Tekworld.it Reviews 

20,294
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

The product I selected was the same that gave me over 15yrs of constant service and this was a replacement, I am very happy with the the one that has arrived, it is the same quality and excellent valu... See more

Rated 1 out of 5 stars

Item has arrived broken, the shop is not respecting return telling that I have not checked the pack up on arrival even if from outside everything looked good. Booked delivery with appointment, courie... See more

Rated 3 out of 5 stars

I purchased a washer, dryer, and refrigerator for delivery and installation. The website said that everything would arrive and be installed by July 29 at our house. BRT delivered the products to Eko... See more

Company details

  1. Appliance Store

Information provided by various external sources

Tekworld.it fondata nel 2008, è una società specializzata nella vendita di prodotti di Informatica, Elettronica, Elettrodomestici, Giochi e Telefonia su tutto il territorio italiano. Siamo in grado di assicurare ai nostri clienti il miglior prezzo disponibile al momento sul mercato ed una grande varietà e disponibilità di prodotti high-tech, grazie ad un catalogo di oltre 20.000 articoli. Le continue promozioni dedicate agli utenti registrati aggiungono inoltre ulteriori possibilità di risparmio. Tekworld offre un servizio a 360°: dai consigli pre-vendita per scegliere il prodotto giusto all’assistenza post-vendita in caso di problemi. Tekworld offre infine un’ampia gamma di servizi accessori per l’esperienza d’acquisto del cliente: configuratore PC , installazione, ritiro dell’usato e consegna su appuntamento.


Contact info

4.0

Great

TrustScore 4 out of 5

20K reviews

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Asks customers to review

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Replied to 22% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(20,294)

728 reviews in the last 12 months

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Rated 1 out of 5 stars

Disgusting company

Item has arrived broken, the shop is not respecting return telling that I have not checked the pack up on arrival even if from outside everything looked good.
Booked delivery with appointment, courier has not respected booking and just showed up when was at work, it happened for 2 days in a row, finally managed to get the item delivered on the 3rd day just to discover that the washing machine has one foot broken. Avoid if you don't want to be disappointed.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a washing machine and it…

I purchased a washing machine and it never came. I'm asking for my money back now. The truth is that either the washing machine doesn't really exist or they are too lazy and don't want to work to deliver it to me. I paid for the shipping as well. Garbage business

1 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered an oven

I ordered an oven, they emailed 3 weeks later saying out of stock, then it was supposedly shipped and from that moment, tekworld never responded to me again. No refund, no email, no oven.

Would not recommend.

2 January 2026
Rated 5 out of 5 stars

All round impressive service

I bought an induction hob from Tekworld, at a good price. It was delivered intact on the promised day, well packaged on a pallet. Their communications have been good. With other companies, one often receives endless thinly disguised marketing emails confirming your order, thanking you for your order, offering discounts on other purchases etc. None of that with Tekworld, to the point that I became concerned and contacted the help desk. A very rapid reply was forthcoming, with the information I needed. I wholeheartedly recommend.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!!!

The product I selected was the same that gave me over 15yrs of constant service and this was a replacement, I am very happy with the the one that has arrived, it is the same quality and excellent value. The delivery was very fast and ordering was also very easy.

11 November 2025
Rated 3 out of 5 stars

Engaged Customer Service, Poor Policies, Even Worse Shipping

I purchased a washer, dryer, and refrigerator for delivery and installation. The website said that everything would arrive and be installed by July 29 at our house. BRT delivered the products to Ekotruck for last mile delivery on July 24. It then took 8 emails and at least as many phone calls to finally get the products delivered to our house on August 9. Every time I would talk to Tekworld or Ekotruck the story would change on when the products would be delivered. Once they were finally delivered, the dryer was broken. I messaged Tekworld who said they would refund the dryer and 1/6 of the cost of the shipping because they didn't have the dryer any more. They wouldn't even refund a third of the shipping cost, no offer of compensation for the headache, no offer to provide a different dryer. The good part was that their customer service was responsive throughout the process and the refund was prompt. This is why I'm giving 3 stars instead of less. Will use a different company in the future though.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Thanks guys.. the product arrived safety God bless

Everything went well.... thanks guys appreciate the effort and the good job God bless

8 August 2024
Tekworld.it logo

Reply from Tekworld.it

Sappiamo quanto sia importante offrire un servizio eccellente ai nostri clienti e siamo lieti di sapere che abbiamo soddisfatto le tue aspettative. Il nostro team lavora duramente per assicurarsi che ogni dettaglio, dal momento dell'ordine alla spedizione, sia gestito con cura per garantire la massima qualità e la tua completa soddisfazione. Grazie per la tua recensione.

Rated 1 out of 5 stars

Overly complicated/ Poor quality

The dryer is overly complicated and poor quality. The Avvio/Pausa button doesn't function properly. When I push the cheap plastic where the button is, nothing happens. There is no reason a dryer needs 15 settings. There is no reason a dryer needs wifi. Connecting to wifi was difficult. Take a lesson from better and more successful companies. Customers want easy to use machines that are reliable. You need only a few settings and buttons that work when you push them. I do not recommend this product.

17 March 2024
Unprompted review
Rated 5 out of 5 stars

Prezzo da Black Friday.

Prezzo da Black Friday.
Risposte immediate.
Assistenza Top.
5 stelle meritatissime

27 November 2023
Tekworld.it logo

Reply from Tekworld.it

Sappiamo quanto sia importante offrire un servizio eccellente ai nostri clienti e siamo lieti di sapere che abbiamo soddisfatto le tue aspettative. Il nostro team lavora duramente per assicurarsi che ogni dettaglio, dal momento dell'ordine alla spedizione, sia gestito con cura per garantire la massima qualità e la tua completa soddisfazione. Grazie per la tua recensione.

Rated 5 out of 5 stars

Very good customer care

Very good customer care, specifically dealing with the courier rather than expecting me to.

13 November 2023
Tekworld.it logo

Reply from Tekworld.it

Grazie infinite per la tua recensione! Siamo davvero felici di sapere che la tua esperienza nel nostro negozio web è stata positiva. La soddisfazione dei nostri clienti è la nostra massima priorità e siamo lieti di sapere di aver superato le tue aspettative.

Rated 5 out of 5 stars

ordered and my purchase arrived quickly…

ordered and my purchase arrived quickly and packed well. No problems

10 September 2023
Tekworld.it logo

Reply from Tekworld.it

Grazie mille per la tua recensione! Siamo davvero felici che tu abbia avuto un'esperienza positiva nel nostro negozio web. La tua soddisfazione è la nostra priorità assoluta e ci fa piacere sapere che abbiamo raggiunto il nostro obiettivo.

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