the door. The cap, as expected, was very cheap and nasty. Not even a fake label to pretend it was the same product as advertised. Terrible quality and I put it straight in the bin. I won't contact the company, I'll just write off the £25 and put it down to experience. Please don't get taken in (as I did) by the company name and location and think you're dealing with a reputable firm, they're not, just a cheap, nasty Chinese firm scamming customers. Please do not waste your money!

The "New improved" Sunday Saver seems like a pointless exercise. There's been lots of erroneous messages this time round which has led to a lot of confusion. Just had a text from them advising that due to a "blip" with my smart meter's communication, they were unable to track my peak hours usage saving last week but keep going for a chance to get free electricity next time! Really?? What's the point? Switching everything off between 4 and 7 is not a huge inconvenience for me but what about families with kids who have delayed dinners, no TV before 7 etc in an attempt to save during the peak hours, only to be informed a "blip" meant it was all for nothing. The scheme is a good idea but it's SO hit and miss and EDF's "blip" excuse for not refunding is not good enough. I for one will no longer switch off between 4 and 7 until EDF get their act together.

For those of you on the Sunday Saver scheme with EDF, be aware of a possible issue. Since the clocks went forward last Sunday, I've noticed my peak usage keeps going up and up despite everything turned off between the peak hours of 4pm till 7pm. It's never happened before. I wondered if the meter doesn't switch to BST and when we think it's off peak time, the meter still thinks it's peak time. EDF told me the meter DOES switch from GMT to BST and dispute my claim that I'm using more peak time energy even though it's there in black and white. You might find that your free electricity for next Sunday is not what you're expecting even if, like me, you have everything switched off to achieve the goal. Just be aware.

I don't understand why some people rave about going to Costa. Their "unique blend" consists of Arabica and the cheaper Robusta beans, hence the bitterness. They then have the nerve to charge extortionate prices. Customer reviews mention corporate greed and I couldn't agree more. The branch my friend and I used to visit always had long queues, indifferent staff and uncleared tables. Surely they can't always be short staffed. The latest round of price increases was the final straw. We now go to the nearby Tesco cafe which has superior coffee and a lot cheaper or a fabulous family run coffee shop around the corner which is nicer, cheaper and the smiling staff actually appreciate your custom. Having a coffee in town doesn't have to mean patronising the big boys, have a look around, you might be pleasantly surprised by what's on offer.

I've been using the Eco Warrior bar shampoo's for a few months. I feel they're a bit overrated. Hair doesn't feel the best and needs a good conditioner afterwards. Not exactly cheap unless they're on offer. When they're down to a third of their original size, they tend to break up and splinter. I tried to fix that by heating the bits in a microwave and remoulding but not sure that works as the result tends to lather less. On the whole, not for me. A nice idea, less plastic waste etc but I'm afraid I've gone back to bottled, liquid shampoo. I tried to do my bit for the environment by embracing these products but sadly, didn't work for me.

I have praised this company in the past and will continue to do so, they're second to none. If you're on the Boots contact lens scheme, you get half price glasses .. bargain! As a result, I now have three pairs of expensive designer frames, acquired each time I get a new prescription. On the latest occasion, I questioned the wisdom of purchasing yet another new frame and asked about their re-glazing service. Sadly, the 50% discount only applies if you buy frames and the re-glazing fee wasn't very competitive. High Street and online retailers will do it at a fraction of the price, you just need the prescription. I've worked in retail long enough to realise that without sales, a company won't survive so I felt disloyal and guilty when I asked if I could have a copy of my prescription as it was obvious why I wanted it. I was expecting some "sales patter" but no, professional and friendly as ever, I was given my prescription with no questions asked. A shame Boots aren't a little more competitive with their re-glazing cost as I don't want to have to shop around for the best deal and I don't want an ever increasing collection of perfectly re-usable frames. That said, I have nothing but good things to say about Boots Opticians and their wonderful staff.

I purchased this dehumidifier about a year ago. I started to regret moving into an old terraced house as the mould/damp problem was horrendous. I even thought I had a major water leak problem somewhere .. I didn't. Mould/damp/condensation is now a thing of the past. The amount of water collected is unbelievable and I wonder where on earth it comes from. This dehumidifier has transformed my home and I can't praise it enough. Highly recommended. There are cheaper ones out there but you get what you pay for, I have no regrets. The optional air filters are a little expensive so I've stopped using them. Unless you have pets or someone who smokes indoors, they're not really necessary. If the machine is on 24/7, you'll notice the difference in your electricity bill but it's a small price to pay for the enormous benefits. Thank you Meaco, my best purchase in years!

I'm going to praise these guys. I've been with EDF for years and unlike other energy providers I've had in the past, I've never had a problem with them, even a house move was hassle free. Their latest "Free electricity on a Sunday" incentive is incredibly simple (you must have a smart meter). Hard to believe there's no catch. I've just been awarded 16 hours of free electricity next Sunday, just for reducing my peak usage last week! Wow! They're also giving free electricity for 8 hours on Christmas day. That is not insignificant and certainly a big help. Thanks EDF 😀

So sad to read these dreadful reviews on what was once a great company. Friend of mine worked for them for years. She's now left because of management pressure to sell insurance policies on purchases. She lost count of the number of customers who walked out of the shop because they felt pressured to buy insurance when they only came in to browse for a kettle or toaster! She told me that Argos priorities have changed so much and little wonder long time customers are now deserting them and going elsewhere. Such a shame.

I've only ever used this service to send parcels. I've now been asked to post a review so here goes .. I have to take them to a small shop about ten minutes walk from my home as they are the only ones who provide the Yodel service. It would be great if big supermarkets did too as that would be a lot more convenient but for whatever reason they don't. I have no complaints though as the staff in the shop couldn't be friendlier. The track option is brilliant. I key in my Email address in the shop and then I get a mail telling me how to track my parcel. Very easy .. shows you the parcel's journey each step of the way so you know where it is and when it gets delivered. I would definitely recommend Yodel.

I accept that not all Sainsbury's are the same but the one I go to, at least twice a week, every week (because I live 5 minutes walk from it) isn't always the best. This isn't a one off observation as it's my regular store for food shopping. It's a huge supermarket on the edge of town. Fruit section is and always has been dreadful. Poor quality fruit and often not replenished. This is NOT Morrisons with their superb displays and top quality fruit. Far from it! General stock is hit and miss, here this week and gone the following week. That's a big problem in this store. Nectar personal offers? The chance of those items being in stock is remote, no matter what time of the day I'm shopping so often miss out on my "personalised offers". On the whole, would I recommend? No, there are better supermarkets. I shop there for the convenience. They really could do better.

I only buy second class stamps these days as even first class is a joke. Mailed two cards, one a sympathy card. After eight working days (I'm not counting the Saturday and Sunday), they still haven't been received (two different addresses). I'm long past the stage of putting money or a gift card inside the envelope for fear of it not being delivered but now it seems that money spent on a card is also a waste of time unless you're going to hand deliver it. Traditional "mail" in this country simply doesn't work anymore. Dreadful "service". Don't waste your money on stamps, a phone call, Email or hand delivery are our only reliable options.

If you arrange an "engineer visit" with Virgin, be aware of a call out charge. A couple of weeks ago, I arranged the above (NOT an easy process by any stretch of the imagination!) to replace a broken box cover on the pavement connection and I risked losing services as there were just bare cables hanging out. I have just received my online monthly bill and there is a £25 call out fee added. I didn't even see the engineer, the job was done outside so not even a knock at the door. I was NOT told by the agent on the phone that there would be a charge. BEWARE!

I was going to write a long review but there's no point. I've been a VM customer for many years and had my fair share of their questionable "customer service". All I wanted today was an engineer to replace the street box attached to my house which has been damaged/broken and cables hanging out. Only a matter of time before it's further damaged by passers by and I lose all services. Having to navigate the impossible website and eventually linking to a WhatsApp chat bot "conversation" which took forever to connect and a VERY long and drawn out "conversation" with an agent that ended with an engineer call out being promised (hopefully they'll turn up). Virgin are great at getting you to sign up, always wanting you to upgrade your package and telling you how "valuable" you are but if you got an issue, forget it. You're going to need hours of your time and lots of patience. Servicing existing customers? Yeah right ....