Vitality Medical Reviews 

49,148
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 7,037 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process straightforward and efficient, often highlighting the user-friendly website. Many appreciated the quick and reliable delivery services, frequently receiving items sooner than anticipated. Reviewers were also pleased with the product quality and the wide variety of affordable options available at competitive prices. However, some customers experienced longer delivery times than expected and issues with order tracking or verification. Additionally, a few other people also felt that shipping costs were too high for certain lightweight items. Some reviewers also noted specific product issues, such as uncomfortable items or missing components upon arrival.

What people talk about most

Order

Users describe positive interactions with order, frequently highlighting the ease and speed of the ordering... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Price

People report positive experiences with price, often finding products at good or reasonable prices, with some... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and navigation of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love this product. Use these daily. Cons: Metal Clamp weakens very quickly. Sometimes doesn't last 2 weeks Tubing is not long enough. I physically stretch the tubing to get a bit more length.... See more

Rated 4 out of 5 stars

The web site was easy to navigate, ease to order and a follow up letter about order details and a number to call if there is an issue. now wait for package to arrive and go from there.

Rated 5 out of 5 stars

What outstanding service! I'm extremely pleased with your product. Delivery was made less than 24 hrs of my order placement! Highly recommend on every level... service, product and delivery. Thank you... See more

Company replied

Rated 5 out of 5 stars

Customer service person was excellent. She was very friendly, helpful and efficient. I placed my order she verified it, all was correct, she explained approximately when the order would arrive. Every... See more


Company details

  1. Medical Supply Store
  2. Medical Equipment Supplier

Written by the company

The leader in quality medical supplies, home medical equipment and health care products. Make Vitality Medical your first choice for purchasing discount medical supplies for you and loved ones. Fast shipping and low prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

49K reviews

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4.4

All reviews

(49,148)

6,984 reviews in the last 12 months

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Rated 4 out of 5 stars

I got exactly what I needed for an…

I got exactly what I needed for an affordable price BUT. I hate to say it…Vitality could have EASILY saved me over $8 in postage as my hospital underwear would have continently fit into a large envelope. NOT a 12”x18” cardboard box WITH packing bubbles?!?! WTAH?!!!! I will shop elsewhere next time :$

21 July 2026
Rated 5 out of 5 stars

Great experience ordering

They spoke clearly, and made sure to have everything correct. They were patient while I tried to find my number for the order and get the right reference number. Thank you Vitality for your service, product, and for taking a little bit off. That really helps. When facing health challenges it feels like you have no say over anything, and so I'm glad I was able to find the product that I wanted because the home health service no longer has it in their inventory clearly.

22 July 2026
Rated 5 out of 5 stars

I shopped 3 other of your competitors…

I shopped 3 other of your competitors for a product I use regularly, including the supplier have used for years. Your unit price, shipping charge, and delivery time beat them all in every category. You have a new customer from now on.

22 July 2026
Rated 5 out of 5 stars

cath

you have always given great service. having to always show or call doctor when my condition is that I have to use a catheter every time I go to urinate is a real bother. I do understand, though, regulations are constant so the bother is, too.

22 July 2026

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