Honestly the support,prompt and kind assistance I received from zinc was massive.They respond immediately,calm and friendly with solutions to every situation.Great staffs thank you Zinc. I rate Zinc s... See more
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⭐⭐⭐⭐⭐ I had a great experience with Zinc Work and really appreciate all the help and support they provided me. The team was very helpful, professional, and supportive throughout the process. They t... See more
Company replied
The background check by Zinc took so long to process that the work opportunity I applied for was no longer available.
Tbh it is the worst. I was employed in UK before and went through all screening process. They could email my previous employers in Turkey without any problems but Zinc had a systemic problem. Eve tho... See more
Company replied
Company details
Written by the company
Going through a background check can feel like an endless waiting game. Zinc is built to change that. Zinc is an automated background checking platform designed to make the process as smooth and stress-free as possible for you. From the moment your employer sends you a check request, you'll know exactly what's needed, what's happening, and when to expect results. No chasing, no confusion, just clear, real-time updates every step of the way. We handle document collection digitally, verify your employment history directly with the HMRC, and keep everything moving so there are no unnecessary delays. Most checks that used to take days now take minutes. Zinc is SOC 2 and ISO 27001 certified, so you can trust your personal information and data is always handled with care. If you've recently completed a background check through Zinc, we'd love to hear about your experience. Your review helps us keep improving and helps other candidates know what to expect.
Contact info
1 Mark Square, EC2A 4EG, London, United Kingdom
- contact@zincwork.com
- zinc.work
3.4
Average
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very slow service
The background check by Zinc took so long to process that the work opportunity I applied for was no longer available.
4 November 2026
Unprompted review
Zinc made their request very…
Zinc made their request very understandable with examples as aguide.
4 November 2026
Unprompted review
Korisnička služba je bila stvarno brza…
Korisnička služba je bila stvarno brza i ljubazn
4 November 2026
Unprompted review
I think the way zinc works is very…
I think the way zinc works is very professional
2 November 2026
Unprompted review
Honestly the support,prompt and kind…
Honestly the support,prompt and kind assistance I received from zinc was massive.They respond immediately,calm and friendly with solutions to every situation.Great staffs thank you Zinc. I rate Zinc services five stars from Nnamdi Ekeocha.
2 November 2026
Unprompted review
Love the service.I faced an issue and…
Love the service.I faced an issue and Jers took care of it like a true professional.I am very satisfied.
31 October 2026
Unprompted review
Reply from Zinc
Hi Olive,
Thank you very much for sharing your experience.
It is great to hear that Jers was able to assist you in a professional manner! Your kind feedback has been shared with them.
Kind regards,
Demi
Customer Success Team Manager
Jas responded to me on a Sunday
Jas responded to me on a Sunday! They were friendly and helpful, I didn't expect such prompt support.
1 November 2026
Unprompted review
Reply from Zinc
Hi Samantha,
Thank you very much for your review.
I am glad to hear that the support exceeded your expectations and that you found them to be friendly and helpful. This has been shared with Jas!
Kind regards,
Demi
Customer Success Team Manager
The customer service was really fast…
The customer service was really fast and nice.
2 November 2026
Unprompted review
Reply from Zinc
Hello Chisom,
Thank you very much for your review.
It is great to hear that you found our Customer Success team to be fast and nice. We appreciate your kind feedback.
Kind regards,
Demi
Customer Success Team Manager
Really like how fast they resolved my…
Really like how fast they resolved my issue.
30 October 2026
Unprompted review
Reply from Zinc
Hello,
Thank you for sharing your experience with Zinc.
I am glad to hear that our Customer Success team were able to swiftly resolve your issue!
Kind regards,
Demi
Customer Success Team Manager
Good customer service
They were able to respond quickly to resolve my account issues
30 October 2026
Unprompted review
Reply from Zinc
Hi Gabriel,
Thank you very much for your review.
I am pleased to hear that our Customer Success team were able to assist.
Kind regards,
Demi
Customer Success Team Manager
Customer service was great
Customer service was great. I'll see how everything goes then I can rerate. For now I got the help I needed so cool 😎 cheers
29 October 2026
Unprompted review
Reply from Zinc
Hi Barbara,
Thank you very much for your review!
I am pleased to hear that you received great support from our Customer Success team.
Should you require any further assistance, please reach out to us via live chat or email at contact@zincwork.com, and we will be happy to help.
Kind regards,
Demi
Customer Success Team Manager
Quick reply is one thing that makes…
Quick reply is one thing that makes Zinc stand out more than any other company. Their customer service skills are one of the best I've ever seen.
28 October 2026
Unprompted review
Reply from Zinc
Hello,
Thank you very much for sharing your experience with Zinc.
We pride ourselves on providing an efficient and supportive service, so I am pleased to hear that your experience was a great one.
Kind regards,
Demi
Customer Success Team Manager
Reply from Zinc
Hi Ravi,
Thank you very much for your review!
Kind regards,
Demi
Customer Success Team Manager
Reply from Zinc
Hi Coco,
Thank you very much for sharing your experience with Zinc.
I am pleased to hear that you received helpful support from our Customer Success team.
Kind regards,
Demi
Customer Success Team Manager
I received excellent support from James…
I received excellent support from James who helped me correct a login mistake I had made.
The site instructions were easy to follow too.
26 October 2026
Unprompted review
Reply from Zinc
Hi Richard,
Thank you very much for sharing your experience with Zinc.
Your feedback has been shared with James, who was glad to help you!
Kind regards,
Demi
Customer Success Team Manager
Reply from Zinc
Hi Pawel,
Thank you very much for your review. I am pleased to hear that you had a positive experience with Zinc for your background checks.
Kind regards,
Demi
Customer Success Team Manager
Reply from Zinc
Hi Hernan,
Thank you very much for your review! I am pleased to hear that you found our platform easy to use.
Kind regards,
Demi
Customer Success Team Manager
Their background checks take longer…
Their background checks take longer than the stipulated period
24 October 2026
Unprompted review
Reply from Zinc
Hi Victor,
Thank you for sharing your experience with Zinc.
Our current turnaround time for a criminal check in your location is 7 days, and I can see that yours fell slightly outside of this average. I am sorry for any inconvenience that this may have caused.
Your background checks have since been completed. Please reach out to us via live chat or contact@zincwork.com should you have any queries.
Kind regards,
Demi
Customer Success Team Manager
Very good experience
The only thing that was not clear is wether you can use previous job DBS checks, but found everything else all good.
22 October 2026
Unprompted review
Reply from Zinc
Hi Deborah,
Thank you for your review and for your feedback.
This is possible for certain DBS requirements, but it depends on what your current or prospective employer needs.
Should you have any further queries, feel free to reach out to contact@zincwork.com or speak with us via live chat.
Kind regards,
Demi
Customer Success Team Manager
It was a good experience with zinc.
17 October 2026
Unprompted review
Reply from Zinc
Hi Prashant,
Thank you very much for your review. I am pleased that you had a good experience with Zinc for your background checks.
Kind regards,
Demi
Customer Success Team Manager
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