Vanwise  Reviews 

254
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

From the beginning to the end, Anan and the rest of his team, including Zsolt and Darren were excellent. The finance team at Oodle that sorted the finances out were top class! The communication and th... See more

Company replied

Rated 5 out of 5 stars

Recently purchased some new vans and have to say from start to finish this was an incredibly pleasant experience with the staff not being pushy plus HUGE stocks of many different vans that was perfect... See more

Company replied

Rated 5 out of 5 stars

Super impressed by Vanwise. Easy process to buy from start to finish, very knowledgeable staff, van was a great price, super friendly guys and they actually went over and above to collect us from the... See more

Company replied

Rated 4 out of 5 stars

Purchased a new 2022 plate Double Cab Ford Transit Custom van from Vanwise Harlow yesterday in part exchange with my older van, after being let down by another dealership. Salesmen Taj and Finance M... See more

Company replied

Company details

  1. Motor Vehicle Dealer
  2. Car Dealer
  3. Used Truck Dealer

Written by the company

We want to make it easier than ever to seek out the vehicle you want - you can search for, find, buy, and even finance your next used vehicle online. Our website features our current vehicle selection of panel vans, minibusses, pick-ups, and tipper vans - all available at a great price. We make sure of this by getting the best deal when we buy a van, and pass the saving on to you. Every used vehicle undergoes a 128-point mechanical inspection by an independent AA technician before making it to our showroom floor. What's more - they come with a three month AA warranty, with the option to extend this for further three years.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

254 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(254)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Alex and David made…

Great service from Alex and David made everything easy and straightforward

22 June 2026
Unprompted review
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Reply from Vanwise

Dear Mr Cox,

Thank you very much for taking the time to leave such a positive review.

We are delighted to hear that Alex and David made the process easy and straightforward for you. Providing excellent service and ensuring a smooth experience for our customers is always our goal, so it's wonderful to know that they delivered this for you.

Your kind feedback will be shared with Alex and David, who will be pleased to hear your comments.

Thank you again for choosing us and for placing your trust in our team. We truly appreciate your support and look forward to assisting you again in the future.

The Vanwise Team

Rated 5 out of 5 stars

Alex provided a Great experience

Alex provided a Great experience
Very helpful

20 June 2026
Unprompted review
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Reply from Vanwise

Hello Matthew Richardson,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new vehicle, and drive safely!

Best Wishes,
Vanwise Team

Rated 1 out of 5 stars

Terrible experience

Terrible experience , van sold to me with flat battery bald tyre trim hanging off bad paint work repairs allready took the van back once and have to take it back again due too passenger door not shutting properly windscreen looks like it’s been fired at passenger wind mirror not retracting properly engine making funny noise

9 May 2026
Unprompted review
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Reply from Vanwise

Hello Paul Richardson,

We truly regret to hear about your dissatisfaction and understand your frustration. Our management team is reviewing your case, and we remain committed to working toward a fair resolution.
Please reach out to our team directly at contact@vanwise.com , and we will do our best to assist you.

Kind Regards,
Vanwise Team

Rated 5 out of 5 stars

Alex’s service was outstanding…

Alex’s service was outstanding throughout the process.
Very friendly and helpful. The atmosphere was great.

19 May 2026
Unprompted review
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Reply from Vanwise

Hello Yusuf Badarudeen,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new vehicle, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Brilliant service from the lovely Alex…

Brilliant service from the lovely Alex on reception. Couldn’t Ask for better service

28 April 2026
Unprompted review
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Reply from Vanwise

Hello Mr Lacey,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new vehicle, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Found enrika at vanwise extremely…

Found enrika at vanwise extremely helpful. Would recommend to anyone

13 February 2026
Unprompted review
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Reply from Vanwise

Hello John,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new vehicle, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Enrika was quick and efficient with…

Enrika was quick and efficient with handover. Irfan was great with finding us a van

30 January 2026
Unprompted review
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Reply from Vanwise

Hello Paul Smart,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new van, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Great experience with Vanwise company

Great experience with Vanwise company. I purchased multiple commercial vehicles and everything went very well.

Special thanks to Irfan and Enrica for excellent communication, responsiveness, and overall professionalism. The whole process was smooth and well-organized.

Highly recommended!!!

23 January 2026
Unprompted review
Vanwise  logo

Reply from Vanwise

Hello Vaidas Gruzdys,

Thank you very much for taking the time to share your thoughts and provide feedback. Your input is extremely valuable to us, and we sincerely appreciate your willingness to share your experience.

Enjoy your new vehicles, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Enrika was extremely helpful and…

Enrika was extremely helpful and attentive

8 December 2025
Unprompted review
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Reply from Vanwise

Hello Jason,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new van, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Great experience

Amazing, smooth and speedy transaction by Enrika!

5 December 2025
Unprompted review
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Reply from Vanwise

Hello A.A,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new van, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

I’ve just brought two vans from this…

I’ve just brought two vans from this dealer and the process was seamless. Can’t rate them more highly but especially Irfan and Alex who dealt with the sales of the vans. Personable and efficient service and I would highly recommend.

29 November 2025
Unprompted review
Vanwise  logo

Reply from Vanwise

Hello, Alex Tyler,

Thank you very much for taking the time to share your thoughts and provide feedback. Your input is extremely valuable to us, and we sincerely appreciate your willingness to share your experience.

Enjoy your new vans, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Great service and easy to deal with

We found VanWise online and approached them regarding a Toyota Hilux they were selling. They were not at all pushy and welcomed us to view it at their Harlow premises. They were friendly on arrival and we had a free coffee and a test drive. The truck met our needs and we bought it and Irfan arranged to deliver it for free the following week. Delivery was as planned but the truck unfortunately turned out to not be as expected. Ben the manager stepped in and offered us a refund or a replacement vehicle. They really looked after us and we now have a truck that meets our needs. Great service all round from Ben, Irfan and Alex.

19 November 2025
Unprompted review
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Reply from Vanwise

Hello, Lyn Bryant-Nichols,

Thank you for your kind words! We truly appreciate your patience throughout the process of finding the right vehicle. It’s wonderful to hear that our team was able to support you effectively.

If you have any more questions or need further assistance, please feel free to reach out.

Enjoy your new Toyota, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish thank you Alex for all you help

10 November 2025
Unprompted review
Vanwise  logo

Reply from Vanwise

Hello Adrian Folbigg,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new vehicle, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Had a wonderful experience with Vanwise…

Had a wonderful experience with Vanwise and the service provided by Enrika and Irfan

31 October 2025
Unprompted review
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Reply from Vanwise

Hello Jay Righelato,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new vehicle, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Enrika was helpful and fast with all…

Enrika was helpful and fast with all paperwork would definitely recommend

23 August 2025
Unprompted review
Vanwise  logo

Reply from Vanwise

Hello Connor,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new vehicle, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Recommend 100% and great prices.

2 August 2025
Unprompted review
Vanwise  logo

Reply from Vanwise

Hello James,

Thank you very much for taking the time to share your thoughts and provide feedback.

Enjoy your new vehicle, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Second van from vanwise would’nt go…

Second van from vanwise would’nt go any were else !

16 July 2025
Unprompted review
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Reply from Vanwise

Hello Gary,

Thank you very much for taking the time to share your thoughts and provide feedback. Your input is extremely valuable to us, and we sincerely appreciate your willingness to share your experience.

Enjoy your new van, and drive safely!

Best Wishes,
Vanwise Team

Rated 1 out of 5 stars

Do not trust this company Vanwise

Do not trust this company Vanwise
I purchased a vehicle from this company.The next day I was having problem they was a persistent burning smell coming from the Van. I tried to return the Van the next day and they refused to take the vehicle back for a refund, I have now referred my case to the motor trade ombudsman, who have tried to contact this business. And they haven't responded at all. I didn't complain to the finance company which the finance company tried to get in contact with vanwise and they are not responding.
This company are a scam, they will sell you dodgy, vehicles and not respond to any complaints.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly and very helpful

Very friendly and very helpful, especially Kelly and Irfan.
I highly recommend this dealer.

22 April 2025
Unprompted review
Vanwise  logo

Reply from Vanwise

Hello, Daniel Cocora,

Thank you very much for taking the time to share your thoughts and provide feedback. Your input is extremely valuable to us, and we sincerely appreciate your willingness to share your experience.

Enjoy your new van, and drive safely!

Best Wishes,
Vanwise Team

Rated 5 out of 5 stars

Kelly was very helpful

Kelly was very helpful . The whole process was quick and easy took the van away the same day .

18 April 2025
Unprompted review
Vanwise  logo

Reply from Vanwise

Hello Colin,

Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.

Enjoy your new van and drive safely!

Best Wishes,
Vanwise Team

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