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RDO Kitchens & Appliances Reviews 

9,452
•
TrustScore 5 out of 5

4.9

Appliance Store
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Review summary

Created with AI, based on recent reviews

Evaluating 1,173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable store staff and friendly delivery teams who handle complex appliance installations with wonderful care and remarkable efficiency. Many people deeply appreciate the smooth online ordering process, transparent communication, and exceptionally prompt delivery schedules that make purchasing home goods very convenient. Some reviewers were not happy with initial delivery hurdles, such as unhelpful third-party logistics complications, temporary stock delays, or unexpected scheduling setbacks. A few consumers also explicitly mentioned isolated product performance issues, occasional unexpected pricing changes during phone calls, or minor transit damages requiring prompt replacements.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt scheduling and helpful drivers.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the helpful, knowledgeable, and... See more

Service

Consumers find service to be exceptionally positive, praising the friendly, helpful staff and smooth overall... See more

Product

Customers had positive experiences with product offerings, highlighting their outstanding quality and great... See more

Order

Reviewers mention positive feedback about order, noting that the online process is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a superstar…delivered in time without any hassle. The installation guys made sure that everything works properly, checked throughout. They made me feel like they care. I don’t have any plans to b... See more

Rated 5 out of 5 stars

Great service at the best price! The delivery system worked well notifying me at all stages with texts following the assuring phone call to confirm the order. The delivery guys were great and expl... See more

Rated 5 out of 5 stars

I had an American fridge freezer picked up as it had a few very small dents in the door. RDO have been great organising collection and Dane and Shane were really careful and helpful. The notification... See more

Rated 5 out of 5 stars

Our fridge freezer broke down during a heatwave so we started the online search. So glad I found RDO as it was really refreshing to pick up the phone and speak to someone who knew what he was talking... See more

Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. Washer and Dryer Store

About RDO Kitchens & Appliances

Written by the company

Next Day Delivery
Multibuy Discounts
Kitchen Design
Deals of the Week

 

Free Next Day Delivery

At RDO, we ensure your purchase arrives when you need it. Enjoy free next-day delivery, right to the room of your choice, with complimentary unpacking. No hidden fees, just clear and straightforward service - because transparency is part of our promise to you.

 

Multibuy Discounts

Why shop around when you can get everything in one place? We offer significant discounts on larger orders, making it easier and more cost-effective to purchase all your appliances from us. Save more as you buy more - only at RDO.

 

5-Star Customer Service

Experience service like no other! Our sales representatives are seasoned industry experts, ready to guide you with their knowledge before your purchase. Plus, our dedicated after-sales team ensures you are supported long after you buy. At RDO, we’re all about a personal touch - no automated responses, just real people offering real help.

 

Thousands of Products In-Stock

Choose from thousands of products available in our extensive warehouse. Whether it’s next day delivery or same day click & collect, we have what you need ready to go. Our vast selection ensures you always find exactly what you’re looking for.

 

RDO: The Place to Go

For unbeatable prices, exceptional service, and comprehensive care, RDO is your ultimate destination. Whether upgrading your home or outfitting a new one, remember, RDO is the place to go!

RDO Kitchens & Appliances

Written by the company

RDO is the place to go!
Award winning service online and in store.

Our Delivery Promise

FREE Next day delivery

FREE Next day delivery
At RDO, we ensure your purchase arrives when you need it. Enjoy free next-day delivery, right to the room of your choice, with complimentary unpacking. No hidden fees, just clear and straightforward service – because transparency is part of our promise to you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(9,452)

1,109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A recommended Company.

Ordering a new Washing Machine was so easy with Leo's friendly help. It was installed by also friendly Shane & Alfie with no problems. A very good Company. Would recommend.

29 August 2026
Rated 5 out of 5 stars

Everything went smoothly from ordering…

Everything went smoothly from ordering in the shop where our requirements were listened to and made sure we made a good informed decision. Then the delivery and installation went as smoothly as it could, they made sure to be careful within my property and did an excellent job. We will definitely be going back when we need another appliance

28 August 2026
Rated 5 out of 5 stars

Chose RDO because they’re a local firm…

Chose RDO because they’re a local firm selling the best choice of the best products. They offer a great service that includes removal of old appliances and full installation and commissioning of new appliances, big shout out to Mark and Alfie regarding that process, thankyou guys.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and very helpful sales team

Excellent and very helpful sales team, simple to use website and kept fully up to date with delivery timelines. Delivery conducted by a very polite and experienced team who were spot on their allocated time. Very impressed all round, strongly recommended and I would most certainly look to use RDO again

3 September 2026
Unprompted review

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