TheCostumeShop.ie Reviews 

4,045
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 362 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredibly fast and efficient delivery service, with many orders arriving next day or sooner. People frequently highlight the high quality of products, especially costumes, noting their excellent condition. Reviewers also commend the brilliant and helpful service, describing the overall process as smooth and easy, from ordering with a great selection to efficient handling of collections and returns. Conversely, a small portion of people felt that some items arrived damaged, faulty, or of poor quality, including missing parts or torn seams. A few also experienced inconsistent sizing, with costumes not always matching described measurements.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the incredibly fast and prompt... See more

Product

Users describe positive interactions with product, consistently expressing satisfaction with the quality and... See more

Quality

Reviewers mention positive feedback about quality, with many consistently expressing satisfaction with the... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of online ordering and prompt... See more

Service

Customers had positive experiences with service, consistently describing it as fast, reliable, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing shop. Repeat customer here! Great value on costumes & each costime i have bought has been of high quality. My order arrived within 24 hours, three days quicker than I expected. I am happy t... See more

Rated 5 out of 5 stars

Great experience with the CostumeShop! I ordered stuff for Halloween a week out and they had guaranteed shipping which arrived in 3 days. Unfortunately one of the items was missing, looks like the p... See more

Rated 5 out of 5 stars

I wasn’t happy with the size and style of my first order. Reordered and accidentally ordered two. long story short the double order came and was perfect I sent back both others and within 3hrs of my t... See more

Rated 5 out of 5 stars

Spooktacular service! Aisling was absolutely amazing—so friendly and super helpful from start to finish. She made finding the perfect costume a total treat (no tricks here!). The quality was fang-tast... See more


Company details

  1. #1 of 1 best companies in Costume Store

Written by the company

Ireland's Biggest Selection of Costumes & Fancy Dress Costumes. 100% Satisfaction Guarantee on all Fancy Dress Costumes! And big online Discounts. www.TheCostumeShop.ie


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(4,045)

360 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery . Great comunication . Excelent service . Too bad the product is made of sinthetic . But i think should be ok for few times .

26 February 2026
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience ordering from this shop. Quick delivery to the UK. Arrived in 3 days ready for Valentines day. Delivery is not cheap. So much great variety and the quality was good. I'll be buying from them again.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Super fast Delivery

Had ordered a Christmas present from another site that was due before Christmas. No sign on the 23rd so ordered from the costume shop and couldn't believe it when it arrived on the 24th. Will only be ordering from them in future. My daughters Christmas was made.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend The Costume Shop

Highly recommend The Costume Shop. Customer service is excellent. Was let down by Amazon (for my daughter’s costume) and The Costume Shop came to the rescue, delivering in less than 24 hours after order.

29 January 2026
Unprompted review

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