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Vintage.com Reviews 

4,469
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

I liked the process: - label quickly provided, - frequent feed-back on status through multiple channels, - detailed explanations on how it will work and who will do it, etc., all on a ver... See more

Rated 4 out of 5 stars

Nearly the whole process was very easy, fast, regularly supervised via email and Whatsapp and ended in my case in a very positive result. Only the time til the money has been credited to my account la... See more

Rated 5 out of 5 stars

First of all, I wasn't sure about this site because I didn't know it. But I decided to try it and all I can say :is : satisfaction on everything ! The short delay, the phone calls if needed, the es... See more

Rated 4 out of 5 stars

Communication and the transaction were quick and straightforward. I had expected a slightly higher price, but I agreed to the sale anyway. Everything was handled very professionally and I was not pres... See more

Company details

  1. Appraiser

About Vintage.com

Written by the company

The simple, trusted way to sell your unwanted valuables.

More than 1 million customer boxes processed across Europe and the UK.

1. We buy your old items all in one go

2. FREE postage and returns, with box protection

3. A fair, no-obligation offer within 7 - 14 days

4. Hassle-free from start to finish

Vintage.com offers a simple way to turn unwanted and unused antiques, valuables and collectables into money. Request your free postage pack and we’ll send you a brochure and prepaid postage labels.

Fill a sturdy box with the items you’d like our experts to consider, then send it to us for free. Your box is tracked and protected throughout its journey with us.

Once your box arrives, we'll keep you updated while our category specialists appraise everything, then make one fair, no-obligation offer for the whole box. Accept and we’ll pay the money directly into your bank account. If you decide not to, we’ll return your items free, tracked and protected.

Want some practical advice that could help you make more? Call our friendly customer service teams across Europe for free, Monday to Friday, 9am–5pm.

Belgium: +32 800 54365

Netherlands: +31 800 020 0076

Germany: +49 800 000 6363

Italy: +39 800 961 601

Spain: +34 900 838 472

France: +33 801 27 10 02

Austria: +43 6604 009699

About Vintage.com

Written by the company

We're proud to be your #1 online platform for selling preloved vintage items in bulk. With a team of 200+ vintage and antique experts, our specialists are able to bring you a free and convenient decluttering service.

Contact info

Promotion box for Vintage.com

Get your free postage pack!

Join over 300,000 happy customers today

4.1

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

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Replied to 82% of negative reviews

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4.1

All reviews

(4,469)

3,613 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple, quick payment

Clear advice about what and how to pack my things.
Very easy to use.
Quick estimate and good value. Payment as proposed and within 2 days

3 September 2026
Unprompted review
Rated 4 out of 5 stars

Communication and the transaction were…

Communication and the transaction were quick and straightforward. I had expected a slightly higher price, but I agreed to the sale anyway. Everything was handled very professionally and I was not pressured into the sale in any way.

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Its very easy to manage it

Its very easy to manage it and the payment came immidiatly. One Star less because of not knowing how you found the sum , it stays unclear. But over all its ok and we saved it from the garbage

1 September 2026
Unprompted review
Rated 3 out of 5 stars

Everybody must live, provided gains are fare for both parties :)

I liked the process:
- label quickly provided,
- frequent feed-back on status through multiple channels,
- detailed explanations on how it will work and who will do it, etc.,
all on a very pleasant tone, making you feel at ease.
I didn't like:
- the amount offered (of course :) )
- the complete opacity on how the offered price was built, which makes one a bit suspicious (that's human nature!)
Still waiting to receive the money (it takes more than a full month (probably due to holiday period) but I didn't lose hope (yet).
Still, I will probably do it again sometimes: it's better to free storage space at home and get something (even if not much) in exchange than the opposite!

31 July 2026
Unprompted review
Rated 4 out of 5 stars

An easy way to get rid of old stuff

Nearly the whole process was very easy, fast, regularly supervised via email and Whatsapp and ended in my case in a very positive result. Only the time til the money has been credited to my account lasted four days, which made me feel a little bit uneasy. But in the end everything was excellent.

28 August 2026
Unprompted review
Rated 4 out of 5 stars

Thank you Vintage Team

The communication was smooth and direct, the shipping process was also smooth and easy to fulfill and the response was quick. I had a wish to know how my "vintage treasures" were appraised, like a list of the appraisal, but all in all the value offered was quite right, these were just lying inside my "treasure box" as "dead cash". Thank you vintage team for valuing them!!!

24 August 2026
Unprompted review
Rated 1 out of 5 stars

Practice bordering on unethical and dishonest

I sent 35 items and an inventory list to vintage using their prepaid shipping sticker, that was very smooth. 6 days later I received the information that my box was received and that I would have an offer within 7 days. Then I received a succession of emails informing me that I would be contacted within 2 -3 days. August 13, I received the offer of 64€ for my items. I had included vintage sunglasses from Celine,, Tom Ford,2 aviator glasses from Ray Ban, a necklace and 2 pairs of earrings from APM, leather purses from Zadig&Voltaire, Lancel, Cole Haan and Baldinini, 3 watches: Michael Kors, Guess and Kenneth Cole, a wallet by Sezane, 2 pairs of silver and authentic turquoise earrings from Harpo, an iPad, a Bose speaker , just to name a few. On the Vinted platform I found the same meteor necklace I sent to Vintage.com listed at 120€, the Tom Ford glasses at 200€, the Michael Kors watch at 40€ and Céline’s sunglasses at 115€. I sent a reply by email to Vinted.com with this information along with screen shots with prices the same day. I was contacted 6 days later not with an apology or explanation or new offer, but with a reminder that they
were still waiting for my response. I finally received my items back, the inventory was intact. Of course I expected a significantly lower total amount than if I had sold on other platforms due to the overhead , shipping, personnel, printing etc. Costs, but 64€ is totally inappropriate as I found many of the same single items being sold for more than the total amount vintage.com was offering. All in all the experience was a total waste of time and effort on my part, and their estimation bordering on unethical and dishonest. I highly recommend to stay away.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

First of all

First of all, I wasn't sure about this site because I didn't know it. But I decided to try it and all I can say :is : satisfaction on everything !
The short delay, the phone calls if needed, the estimation ( more than I had expected even if not the real value) : everything went smoothly and fast. And even the payment arrived very quickly.
The only thing : I would have appreciated a detailed estimation.
Altogether a very good experience which I will probably renew. I.know trust them and thank them.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Camera etc sale

The communication was fast and reliable.
Everything worked well and was easy to understand.
Definitely to be recommended.

18 August 2026
Unprompted review

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