Vedaeyer Reviews 

66
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were unhappy with their experience overall. Many people expressed deep frustration about missing deliveries, repeatedly stating they never received their purchased goods despite paying upfront. Consumers also stated that several items were completely defective, poorly manufactured, or entirely different from what was initially advertised online. Numerous individuals felt completely ignored when attempting to contact customer support regarding these unresolved delivery delays and serious product issues. Though some customers were genuinely satisfied with the helpful support team and solid item quality experienced during transactions. These happier buyers often praised smooth website navigation, a great product variety, and generally pleasant ongoing purchasing processes.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions. On one hand, many... See more

Order

Users describe ambiguous interactions with order experiences, as feedback is sharply divided. While many... See more

Website

Reviewers share mixed feedback about website usability and order management. Many consumers praise the great... See more

Quality

Clients share positive opinions on quality, highlighting robust builds and reliable performance across... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as super helpful,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Plumbing work feels more precise with the new pipe thread cutting tool. Strong build quality and clean threading results make it very useful. Great customer support too.

Company replied

Rated 3 out of 5 stars

Great selection and variety of items and home equipment. I've been ordering from Vedaeyer for about 6 months now and I always have a good experience

Company replied

Rated 3 out of 5 stars

The full view car dashcam system gives crystal clear recording from every angle and feels very reliable on the road. Installation was easy and I’m really satisfied with the overall quality.

Company replied

Rated 3 out of 5 stars

The service provided by Vedaeyer is very satisfied. We would like to buy another products via Vedaeyer online.

Company replied



Contact info

2.5

Poor

TrustScore 2.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 44% of negative reviews

Typically replies within 24 hours

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2.5

All reviews

(66)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really wanted this exercise product…

I really wanted this exercise product to work for me but when I tried it right away I thought this is going to aggravate my right shoulder(I have arthritis and a small tear) so I decided to return. When I reached out to the company, on how to return product, they refunded me 100% with no issues.

1 September 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

Great selection and variety of items…

Great selection and variety of items and home equipment. I've been ordering from Vedaeyer for about 6 months now and I always have a good experience

10 August 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team

Rated 3 out of 5 stars

Great

Great , great This buyer is great I would use them anytime and they will give great customer service.

4 August 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team

Rated 4 out of 5 stars

The product that I thought I was…

The product that I thought I was getting was nothing like it at all, but they made it right without any arguments. Super helpful Customer Service.

25 August 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team

Rated 3 out of 5 stars

It was a great way to do business with…

It was a great way to do business with Vedaeyer. It gives us a confident that all transaction will be smooth and protected. Thank you.

1 August 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again.
Customer Service Team

Rated 3 out of 5 stars

This was my first time ever on the…

This was my first time ever on the site, and I got the name from a friend. I had NO idea what I was doing or even what to expect, but team made this as easy as possible. I look forward to doing business with this shop again.

14 August 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team

Rated 3 out of 5 stars

The service provided by Vedaeyer is…

The service provided by Vedaeyer is very satisfied. We would like to buy another products via Vedaeyer online.

27 July 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again.
Customer Service Team

Rated 3 out of 5 stars

Vedaeyer is the best when it comes to…

Vedaeyer is the best when it comes to large quality purchasing you buy direct from the store at a very friendly price.

8 July 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again.
Customer Service Team

Rated 3 out of 5 stars

One of the best orders I've ever made

One of the best orders I've ever made, 100% professiona; look forward to working with you guys again.

24 July 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again.
Customer Service Team

Rated 1 out of 5 stars

Worst possible camera I ever bought

Worst possible camera I ever bought. Doesn't work. They dont respond to return requests. Worst customer service. Dont buy

29 May 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team

Rated 5 out of 5 stars

Great customer service

Had an issue with the order that was easily resolved to my satisfaction.

13 August 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

Vedaeyer always makes the process easy…

Vedaeyer always makes the process easy and professional. Any problem I have ever had was always resolved in a timely manner.

30 June 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again.
Customer Service Team

Rated 5 out of 5 stars

Received good customer service

Received good customer service. This was a small request, but it was handled professionally and expeditiously. Simple things do matter.

14 August 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

Top seller, always friendly and ready

Top seller, always friendly and ready to help where needed. goods are shipped quickly. I am more than satisfied.

13 July 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again.
Customer Service Team

Rated 3 out of 5 stars

Vedaeyer has served me to look for…

Vedaeyer has served me to look for items that do not appear in my city, at affordable prices and of good quality.

30 July 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again.
Customer Service Team

Rated 3 out of 5 stars

Service is good

Service is good; returns are easy; placing order is smooth. Overall, it's a good company.

28 July 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again.
Customer Service Team

Rated 3 out of 5 stars

Love Vedaeyer

Love Vedaeyer, so many great products here, I bought almost anything from Vedaeyer. The shipping is so fast.

6 July 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
Thank you for your great review! We’re happy you’re satisfied with our service. Your support means a lot to us, and we hope to serve you again.
Customer Service Team

Rated 3 out of 5 stars

I always order my home goods here

I always order my home goods here, great service. Delivery is very fast. I like everything. My friends also use this site.

17 June 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team

Rated 1 out of 5 stars

I ordered 3 weeks ago I didn’t receive…

I ordered 3 weeks ago I didn’t receive my order this company biggest scammer they are fraud

6 July 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

Vedaeyer is a Scam Company

On July 21, I backed out of their site before clicking on anything to process an order. However, it processed the order anyway. I tried contacting them via the phone and email. Phones were useless and it took two days for an email. First I was told the order was cancelled and I would receive a refund. Then minutes later, I was told it had shipped. On July 26, I received tracking information for a shipment sent on that day. They had five days to cancel my order and did not. Now they will not answer me to setup a return. They are a scam.

21 July 2026
Unprompted review
Vedaeyer logo

Reply from Vedaeyer

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

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