soundon.global Reviews 

scam. suspending accounts without any clear reason and withholding royalties

So hard submit ID. Notif said my ID is ilegal..... hahahahahaha ... too funny. 8 times rejected although i submit with many ways according to what they tell me to.

Soundon was the most scam distributor company I ever see and they can ruin you if you upload with them, and turn you to mess. Foolish and scammer company, they Take down artist song without even have a good conversation with them, they're suck. I don't expected them doing all that, all because you sign contract with,they will dominated you upon the work you hustle before you made it

I wish I’d read these reviews and would urge anyone reading to take all the one star reviews seriously. And I think I’d speak for most that they get one star instead of 0 because we’re unable to select 0.

If something goes wrong, or you have any type of enquiry, that’s it, game over. They have no customer support, just a sole auto-reply message they send to every attempt at contact. Albums removed with explanation, albums caught in “under review” stage with no activity, and no way to contact them. They’re a disgrace.

Avoid completely.

I absolutely love soundon. Greatest Music distribution service in terms of exposer. Though They are hard to get a hold of through messaging they have been getting better with communication as of recent.

I’ve had nothing but issues with SoundOn. Every time I submit content, it’s immediately flagged as copyrighted with no valid justification. It’s incredibly frustrating to have my work repeatedly rejected without any clear explanation or reason. To make matters worse, they request all kinds of personal documents and IDs, yet fail to provide any transparency in how this information is being used or why my content. these claims are baseless and have caused me a lot of stress. I would not recommend SoundOn to anyone who wants to manage their music or content without dealing with unnecessary hurdles and poor customer support. Terrible experience overall.

Terrible support service and super frustrating. Takes months for reply and not only that, they don't fix the issue.

Terrible experience with Soundon. After going through the whole process of filling in all my info, submitting my ID, including a pic of me holding my ID, and signing their agreement, they declined my application multiple times. Don't waste your time, they don't even have a way to delete your account. Now they have all my personal info. Beware!!

I tried to distribute through them but their website kept rejecting my license for verification. I spent weeks trying to get that figured out but SoundOn doesn't seem to even have a place to speak to an agent. So I moved on to CdBaby and distributed through them. Process went smooth as butter. Then, on release day, Soundon not only released my album through their channels but now, there are 2 different versions of my album AND 2 different artist profiles.

THIS IS A MASSIVE MESS that is due to NO COMMUNICATION. To top it off, still haven't heard a word from them. Ton of emails sent in 3 weeks.... NOTHING.

I was initially having trouble getting a song released on SoundOn. Their system kept saying that I had copyright issues. I then emailed them all of my copyright documents for all of my songs because I took down all my music from a previous distributor. There copyright issue was so incorrect seeing that I had those same songs released for years. I tried to release again and to my surprise one of the song got through. I Then waited for about two months and then attempted to re-release two more songs but this time SoundOn sent me a message saying that they are freezing my account and removing my song from the streaming platforms. This is crazy because I sent them several emails months ago but no one ever responding back about this. I'm not sure what their problem is over there but they need to shut that service down because their client/customer service is horrible. If you are reading this please stay away from SoundOn. There service is the worst I've ever heard of and experienced.

The take down account without any reason

This company pretends to be a distributor, collects your royalties and ban you thus denying you access to the earned royalties.

Absolutely the worst!
Why are they even allowed to promote themselves as a distribution company?
No customer service skills, they take forever to reply, that’s if you get a reply.
And when they reply they ask all the questions you’ve already gave answers to.
Not worth the time or effort.
Stick with what’s not broke!

I am a producer, songwriter, arranger, composer, and guitarist of Absurd Music (Buta Nada/Buta Nada♪♫). In early July, I tried to release my new single through SoundOn, but a few days later I got a rejection from SoundOn, where they said my song contained licensed samples and caused copyright. Of course, I didn't stay silent. I immediately reached their support center, and here my annoyance started to emerge. The questions were repeated more or less like this: "Hello,

We apologize for the problems that occurred.

Can you provide upload details related to your release? (Artist name, song title, song submission date, song release date, ISRC, UPC).

We need to inform you that for any form of reproduction of existing songs (including remixes, covers, and use of samples), you must have official permission from the songwriter or song publisher.

If your release is an original release, please confirm by including evidence in the form of official documents such as a copyright certificate (if any) and proof of a screenshot (screen record) from the digital audio workstation (DAW) that you used when producing the song.

(Please send the file in the form of a Google Drive file and set access to public."
Even though I had replied with what they asked for, the peak was when I asked to terminate the contract between Absurd Music and SoundOn, but they never replied or answered where my mistake was. A week later, they even sent a customer satisfaction survey. I think this is a very stupid step they took; they already know I'm angry and waiting for an answer that, until today (after 20 days of reporting), has not come. Whether they are really stupid, just pretending to be stupid, or what I don't know, the problem is that there are two problems before this: the first is the transfer of singles from another aggregator, and the second is a problem on SoundCloud. But I won't tell here.

Suck. Banned me with no reason. And all my payment is disepeared. Worst ever!

Worst distribution service, won't listen to your message 75% of the time. You can't erase your song manually if you switch service, you have to ask them and they don't listen to you. Sure it's free, but even considering that, there are better options out there.

Absolutely terrible service. No replies to any emails. I should have listened to the other reviews. Avoid like the plague.

Do not use this service..
Absolutely rubbish and a waste of time

PLEASE CONSIDER BEFORE USE.

I trusted them because they were a large company, a well-known global application. Everything was going fine, and then one day they locked my account and withheld my earnings.

Okay, I'm fine. I'm used to these kinds of distribution companies. They don't provide a reason or just give you a vague explanation, so you won't know what you did wrong. Then they hold onto your earnings.

I don't care about the money, and I don't care why they locked my account. I asked "soundon.global" for support to take down and provide me with the ISRC and UPC codes so I can switch to another distribution company.

But after over a month and 15 days of waiting, and many, many times sending emails, all I got from their support was a meaningless email like this:

"Hello,
We apologize for the inconvenience, your request is being processed by the relevant team. Please wait and check periodically, we will contact you as soon as there is information from the relevant team.
Please let us know if there is anything else we can assist you with.
Thank you.
SoundOn Team"

They don't care about what the customer is saying; it seems like they reply with copy and paste.