Easy to open account, no hidden charges everything is clear, very easy to use ans useful app for online banking.
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C24 makes managing money incredibly easy. The automated saving rules do the work for you, and being able to connect my external banks gives me a perfect, all-in-one overview of my financial status. Hi... See more
Be aware! not a responsible serious bank, blocked my account and kept the money. They made me feel like some criminal all the time and I had to provide data of my husbands account because he sent me m... See more
It's free, with many features and great conditions. This is the best option for mobile bank in Germany, and I can recommend everyone to give it a try. The nice thing is that it's syncing contracts... See more
Company details
Contact info
Neue Mainzer Straße 14-18, 60311, Frankfurt am Main, Germany
- 069242469000
- kundenservice@c24.de
- c24.de
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Easy to open account
Easy to open account, no hidden charges everything is clear, very easy to use ans useful app for online banking.
Exlent service
Top servuce
I had 307 Euro in this bank
I had 307 Euro in this bank. Suddenly without informing me the account has closed. Still 8 months have passed, I didn't get my refund from the bank.Really 100% scamming bank. I don't recommend anyone to be a customer of this bank.
C24 blocked my account within a few…
C24 blocked my account within a few…
C24 blocked my account within a few days and quit the business relationship, after I CONTACTED THEM to find a solution for me living outside of Germany/EU. They nastily did not allow me a grace period to open a new bank account. They did not care at all, as if I was criminal. And my account was always in best standing!
It's very easy banking service…
It's very easy banking service especially the app it's the best. I would probably say the best bank in Germany
Be aware
Be aware! not a responsible serious bank, blocked my account and kept the money. They made me feel like some criminal all the time and I had to provide data of my husbands account because he sent me money. Their service is empathetic like AI but that´s it, they don´t have answers n solutions.
Super good 👌👌👌👌
C24 makes managing money incredibly…
C24 makes managing money incredibly easy. The automated saving rules do the work for you, and being able to connect my external banks gives me a perfect, all-in-one overview of my financial status. Highly recommend!
quick and quality services
Kundenservise sehr schlecht....
I opened an account and contacted customer service because I had questions about the verification process. Unfortunately, I found the representative unhelpful and unfriendly. As a new customer, I expected clearer communication and a more professional attitude.
After 6 years they just cancelled my…
After 6 years they just cancelled my account for no reason. I tried to call them multiple times , no body responds. Be careful! this is not a serious bank.
The app has a user-friendly interface
The app has a user-friendly interface, making it the simplest and most intuitive banking app.
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