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TheCostumeShop.ie Reviews 

4,061
•
TrustScore 5 out of 5

4.8

Costume Store
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Review summary

Created with AI, based on recent reviews

Looking at 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that their orders often arrive the next day or even within a few hours. People also love the wide selection of costumes available for various events and state that the items are of wonderful quality. Some reviewers were not happy with receiving faulty or damaged items, and a few mentioned having to pay out of pocket for return shipping costs. A few consumers also experienced frustrating issues with incorrect sizing and felt deeply disappointed with the overall product standards on certain occasions.

What people talk about most

Delivery service

People report high satisfaction with the delivery service, often highlighting extremely fast and prompt... See more

Product

Customers consistently note positive experiences with product, highlighting that items are great value and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the items bought.... See more

Order

Clients share positive opinions on order, highlighting the smooth and stress-free online experience.... See more

Service

Customers had positive experiences with service, consistently praising the fast, reliable, and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I contacted them regarding certain items that were missing. They answered my call immediately. I felt very reassured and happy. The costumes are great and great fun shall be had with them.... See more

Rated 5 out of 5 stars

Amazing shop. Repeat customer here! Great value on costumes & each costime i have bought has been of high quality. My order arrived within 24 hours, three days quicker than I expected. I am happy t... See more

Rated 5 out of 5 stars

Great experience with the CostumeShop! I ordered stuff for Halloween a week out and they had guaranteed shipping which arrived in 3 days. Unfortunately one of the items was missing, looks like the p... See more

Rated 5 out of 5 stars

I wasn’t happy with the size and style of my first order. Reordered and accidentally ordered two. long story short the double order came and was perfect I sent back both others and within 3hrs of my t... See more

Company details

  1. #1 of 1 best companies in Costume Store

Written by the company

Ireland's Biggest Selection of Costumes & Fancy Dress Costumes. 100% Satisfaction Guarantee on all Fancy Dress Costumes! And big online Discounts. www.TheCostumeShop.ie

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(4,061)

350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Service with competency

When I contacted them regarding certain items that were missing. They answered my call immediately. I felt very reassured and happy. The costumes are great and great fun shall be had with them.
Thank you Aisling.
regards
Catherine Cooney

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Third time to buy from here

Third time to buy from here. From U.I. to checkout, the website is very easy to navigate. The delivery is down to the courier and that was within the time frame estimated. The products from The Costume Shop are of good quality. Do read the description of your item, carefully.

12 August 2026
Unprompted review
Rated 4 out of 5 stars

V prompt delivery

V prompt delivery. Well- packaged. Costume inexpensive but quality wasn’t the best - tatty seams etc. It reflects the price, I guess! I would continue to shop with The Costume Company as they have a great range of costumes across various price points. Something for everyone 🙂

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Fast and reliable service on multiple occasions. Very happy with the quality of the items bought every time. Staff friendly and helpful too.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

forgot to add delivery

forgot to add delivery, Was sent a link to pay for delivery and there was no delays in my order been sent , happy with the item as well , Great Customer service

18 June 2026
Unprompted review

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