C24 Bank Reviews 

16,907
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Easy to open account, no hidden charges everything is clear, very easy to use ans useful app for online banking.

Rated 5 out of 5 stars

C24 makes managing money incredibly easy. The automated saving rules do the work for you, and being able to connect my external banks gives me a perfect, all-in-one overview of my financial status. Hi... See more

Rated 1 out of 5 stars

Be aware! not a responsible serious bank, blocked my account and kept the money. They made me feel like some criminal all the time and I had to provide data of my husbands account because he sent me m... See more

Rated 5 out of 5 stars

It's free, with many features and great conditions. This is the best option for mobile bank in Germany, and I can recommend everyone to give it a try. The nice thing is that it's syncing contracts... See more

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4.4

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.4

All reviews

(16,907)

2,754 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had 307 Euro in this bank

I had 307 Euro in this bank. Suddenly without informing me the account has closed. Still 8 months have passed, I didn't get my refund from the bank.Really 100% scamming bank. I don't recommend anyone to be a customer of this bank.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

C24 blocked my account within a few…

C24 blocked my account within a few…
C24 blocked my account within a few days and quit the business relationship, after I CONTACTED THEM to find a solution for me living outside of Germany/EU. They nastily did not allow me a grace period to open a new bank account. They did not care at all, as if I was criminal. And my account was always in best standing!

29 July 2026
Unprompted review
Rated 1 out of 5 stars

Be aware

Be aware! not a responsible serious bank, blocked my account and kept the money. They made me feel like some criminal all the time and I had to provide data of my husbands account because he sent me money. Their service is empathetic like AI but that´s it, they don´t have answers n solutions.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

C24 makes managing money incredibly…

C24 makes managing money incredibly easy. The automated saving rules do the work for you, and being able to connect my external banks gives me a perfect, all-in-one overview of my financial status. Highly recommend!

4 July 2026
Rated 1 out of 5 stars

Kundenservise sehr schlecht....

I opened an account and contacted customer service because I had questions about the verification process. Unfortunately, I found the representative unhelpful and unfriendly. As a new customer, I expected clearer communication and a more professional attitude.

30 June 2026
Unprompted review

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