Slane Cycles Reviews 

5,576
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff is exceptionally knowledgeable, guiding them effectively through purchases while offering wonderful support. Buyers also love the competitive prices, excellent product quality, and reliable shipping options available for all their cycling orders. Many people mention that ordering online is simple, safe, and always followed by prompt communication regarding shipment status. However, some reviewers were not happy with delivery delays, noting that packages sometimes arrived later than expected. A small portion of people felt frustrated when parcels went missing or experienced significant shipping problems overall.

What people talk about most

Product

Reviewers mention positive feedback about product quality and availability, frequently noting that items... See more

Delivery service

Consumers find delivery service to be positive, highlighting exceptionally fast shipping times and... See more

Service

People report positive experiences with service, highlighting that the entire staff are super helpful and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising team members for providing extremely... See more

Price

Users describe great satisfaction with the price, highlighting that costs are cheaper than everywhere else... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good value, quality products delivered quickly, however the bit I really liked was the fact, that the brake pads I’d ordered came in their own boxes, but packaged in what was obviously a used box for... See more

Rated 5 out of 5 stars

Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... See more

Rated 5 out of 5 stars

WONDERFUL Sometimes a big purchase (Colnago road bike frameset in my case) can be a little worrying, on line or at a distance. Be assured that Slane Cycles will be an absolute pleasure to deal with... See more

Rated 5 out of 5 stars

Slane Cycles provide excellent customer service. The entire staff are super helpful and knowledgeable and helped me to purchase the correct items. Their replies are always prompt and quick via email.... See more


Company details

  1. Bicycle Store
  2. also in
  3. Bike Accessories Store

Written by the company

Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(5,576)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great deal

The Item was delivered promptly as it became available to them. The only caveat to not making it5 starts was that I was not made aware that the item was going to take about a week for Slane to have it available. Otherwise all else was great

29 October 2026
Rated 5 out of 5 stars

Outstanding personal service!

The personal service I received when discussing ordering a cycling top from Slane Cycles was outstanding. They even called me back later to offer an alternative cycling top when my original choice wasn't available in my size. When I finally ordered the cycling top it was late on a Friday afternoon and was being delivered to North Wales. I didn't expect the package to be delivered until the following week as it was a free delivery. However, when tracking the package, I realised Slane Cycles had sent it for 24 hour delivery. I was delighted to receive the cycling top on the Sunday. Diolch Slane Cycles!

30 October 2026
Rated 5 out of 5 stars

Good value

Good value, quality products delivered quickly, however the bit I really liked was the fact, that the brake pads I’d ordered came in their own boxes, but packaged in what was obviously a used box for something Slane had in and they had
re-used this box to package my items, far better and less wasteful than the Amazon little box in a massive box situation, well done Slane cycles’s.

19 October 2026
Rated 5 out of 5 stars

Basis customer service done right.

The fella I spoke to didnt have the answer i was needing so rather than bullshitting or keeping me on phone, said hed find out and phone me back in 5 minutes and he did. Still without the answer but said he needed more time to be sure.

They went to warehouse, got their hands on the part i was needing and then phoned me back with a positive response. At no point did i lose trust or think i was being messed about, which nowadays is a rare thing. They shipped the part within a few minutes on a next day service and it actually arrived next day. Absolutely first class.

If not for this old stock part, my bike would have had to be scrapped.

17 September 2026
Rated 5 out of 5 stars

Great Comms

Great Comms. Super fast delivery and then tried to sort my issue with Royal Mail, which was actually my fault. Gave me a call and faultless Customer Service

25 August 2026

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