Love the watch, bought the Commander watch. Nice watch, only real issue I have in comparison to other smart watches I own is if it is away from my phone a bit long it resets entirely, time and all. Wo... See more
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AlphaGearUS is a proud American-based company that was established in Miami, FL in 2020. Our goal is to provide top-quality tactical gear and equipment to law enforcement, military personnel, first responders, and any proud hard worker! We understand the importance of having a reliable gear in critical situations and are dedicated to serving those who serve our communities.
1559 nw 79 ave, 33126, doral, United States
No recent history of asking for reviews
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Replied to 99% of negative reviews
Typically replies within 1 month
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Great watch, easy to set up, good customer service and fast delivery
Shipping took longer than expected, I didn't get the aria gold as I ordered but CSR helped me choose a aria black and it is still lovely. My husband got the Delta pro and loves it
I just received it roday. Still learning how to use it but i dont like that the screen keeps changing on its own
I received this ea
You guys are awesome. Even though my 30 day after purchase was passed you guys help me and got me a replacement. I love the chief watch. Built to last best watch I ever owned thank you
Greta watch look tough and keeps me in the loop when on the hospital floor security!
I have 4 reliable Alpha Gear watches. I love them all. Great customer service when I thought I had a problem. My problem was user error. I don't need/want another watch brand.
Reply from AlphaGear
My first purchase the watch stopped working after about 2 years. I inquired how to get repaired and was offered a replacement for $45.00 which I gladly accepted. Unfortunately the replacement watch had a flaw on the crystal. I againnotified support. They requested additional information which I provided. The response I got back was because I had gone outside the 15 day window I was no longer eligible for a replacement and had to pay another $45.00 which I gladly refused. Its unfortunate that these companies have no regard for their customers. I probably would have been a lifetime client. Of to the watch company.
Reply from AlphaGear
Scam of a company, watch is trash and the company is worse. They charge you for things that you don't receive and then don't refund the money they charge you based on shady return policies.
Reply from AlphaGear
The item looks in great condition and I’m very satisfied with it. how it feels great on my wrist.
Reply from AlphaGear
Great Deals, Style and Quality so far. The Delta Series 2 with built-in GPS was not available when I picked up the 3 for 1 deal. I was so happy with the watches, I couldn't help but add to my collection when the Delta Series 2 became available again.
Reply from AlphaGear
So far so good love the look and all it can do
Reply from AlphaGear
Good durable watch but absolutely useless customer service. The charger I got for the watch doesn’t work. They do not have a customer service number, only email. I have sent several emails regarding a new charger. I have gotten no responses. Extremely disappointed in
Reply from AlphaGear
This is my 2nd watch from alpha gear my first one lasted 4+ years , it would no long communicate with my phone and the battery wouldnt last however it was still great so I now orders the aria 2.0 and love it, except some of my messages don't appear on the screen. If is spam/sales text it comes through, if its a personal one it just says call:call . I guess that something i can deal with just alittle annoying is all
Reply from AlphaGear
Never owned a watch, but will say best purchase I've made. It's super easy to get connected and use!!
Reply from AlphaGear
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