Slane Cycles Reviews 

5,567
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff members, very competitive prices, and extremely fast shipping options available for various high quality cycling parts and accessories. Consumers note that the online ordering process is extremely simple and straightforward, while communication is consistently clear, friendly, and helpful from the very beginning. Some reviewers were not happy with delivery delays, noting that packages occasionally arrived several days later than expected or went missing entirely. A few people also experienced frustrating issues with late arrivals, unexpected delivery charges, and unresponsive customer service regarding their expensive orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

People report high satisfaction with the product offerings and competitive pricing. Reviewers consistently... See more

Price

Users describe positive interactions with price, consistently highlighting that costs are very competitive... See more

Service

Customers had positive experiences with service, consistently praising the efficient and helpful staff.... See more

Staff

Reviewers express high satisfaction with the staff, highlighting their supportive and courteous nature.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... See more

Rated 5 out of 5 stars

WONDERFUL Sometimes a big purchase (Colnago road bike frameset in my case) can be a little worrying, on line or at a distance. Be assured that Slane Cycles will be an absolute pleasure to deal with... See more

Rated 5 out of 5 stars

Paul at Slane Cycles was so helpful and is such a decent guy. He was friendly and considerate throughout my purchase and kept me informed at all-times. On top of this speedy delivery and great returns... See more

Rated 5 out of 5 stars

Slane Cycles provide excellent customer service. The entire staff are super helpful and knowledgeable and helped me to purchase the correct items. Their replies are always prompt and quick via email.... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,567)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Comms

Great Comms. Super fast delivery and then tried to sort my issue with Royal Mail, which was actually my fault. Gave me a call and faultless Customer Service

25 August 2026
Rated 5 out of 5 stars

Slane Cycles provide excellent customer service...

Slane Cycles provide excellent customer service. The entire staff are super helpful and knowledgeable and helped me to purchase the correct items. Their replies are always prompt and quick via email. The delivery service was also quick and they kept me updated on what was happening with my purchase. Overall I'd recommend Slane Cycles to everyone and I'll definitely be a customer again.

20 July 2026
Rated 5 out of 5 stars

First time of using

Slane had the best price for Wahoo heart rate monitor and the delivery was very quick good price and efficient delivery first time of using

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Can't Fault....

Brilliant service from start to finish. Ordered a groupset and some of the parts that I wanted for it (chainring sizes, crank length and cassette size), that were out of stock elsewhere, were all in stock at Slane. Not only that, the price was cheaper than everywhere else too.

Also, a special shout out must go to Paul - superb communication from him throughout and even changing something for me last minute!

Thanks guys!

14 July 2026
Rated 5 out of 5 stars

Efficient and competitive

One item in order was out of stock but it was sourced within 2 days and the complete order was then dispatched arriving the next day. An efficient service at a competitive price.

3 July 2026
Rated 1 out of 5 stars

I haven’t got my item yet

I haven’t got my item yet, ordered on the 29th June, money taken from my account but no package delivered.
Ordered as guest so no tracking provided.
Tried to call but number busy.

6 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look