Sparkasse Reviews 

They have no clue about customer service. They are stuck in 99 you can ONLY pay cash in 21 century.

Not a single day goes by without Sparkasse finding a new way to engage in systemic discrimination, institutional arrogance and blatant compliance failures.

For weeks now, formal legal cease-and-desist notices and official notifications have been served to this bank.

Their official response is TOTAL ADMINISTRATIVE SILENCE. Instead of having their legal team respond like a legitimate financial institution, they have chosen to play corporate hide-and-seek.

When we attempted to reach them via public accountability channels on LinkedIn and Facebook, Sparkasse’s response was not compliance, it was active censorship. They are literally deleting legally grounded comments and blocking victims on social media instead of providing a lawful response. Lol, imagine a major banking institution acting like a panicking teenager on social media.

The reality of doing business with Sparkasse Rhein Neckar Nord:

They freeze and hold your hard-earned money hostage without a valid judicial warrant or court order.

They actively profit off your locked assets while completely refusing to communicate with you.

They ignore official legal correspondence from attorneys and regulatory bodies.

Because of their arbitrary blockade and systemic racism, I am literally blocked from purchasing essential medical prescription glasses for my documented physical condition.

Official regulatory and legal complaints have already been escalated directly to BaFin, the Sparkassenverband (DSGV), the European Banking Authority (EBA), and international oversight authorities.

DO NOT TRUST THIS BANK WITH YOUR MONEY. They are not a secure financial institution; they act as an unlawful enforcement arm that covers up police abuse, silences victims and holds personal funds hostage.

good, but needs improvement with fast payments.

NEVER USE THIS BANK NEVER EVER.

I have been using Sparrkasse for 3 years and its the absolute SHITTIEST WORST MOST TERRIBLE bank in the world.

they never answer emails and when they do its months later, they take uncessary fees from your account all the time without telling you why they took them. I submitted a request to close my account in November emailed them and called them and they said ok. so i thought they closed the account and now in january 2 months later i find out that i have 10 EUROS minus in my account because they didnt close it in time. Also to close my account i have to pay an extra 5 Euro ?? Why ?? They never mentionned this when i opened the account, they never tell you the full fees you have to pay.
Also which is the worst part is i opened a student account and they said its 100 percent free of charges, so basically i dont pay any monthly fees until 2 years later , so normally i set up a reminder for the specific date when i have to close my account to not pay monthly fees because i wanted an account free of fees. And guess what, 1 year later only i realized that they started taking fees ???? Without even emailing me or calling me to inform me or anything, just like that they take money and you cant say anything about it. And when i called them they said its because i reached the age of 26 or something???? Even though nobody ever told me this when i opened the account at the sparrkasse store, i asked them many times to confirm are there any fees, they said no there are no fees.

Let alone the terrible customer service, i dont speak german well, so the minute they hear me talking in english they fake not hearing me and they hang up in my face just to not speak in english.

One time i needed money and i was locked out of my account and i couldnt access it for weeks and nobody in Sparrkasse wanted to fix it in time, they just keep asking you to send more and more emails and letters and phone calls, when you just want to access your OWN account and your OWN money. Unbelievable.

Anyways WORST BANK, BIGGEST SCAM.
Only use this bank if you want to throw your money out of the window every month.

Best ever bank to trust. No stress no worries no complications no too much charges 👌 sparkasse for LIFE

There is a very high lack of transparency in how products are presented. There’s always a message saying that you need to sign something to keep your account active, but in reality, with that signature they are also giving you another product that you never wanted in the first place. This has happened to me twice.

Disappointing service. Slow responses, poor communication, and no proper solution to the issue. Expected better from this bank.

Opening times are questionable for working people. Personal bank manager change frequently without consulting the customer and ask an approval or at least an opinion.

Well, my private insurance is not competent enough to consulting for me about my insurance, what he want was my money even tho I’m just Trainer in an apprenticeship position and worrying about my poverty future that I’m not enough money for me every month so I’m just want to spend a little bit money for that, he doesn’t care about my financial situation, what he wants is just interest on my insurance so he convinced me to sign the contract and now it’s too late to get out of it’s. I claimed it with customers service but they also don’t care about me as well.
Well, Sparkasse just suck what they can!

NEVER USE THIS BANK NEVER EVER.

I have been using Sparrkasse for 3 years and its the absolute SHITTIEST WORST MOST TERRIBLE bank in the world.

they never answer emails and when they do its months later, they take uncessary fees from your account all the time without telling you why they took them. I submitted a request to close my account in November emailed them and called them and they said ok. so i thought they closed the account and now in january 2 months later i find out that i have 10 EUROS minus in my account because they didnt close it in time. Also to close my account i have to 5 Euro ?? Why ?? They never mentionned this when i opened the account, they never tell you the full fees you have to pay.
Also which is the worst part is i opened a student account and they said its 100 percent free of charges, so basically i dont pay any monthly fees until 2 years later , so normally i set up a reminder for the specific date when i have to close my account to not pay monthly fees because i wanted an account free of fees. And guess what, 1 year later only i realized that they started taking fees ???? Without even emailing me or calling me to inform me or anything, just like that they take money and you cant say anything about it. And when i called them they said its because i reached the age of 26 or something???? Even though nobody ever told me this when i opened the account at the sparrkasse store, i asked them many times to confirm are there any fees, they said no there are no fees.

Let alone the terrible customer service, i dont speak german well, so the minute they hear me talking in english they fake not hearing me and they hang up in my face just to not speak in english.

One time i needed money and i was locked out of my account and i couldnt access it for weeks and nobody in Sparrkasse wanted to fix it in time, they just keep asking you to send more and more emails and letters and phone calls, when you just want to access your OWN account and your OWN money. Unbelievable.

Anyways WORST BANK, BIGGEST SCAM.
Only use this bank if you want to throw your money out of the window every month.

4 different apps for banking, next to zero functionality.

i had problem with app . could be better as a big bank in europe

I am not a german citizen, and cant speak a lick of German... the prople at sparkasse traunstein-trostberg went wa beyond and out of there way to assist me in openimg my account by them and the staff was very friendly.. had nonproblem was in and out in 30min.. signed and ready to get my life in germany started

I would really appreciate and be thankful if someone decides to not open a bank account with them after seeing these negative comments . This banks services are still in 19th century .Even for push notifications , you need to pay fee on top of bank management fee ! there is no notification on what's happening to my bank account unless i activate a account alarm service and pay for it ! I am coming from a developing country , seeing theirs app i feel like software developers in my countries are far better than developed countries .Use interface also like basic . Even though they have a language change option , it does not translate anything in the app . So if you want honest suggestion , don't open a bank account with sparkasse

Extremely bad experience with online and offline card payments. You can never be sure you will be able to pay. Confirming transactions in 2 different applications, and finally never successful. So fed up with this!

on spakese neuehaus rude staffif you miss two apointments becouse of the job they reject you,well done sparkase you have ridicolus staff in neuehose,..and ridicolus ledership they don t care lol for them

My experience with Sparkasse was very good as an international student here in Leipzig. When I opened the account, the staff was very nice and helpful.

Oh wow, another day, another broken coin machine. Shocking! And of course, your ever-so-helpful employees suggest I “keep checking back.” Brilliant solution — I’ll just build my schedule around your broken equipment. It’s your machine, part of your service, but somehow it’s suddenly my problem? Incredible. Maybe next time offer popcorn while we wait for you to do your job.

***This negative review is for KSK-KL. I had great experiences with NASPA Wiesbaden and KSK Esslingen.

Worst bank, father is at them for 5 years never helped him with loans, very bad bank..They declined a card for my mother because she doesnt work, im waiting for my card to PAY THINGS ONLINE for 4 months..Wasted 22 Euros for that card, it will never arrive..my father got a loan as soon as he changed this bank..What a useless bank, i want my money back and move from them asap
Stay away from this useless bank

Couldnt login to my Sparkasse app because of THEIR mistake when putting in my card numbers, then the support proceeded to tell me over and over to try to login agian and check that everything is correct.