Bambu Lab Reviews 

107,251
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 79,616 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and their ease of use, noting quick setup and intuitive software. Many people highlight the fast and reliable delivery service, appreciating how quickly their orders arrive. The overall user experience is frequently described as exceptional and highly satisfying. However, some customers noted occasional issues with the ordering process, such as website difficulties or slow order confirmation, and experienced significant delivery delays, with orders sometimes taking much longer than expected or being marked as delivered prematurely. Additionally, some reviewers were not happy with the quality of certain replacement parts or specific product models, citing durability concerns.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, ease of use, and overall... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast and reliable... See more

Quality

People report positive experiences with quality, with many reviewers praising the impressive build quality,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and quick setup for printing.... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many praising fast processing and delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I manage an additive facility in a larger manufacturing company, we have many types and sizes of 3D printers.EOS, HP, Formlabs, Markforge, Prusa and Bambu. I just bought a Bambu H2S with AMS for... See more

Rated 5 out of 5 stars

I think your online ordering, billing, and checkout process needs some work. I inadvertently created five orders, which caused problems when I tried to check out with Klarna. As a result, I h... See more

Rated 5 out of 5 stars

Had a good experience shopping for a printer the last couple weeks. Really interested but just couldn't bring myself to pay the price the in the end. Maybe next sale! Sounds like you have a great p... See more

Rated 5 out of 5 stars

Fast delivery. Packaging is very well designed. My second printer arrived with significant damage to carton box but foamed inlays still protected the printer. Assembly and setup is very easy. O... See more


Company details

  1. Electronics Store

Written by the company

Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

107K reviews

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4.5

All reviews

(107,251)

93,779 reviews in the last 12 months

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Rated 5 out of 5 stars

Always excellent

Always excellent. Super fast dispatch and delivery! Well packaged and no damage to items, even though box was quite heavy with all the filament I purchased on sale. This is a wonderful company to deal with. Highly recommended.

8 July 2026
Rated 5 out of 5 stars

Bambu Labs P2S

I got my p2s for my birthday. The setup and academy education is excellent. I'm off to a good start and enjoying learning how to use the design tools and build many useful thinngs

9 July 2026
Rated 1 out of 5 stars

£800 printer arrived 3 days late

£800 printer arrived 3 days late, on its side, handle ripped out of one side and boot marks all over it. Almost a week later still fighting with them to get a replacement sent out - so far refusing to replace it! Horrendous customer service

20 July 2026
Rated 1 out of 5 stars

Company will not let you return items…

Company will not let you return items even when everything qualifies for a return under their policies. Don't bother buying their filaments as they will not allow you to return them. There are plenty of 3rd party vendors that have higher quality filaments at lower costs. Want more color selections at a lower cost? Go 3rd party. Don't bother with bambu filaments.

22 July 2026
Unprompted review
Rated 3 out of 5 stars

The product was in good state

The product was in good state, arrived on time, I think the extra payment (insurance) to make the product get in good condition is off the chart, because we have already paid for the shipment.

20 July 2026

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