Themobilityshop Reviews 

1,007
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company, strongly praising the exceptional overall quality and operational efficiency. Customers frequently mention the exceptionally fast shipping, noting that online orders often arrive within twenty-four hours and products match their descriptions perfectly. People also deeply appreciate the remarkably easy-to-navigate website, the wonderfully wide selection of helpful items available online, and the consistently supportive staff members. Some reviewers were not happy with occasional delivery hiccups, such as delayed collection services, missing component parts upon arrival, or specific instances where customers experienced minor frustrations and decided to take their business elsewhere.

What people talk about most

Service

People report positive experiences with service, frequently praising prompt email communication, rapid next... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the excellent products... See more

Order

Clients share positive opinions on order, frequently highlighting a smooth online purchasing process and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You had the right product and you were able to deliver it within 24 hours. This was just before Christmas and I really needed it for an elderly relative that was staying with me. I really appreciated... See more

Rated 5 out of 5 stars

The quality of the rollator is excellent and exactly what we wanted. My mother in law says there’s no comparison between it and the walking stick she was using. The only thing was that it came in part... See more

Rated 5 out of 5 stars

Although my purchase item was very small, I had no trouble at all buying it online. It was delivered a day or two later which for me was excellent. I can certainly recommend The Mobility Shop and will... See more

Rated 5 out of 5 stars

First class service from a first class Irish company. Next day delivery and very competitive prices. Very easy website to navigate and very secure payment, also customer support excellent. My 98 year... See more


Company details

  1. Mobility Equipment Supplier
  2. also in
  3. Disability Equipment Supplier
  4. Medical Equipment Supplier
  5. Wheelchair Store

Information provided by various external sources

Ireland's widest selection of Mobility Products, next working day delivery available. Why pay more? We've solutions for problems you didn't know could be soled. Order online now.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,007)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Class Accessible Service


I just want to express my gratitude and satisfaction with the service we received from the mobility shop. My daughter suffered an injury, thankfully she will be fine, but the use of the wheelchair gave her more options during her initial mending period.

A google search brought me to the website which was clear and easy to navigate. The initial order process was seamless, as were the email reminders when the rental date was coming due with the option to extend, which we did a number of times.

It really is a great service and one I would recommend to anyone in a time where their needs require it.

Yvonne

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from Beginning to End

★★★★★ **Outstanding Service from Beginning to End**

I cannot say enough good things about TheMobilityShop.ie. I rented an electric wheelchair for my 83-year-old father during our trip to Dublin, and their customer service was exceptional from my very first inquiry through the return of the wheelchair and refund of my security deposit.

Aisling, Conor, Alan, Jess, and the entire team were incredibly responsive, patient, professional, and helpful. They answered all of my questions before our trip, arranged delivery directly to our hotel and organized the courier collection afterward. When the hotel briefly couldn't locate the wheelchair after delivery, Jess immediately stepped in to help track it down.

Having the wheelchair made an enormous difference for my dad and allowed us to enjoy so much more of Dublin together. Everything worked out beautifully, and our security deposit was promptly refunded after the wheelchair was returned.

TheMobilityShop.ie provided genuine five-star service and gave me tremendous peace of mind while traveling internationally with my father. I wholeheartedly recommend them to anyone visiting Ireland who needs mobility equipment.

Thank you for helping make our trip to Ireland such a wonderful and memorable experience!

— Shannon, Las Vegas, USA

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Although my purchase item was very small, I had no trouble at all buying it online. It was delivered a day or two later which for me was excellent. I can certainly recommend The Mobility Shop and will definitely use them again. It is much easier than travelling to a conventional shop and they have a great range of products.

10 September 2026
Unprompted review

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