Thank you for sharing your experience with us.

We’re sorry to hear that the print plate isn’t performing as you hoped, even after carefully washing it and applying glue. Since you’ve already tried the basic cleaning steps, we’d recommend opening a technical support ticket with us. This way, our team can take a closer look at your case and suggest more advanced troubleshooting methods to improve your print results.

Here is the link to create a technical ticket:
https://bambulab.com/en/my/support/tickets/create?from=1

We’ll do our best to help you get the performance you’re looking for.