The talk therapy has been very useful. The flexibility of video chat allows a chaotic life to carry on while still doing brain maintenance. Any grievance I might have, albeit it minor,is scheduling. T... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The ease of access for psychiatric care is a huge benefit to patients in rural, underserved areas. It's a phenomenal service. The overall company, however, does seem to be plagued by over utilization... See more
Company replied
My therapist is great. She's well ☺️ informed, keeps me focused on my goals, and asks for input so she knows we're both communicating well. The only reason it's not a 5-star is that sometimes getting... See more
Company replied
The app has some issues getting audio and visual to work, but otherwise a wonderful way to get therapy when needed. I've been using this app for over a year. I've seen three different therapists till... See more
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Company details
Written by the company
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week. Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Contact info
622 3rd Ave, 10017, New York, United States
- talkspace.com
4.4
Excellent
2K reviews
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if i could rate this 100/100 stars i…
if i could rate this 100/100 stars i would!!! love my tee sessions!!!!
3 September 2026
Unprompted review
Reply from Talkspace
We are so happy to hear you love your tee sessions! We appreciate your wonderful feedback.
My therapist is amazing and talkspace…
My therapist is amazing and talkspace is so affordable and easy to navigate
3 September 2026
Reply from Talkspace
We're so happy to hear that you find your therapist amazing and our platform affordable and easy to navigate. It's wonderful that you're having such a positive experience!
Reply from Talkspace
We're so glad to hear that your therapist provides excellent listening and valuable advice. Thank you for sharing your positive experience with us!
Great therapist
2 September 2026
Reply from Talkspace
Thank you so much for your feedback. We're happy to hear you are happy with your provider.
This app is really helpful
This app is really helpful bc I was able to actually find a therapist that was able to help me after years of therapy. It’s affordable and they let you pick your time and you schedule yourself in your therapist’s open slots
2 September 2026
Reply from Talkspace
We're so glad to hear that our app has been truly helpful in finding a therapist who could assist you after years of searching. It's wonderful that you find the service affordable and appreciate the flexibility in scheduling your sessions.
Just having great people on your…
Just having great people on your platform! Very passionate about their jobs and providing a service.
30 August 2026
Reply from Talkspace
We're so glad to hear our team's passion for service made such a positive impression on you. Thank you for your kind words!
Life is life and sometimes it goes…
Life is life and sometimes it goes crazy. I had an appointment scheduled and had to reschedule it. had about 54 minutes until it began but I waited to cancel to see if my schedule cleared. Instead of being able to speak with someone in regards as to why I waited to see if I could still take the slot, they charged 125 straight even though I had insurance. Life happens and this company is all automated and doesn't care when it comes to customer service. If you have a very busy and fluctuating schedule, I would not recommend this company.
2 September 2026
Unprompted review
Reply from Talkspace
We appreciate you sharing your experience regarding the rescheduling process and the associated charge. We understand that life can be unpredictable, and we regret that our automated system did not allow for a more flexible resolution in your situation. We are reviewing our policies to better accommodate fluctuating schedules and ensure a more human-centered approach.
My therapist is always easy to reach
My therapist is always easy to reach, either via text or video appt. And the app is easy to navigate.
27 August 2026
Reply from Talkspace
We're happy to hear that your therapist is easily accessible and that our app is simple to navigate. We appreciate your feedback.
Your best fit awaits
The retinue of providers TalkSpace employees are highly qualified and effective practitioners. The app makes scheduling easy, and the reminders are especially helpful. Hyperlinks and telecomm features are reliable and clear. TalkSpace exceeded my expectations.
27 August 2026
Reply from Talkspace
We're so thrilled to hear that our providers are highly qualified and effective! It's wonderful that you find the app's scheduling and reminders helpful, and that our telecommunication features are reliable. We're delighted to have exceeded your expectations.
Compassionate and wise
My therapist listens to my concerns and is compassionate and thoughtful. I feel completely heard and respected. I have no doubt that my mental health is in very good hands with my therapist. He is incredibly smart and offers wise insight and great suggestions.
18 August 2026
Reply from Talkspace
We're so pleased to hear that you feel completely heard and respected by your therapist. It's wonderful that you find their insights and suggestions so valuable for your mental health.
I've had multiple therapists... this one is the best!
I've had multiple therapists throughout my lifetime, but this is the first therapist who has actually helped. She is amazing. I've been with Talkspace for over 2 years now, and I've made huge progress. I highly recommend them.
26 August 2026
Reply from Talkspace
We are so happy to hear that you've made such significant progress with your therapist over the past two years. It's wonderful to know that you've found the support you needed. Thank you for your high recommendation!
Love it here!
This has been the best platform since I first decided to start therapy in 2020. I have a great therapist who has supported me from my lowest moment to now a well thriving life.
27 February 2026
Reply from Talkspace
We are so incredibly happy to hear about your journey and the positive impact your therapist has had on your life since 2020. It's wonderful to know you're thriving!
Reply from Talkspace
We are so happy to hear you find our platform to be the best! Thank you for your wonderful feedback.
Would recommend Talkspace to anyone
How my therapist was chosen for me is unbeknownst but she is what makes me want to schedule another session each time one ends. She keeps me wanting to get and do better for myself.
31 July 2026
Reply from Talkspace
We're so happy to hear about the positive impact your therapist has had on you. It's wonderful that our team member inspires you to grow and improve. We appreciate your kind words!
Options
I’m thankful for the options to try different therapists and fine the one that fits. I also like the various forms of communication text face time or phone calls
22 August 2026
Reply from Talkspace
We're so glad to hear you appreciate the flexibility in choosing therapists and the various communication options we offer. Your positive feedback means a lot to us!
Auto charged YEARS later
Be prepared to be auto charged YEARS later! So many billing and customer service issues with Talkspace. Took serval horrible providers before finding a good fit, including one who told me all her problems the entire session and I was still billed for it 1.5 years later. I did find an amazing talk therapy provider, who thankfully was on another platform I could switch to because the billing department of Talkspace is a nightmare. Stay far away from signing up for anything with this company.
21 August 2026
Unprompted review
Reply from Talkspace
We are truly sorry to hear about the difficulties you experienced with our billing and customer service, as well as the challenges in finding a suitable provider. We appreciate you bringing these serious concerns to our attention. We are actively reviewing your feedback to improve our processes and ensure a better experience for everyone.
Love my therapist and the platform
My therapist is always available to take a message and quick to squeeze me in if I really need to talk to her. She is straight forward but kind. I’m very happy with my therapist and the platform.
22 August 2026
Reply from Talkspace
We're so happy to hear that your therapist is readily available and quick to accommodate your needs. It's wonderful that you appreciate her straightforward yet kind approach!
I like that the provider has a flexible…
I like that the provider has a flexible schedule at the convenience of doing virtual visits. I'm able to feel more open and still have the confidential experience.
4 August 2026
Reply from Talkspace
We're so glad to hear that our flexible scheduling and virtual visits provide you with a comfortable and confidential experience. It's wonderful that you feel more open during your sessions!
I have had great support from Talk…
I have had great support from Talk space. They have excellent therapists and psychologist on staff
24 July 2026
Reply from Talkspace
We're so glad to hear you've had great support and that our therapists and psychologists have provided excellent care. Thank you for sharing your positive experience!
Safe space & Easy to Use
There are weekly check ins. The app is great to use. I don’t feel pressured to schedule if I don’t need to. My therapist is a great communicator and makes me feel safe/heard but also challenges me in the right way.
20 August 2026
Reply from Talkspace
We are so pleased to hear that our app is great to use and that you feel comfortable with the weekly check-ins. It's wonderful that your therapist provides a safe and challenging environment for your growth.
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