T1TAN Reviews 

I entered a new card number, and when I confirmed the number, the order was automatically processed without giving me a chance to review it, which led me to enter the wrong address (which I changed along with the card). I contacted their customer service immediately—via chat, email, and WhatsApp—but received no response. Given the cost of their products, I would expect a better website and at least some basic customer service.

First of all, gloves are not true to size. Ordered same size as we use from other gloves, and the correct size as per the size chart. Son couldn't even get them on. Returned for an exchange initially. Parcel delivered to their UK address 15 working days ago, but I apparently need to wait for them to send to their Germany hub. Website says "up to 10 working days" to process returns. I've cancelled the exchange and requested a refund but they won't tell me how long I'll be waiting for that. Absolute worst service.

Bad quality, the gloves get ruined so fast and they fall into pieces

Less than 1,5 month of use and the gloves palm and fingers roam are already broken and damaged.
T1TAN Glove Expert offers 8 euro discount on their store as a cover.

Bought size 7 as per their size chart,and it is so small.Do not buy,not made true to size

Purchased expensive gloves. Used the gloves twice they deteriorated. Evri delivery on 2nd May 2026, and I started writing to the customer support around 15th May 2026, The service is atrocious and very unprofessional. They have no idea what "Private and confidential" means. Wrote to the CEO and reply from customer support, "I am replying to your email, as our CEOs, as you can imagine, are very busy". It is the first time I have encountered a CEO that is too busy having dealt with top company CEOs. £15 refund for a pair £50 gloves.

brought the gloves MAY 4TH they were left on my door step by evri on may 10th. someone stole the parcel and im trying to get a replacement or refund sent out still on 16/06/26. i was told by customer service that if evri dont respond within a week they'll refund me. 2 weeks after that date i asked what was going on and they replied we have to wait for evri to respond. feel like im just being strung along being told one thing and then another! gutted for my daughter as she used her birthday money for these gloves as hers were worn. ive had to fork out on new gloves not as good as we will buy grade a gloves elsewhere when we eventually get a refund

Very disappointed with the quality and customer service

I purchased these Titan gloves expecting better quality for the price, but after only the second use, parts of the glove already started showing issues. The silicone inserts on the back of the hand are lifting/not properly bonded, which is very disappointing for gloves marketed as premium.

I contacted Titan and provided images, but they refused a return or exchange because the protective film had been removed from the latex side. Obviously, the film has to be removed to actually use the gloves, so this response felt unreasonable.

Titan also said the glove performance would remain unaffected, but for the price paid, I expected better build quality and better support when a clear issue appears almost immediately after use.

Based on my experience, I would not recommend these gloves. Poor durability and poor after-sales support.

Customer service is TERRIBLE, don't buy from them if you need anything soon. Kids get excited the let down.

I ordered some gloves 3.5 weeks ago. I received a notification from FedEx saying the package was undeliverable and to contact the shipper, so I reached out thinking they’d just login to FedEx to confirm and send a replacement. They had me fill out a statement saying I didn’t receive it and that I checked with my neighbors though it was clear from FedEx it never even made it to my town. I filled out the form, whatever. They said they would launch an investigation. It’s been over 2 weeks and they say they haven’t concluded their investigation. What’s to investigate? The package was lost/damaged in transit as it was clearly marked by FedEx tracking. I keep going back and forth and they keep telling me they’re waiting on the investigation. Ridiculous. My son was so excited about these goalkeeper gloves, but I have to say this company has TERRIBLE customer service!

Haven’t received my order yet, but did get charged a foreign transaction fee, despite the website showing my fee on AUD. My bank tells me that it is up to the seller to state that they use an overseas bank.
When emailing T1tan I received a very rude, unprofessional reply.
They’ve lost my custom,

The worst customer support experience of my lifetime. Despite back-and-forth e-mails with the situation clearly communicated, support failed to grasp the logistics of the situation itself or offer any solution. Had to win a payment dispute to resolve this incompetence. Avoid.

We purchased T1TAN gloves for $119 specifically because of the personalization feature, as these were meant to be a special gift.
One glove was personalized correctly. The other glove was not. This confirms the personalization was submitted properly and the error occurred during production.
Customer service refunded the personalization fee but refused to send a corrected pair because the gloves had already been used in games.
Additionally, after only four games in four days on natural grass, the palms are already showing noticeable abrasion. I understand goalkeeper gloves experience wear, but at this price point, durability should reflect premium quality.
For a brand marketed as high-end and professional, both the quality control and resolution were disappointing.

These gloves did not ware out they fell apart within about 10 uses. This was 2 games and 8 training sessions. The latex ripped at the finger connection to the glove. Typically with all my other gloves the ware out with the latex getting thin on the plans and finger tips. I understand that keepers gloves are not going to be around for the whole season typically, but I usually get half a season out of gloves which is 3 training seasons and 1 game per week. These gloves destroyed them selves in only a number of uses.

Definitely do not waste your money, they don't grip that well that I would pay $17 per use.

The first pair of gloves I received was excellent, and I was very happy with them. However, the second pair I ordered was never delivered. My credit card was charged, but I did not receive the gloves or any shipping information. I have contacted support three times, and I am still waiting for assistance. VERY POOR. A SCAM.

Inferior product! Chunks missing after first use! Customer service tried to tell me that is normal! Absolutely not! In all the years my son has been a keeper, he has never had gloves deteriorate to this degree after one use! Avoid at all costs!!

If I could leave a zero review I would. I don't usually leave reviews but this one was something I wasn't going to let go. My son wore these gloves 4x and the fingers already wore out . We followed the proper care. Got alll the cleaning products recommended and they fell apart. What did Titan offer me. $10. What a joke. Don't buy these it's a scam.

Despite requesting a return and refund, acknowledged by customer support, the customer support agent claimed to send out a product exchange, which hasn't arrived in two weeks. They then sent a return label for a product I do not have and have already sent back.

Avoid this company; if you have an issue, you will have an awful time. The things you actually write to them will be ignored.

I’ve been buying my two children these gloves for a couple of years. I managed to order the wrong ones so returned them. It’s been weeks since I returned and I can’t get a response re a refund.

Best gloves I have EVER worn show comfortable even with my finger injury
I don’t feel a thing Grip is crazy. I would give it 1000 billion quadrillion stars if it was possible anyway must have products. I’m definitely getting more in the future.