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Thenorthtime Reviews 

8,060
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,691 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the official website is extremely clear, very easy to navigate, and makes finding helpful product details entirely seamless. People also appreciate the smooth and straightforward ordering process, noting that online transactions go through quickly without any unexpected problems or delays. However, some customers also noted that certain products stopped working quickly, experienced unexpected issues with water damage, or featured inaccurate heart rate tracking features. A few reviewers were deeply dissatisfied when items failed to function properly right out of the box or broke down entirely after a short period.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, highlighting both appealing designs and recurring... See more

User experience

Customers consistently note positive experiences with user experience, finding the website very easy to... See more

Order

Customers had positive experiences with order, highlighting a quick, smooth, and straightforward website... See more

Website

Reviewers highlight positive aspects of website, noting that the online shopping experience is smooth,... See more

Quality

Users describe mixed feelings regarding quality, highlighting both excellent craftsmanship and severe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being ex millitary I want something that is reliable and fit for purpose. This item ticks all boxes. Excellent piece of craftsmanship.

Rated 5 out of 5 stars

Ordering process was easy and straighforward and watch has been dispatched already 12 hours after order was placed.

Rated 5 out of 5 stars

The payment method being PayPal or Shop or Apple Pay made it easy and gives confidence. Would be easier if the band material is also specified.

Rated 5 out of 5 stars

Already have a viper XL but wanted the pro as well. So easy with PayPal to pay and great bundle deal and lifetime warranty what more do you need in a smart watch

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(8,060)

3,314 reviews in the last 12 months

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Rated 5 out of 5 stars

Simplicity

Comparing 2 different brands and realizing this is the better option, no brainer.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

NORTH TIME WATCHES NOT TRUSTWORTHY!!

Not trustworthy!! I bought 2 watches one for me and one for my lady. When I received the parcel the ladies watch was missing. I contacted North time who said the ladies watch was out of stock!! Seriously? You wait until I contact you after delivery to tell me it’s out of stock, this is not an act of a reputable retailer. If I hadn’t contacted you you would have kept my money. You then told me you had given a refund, utter lie, I had to go through PayPal to get my refund, do NOT buy from here they lie and are not trustworthy. Then I wanted to return the other watch under their 60 day NO QUIBBLE RETURNS, ha what a joke, they won’t accept this because they claim I abused the way I got my refund. If I had not gone through PayPal I would have not got my refund. I reiterate DO NOT BUY FROM HERE.

5 September 2026
Unprompted review

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