A huge thank you to the customer service team! They were extremely kind, professional, and efficient throughout the whole process. We had quite an intense email exchange, and they truly went abov... See more
Company replied
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Review summary
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You need to tell the user that the signature will be printed higher in the document. The user can then move it to the proper location. Another thing: I accidentally subscribed to your service becau... See more
Company replied
After (too many) emails back-and-forth, and rebuffing multiple sales attemps to get me to subscribe to a service I made clear I did not need, my account was credited. If not for the aforementioned, I... See more
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I was unaware that I had signed up to a monthly subscription as it was not at all clear However my money was refunded after contacting the customer service team
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4.3
Excellent
37K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Prompt and courteous response.
23 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so pleased to hear that you found our response prompt and courteous.
We look forward to assisting you again in the future!
Everything about my experience was…
Everything about my experience was great. Thank you very much for the support staff.
23 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you so much for sharing your positive experience with us. We're delighted to know that everything went great for you and that our support team made a difference.
We truly appreciate your kind words!
Reply from Thebestpdf
Dear Perera,
Thank you for your kind review! It's wonderful to hear that you found TheBestPDF easy to use.
We appreciate your support and look forward to serving you again.
great customer service
The response was fast throughout all the emails. I got what I asked.
21 July 2026
Reply from Thebestpdf
Dear Rotem,
Thank you for your kind words! We're so glad to hear that you found our customer service responsive and that we could assist you effectively.
We appreciate your support and are here whenever you need us.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive experience with TheBestPDF. We're delighted to hear that the process was easy for you and that you'd highly recommend us.
We truly appreciate your support!
Really quick and efficient customer…
Really quick and efficient customer service and resolved my issue well.
23 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so pleased to hear that our customer service team was able to assist you quickly and efficiently, resolving your issue to your satisfaction.
We truly appreciate your feedback and support!
THE WORST SYSTEM EVER!
THE WORST SYSTEM EVER!
It works terribly. Whatever task you give it within its available options (converting, editing, compressing PDFs), it produces VERY POOR-QUALITY results, awful translations, and, as if that weren't enough, they charge you (and basically steal) €40 by claiming you have a free one-week trial, which is a complete LIE.
PLEASE DO NOT USE IT. DON'T FALL INTO THE TRAP — IT'S A SCAM!
And don't even try contacting customer support, because that simply doesn't exist in this company.
13 July 2026
Unprompted review
Reply from Thebestpdf
Dear Gervasio,
We can see this has been a difficult experience, and we’re sorry to hear your expectations were not met. Your feedback about the quality of the PDF tools and concerns about the trial charges are important to us.
Please reach out to us at social@thebestpdf.com so we can review your case and assist you further.
Kind regards,
TheBestPDF Team
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind review! We're so pleased to hear you're happy with TheBestPDF.
We truly appreciate your support and look forward to serving you again.
Reply from Thebestpdf
Dear Sharon,
Thank you for your kind words and support! We're delighted to hear that you found TheBestPDF fast and good, and that it met your expectations.
We truly appreciate your feedback and look forward to serving you again!
Excellent support
22 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! It's wonderful to hear that you found our support excellent.
We appreciate your feedback and look forward to assisting you again in the future.
Pretty good
23 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so pleased to hear you had a positive experience with TheBestPDF.
We appreciate your support and look forward to serving you again.
nice i love it
23 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! It's wonderful to hear that you had such a positive experience with TheBestPDF.
We truly appreciate your support!
its fast and easy
23 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear that you found TheBestPDF fast and easy to use.
We appreciate your support and look forward to serving you again.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so pleased to hear that you found our team's assistance helpful and appreciated the quick responses.
We’re always here to support you whenever you need us.
Excellent Customer Support
I called to cancel my subscription. Not because I wasn’t happy with the product, it worked just fine. I downloaded a trial version on my iPad for a one time use, and forgot to cancel the subscription.
Support offered me a wonderful long term deal to keep the subscription. I declined because I’ve used a different product on my laptop and desktop computers for over a decade, and I don’t need that capability on my iPad.
22 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your experience with us. It's great to hear that you found our customer support excellent and that the product worked well for your needs. We completely understand your decision and appreciate you giving TheBestPDF a try.
Wishing you all the best, and we're here if you ever need us again in the future.
The automatic renewal is disappointing.
I think the service is good overall. However, I believe it should be much clearer that the subscription will automatically renew and you will be charged unless you cancel before the free trial ends.
22 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your thoughts with us. We understand your concern about the clarity of the automatic renewal for subscriptions.
Your feedback is important, and we will review how we communicate this information to improve transparency. If you have further questions or need assistance with your account, please contact us at social@thebestpdf.com.
Best regards,
TheBestPDF Team
Easy fast cheap
22 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind review! We're so pleased to hear that you found your experience with TheBestPDF to be easy, quick, and affordable.
We appreciate your support and look forward to serving you again.
My opinion was this site is a scam..
My opinion was this site is a scam... I tried to translate a PDF document. This result pop-up from google search: ,,Translate PDF — Try Free | Try Free PDF translator” link to thebestpdf.com Thinking about a free try - Uploaded the file, choose languages, press translate. Surprise, 0.95 EUR payment... Ok, not big money, paid and press download... Final surprise - EXACTLY the same file, without any word translated. Watch out!
23 July 2026
Unprompted review
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so pleased to hear that you appreciated the professional customer service.
We look forward to continuing to support you.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind review! We're so pleased to hear that you found the system fast and efficient.
We appreciate your support and look forward to serving you again.
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